Total 934 reviews

3.9

All reviews are from verified customers

Rating Distribution

5

Stars

31%

4

Stars

41%

3

Stars

16%

2

Stars

5%

1

Stars

7%

Satisfaction score

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

M

Marsh

Pharmaceutical, N/A employees

Free Trial

1.0
November 2014

“Record patient encounters with diabetes and AW visits”

Pros

Its colorful interface adds to its appeal.

Cons

Retrieving information across the site is inconvenient with no auto-population into encounters or templates.

Rating Distribution

Ease of use

2

Value for money

3

Customer Support

2

Functionality

2

M

Maria

Pharmaceutical, N/A employees

Free Trial

2.0
November 2014

“Medical assistant”

Pros

Its speed and efficiency in finding what I need are commendable.

Cons

Despite occasional slow functionality it still serves its purpose.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

4

Functionality

4

C

Carla

Finance, 1-10 employees

Free Trial

1.0
November 2014

“HealthFusion”

Pros

While user-friendly it lacks the capability to handle advanced detailed requirements.

Cons

Certain tasks are challenging due to HealthFusions lack of detail.

Rating Distribution

Ease of use

2

Value for money

3

Customer Support

2

Functionality

2

F

Flor

Pharmaceutical, N/A employees

Free Trial

3.0
November 2014

“HealthFusion”

Pros

Its aesthetic appeal and compatibility with both Windows and Apple systems are noteworthy.

Cons

Its frustrating that the software crashes frequently.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

J

Jennifer

Pharmaceutical, N/A employees

Free Trial

4.0
November 2014

“It's awesome!”

Pros

It significantly speeds up and simplifies our tasks.

Cons

Periodic freezing occurs and simultaneous work on the same patient isnt possible.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

8

J

Jessica

Pharmaceutical, N/A employees

Free Trial

4.0
November 2014

“It's okay.”

Pros

Its ease of use and appealing interface are notable.

Cons

There are times when the system is slow and unresponsive.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

M

Maricruz

Pharmaceutical, N/A employees

Free Trial

4.0
November 2014

“Love it. So simple and easy to function.”

Pros

Navigating the product is straightforward.

Cons

Simultaneous use of an e-chart for the same patient by two people isnt supported.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

C

Claudia

Medical, N/A employees

Free Trial

1.0
November 2014

“Billing Coordinator”

Pros

Unfortunately theres nothing positive I can say about MediTouch.

Cons

The system experiences frequent downtime and obtaining accurate billing reports is difficult.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

4

R

Ruben

Pharmaceutical, N/A employees

Free Trial

4.0
November 2014

“Great templates, easy access to information”

Pros

Its user-friendliness and comprehensive information make navigation easy.

Cons

Compatibility with the iPad is poor and receiving calls can be challenging.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

D

Daiana

Pharmaceutical, 11-50 employees

Free Trial

5.0
November 2014

“I have a good experience working with thise product”

Pros

The softwares speed is impressive.

Cons

Its straightforward to use and easy to get accustomed to.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

B

Brenda

Medical, 1-10 employees

Free Trial

4.0
November 2014

“Billing and posting prospective only”

Pros

Billing processes are efficient especially when claims are automatically generated from the EHR side simplifying AR management.

Cons

Each correction creates a new claim adding extra steps to posting insurance payments.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

6

Functionality

6

T

Terry

Pharmaceutical, 1-10 employees

Free Trial

3.0
November 2014

“Very user-friendly”

Pros

Figuring out the software is effortless and it meets our companys needs effectively.

Cons

Simplifying the scanning process would be beneficial.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

6

S

Stacy

Pharmaceutical, 1-10 employees

Free Trial

1.0
November 2014

“Not good at all”

Pros

While my project manager has been excellent adherence to company policies and procedures is still necessary.

Cons

The initial communication with the salesperson was misleading and customer service can be slow and unresponsive at times.

Rating Distribution

Ease of use

2

Value for money

3

Customer Support

2

Functionality

2

T

Tanay

Pharmaceutical, 1-10 employees

Free Trial

1.0
November 2014

“Frustrating GUI.”

Pros

Regrettably I have no positive experiences to share about this software.

Cons

The physician side of the software is poorly designed requiring excessive clicks and lacking intuitiveness. Integration between inpatient and outpatient labs is problematic and tech support is slow to provide solutions.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

1

Functionality

6