
myEvolv Reviews
Total 3 reviews
4
All reviews are from verified customers
Rating Distribution
5
Stars33%
4
Stars33%
3
Stars33%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Shivangi
Medical Practice, 51-100 employees
Less than 6 months
“User friendly software
Pros
Navigating through menus, entering client data, ensuring confidentiality, and generating reports are all tasks I can handle easily with this software. The Excel report preview feature also works seamlessly for me.
Cons
I found the customer service lacking, and the formulas provided were inadequate. Also, there was insufficient information about the services I needed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Simon
Mental Health Care, 101-500 employees
More than a year
“Why I do not enjoy using myEvolv
Pros
The interface is adaptable and easy for me to use, even as a novice.
Cons
It does not exactly fit my needs, such as billing to MCOs.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Moriah
Medical Practice, 1-10 employees
Less than 6 months
“Very affordable
Pros
I selected myEvolv by Netsmart due to its affordability, positive reviews, and ease of use. It's accessible from both web-based computers and cell phones, which is incredibly convenient. myEvolv integrates EHR and includes a robust accounts receivable/accounts payable sub-ledger directly within the system. It's well-suited for various healthcare settings and has garnered a 3 out of 5-star rating.
Cons
At times, getting to the right support person is difficult. The Help Desk format has changed a few times over the years and now, how you write a request for assistance is very important....and sometimes you need to send multiple reminders before you get a response which is relatively new. I think the slower response is due to rapid growth within the support area and they are not ready for the volume, however, it is still frustrating to the user.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8