Total 1 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

0%

4

Stars

100%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

7

Customer Support

8

Functionality

9

SM

Sarah M.

Telemedicine, 11-50 employees

Less than a year

4.0
May 2024

Commendable telehealth services

Pros

NextGen Virtual Care has played a major role in transforming telehealth services specifically in my practice. The platform is easy to use as it provides top-notch video consultations and seamless integration with our existing EHR systems. This integration ensures quick access to patient data, ultimately improving the quality of care delivered.

Cons

I have faced few issues recently. Some of my patients encounter difficulties when joining virtual sessions, mainly due to device compatibility issues. Moreover, the software is quite costly. However, the advantages overshadow the drawbacks.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

9