Systems Analyst/IT Project ManagerAutomotive, N/A employees
Less than 6 months
“HIPAA compliant platform”
Pros
It offers a very secure database and stays HIPAA compliant which is a big advantage.
Cons
Getting it set up was challenging because the company was already using it and the databases had to be merged together.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Nurse PractitionerHospital & Health Care, N/A employees
Less than a year
“Easy documenting”
Pros
Documenting is easy as long as you move quickly. Linking documents to cases is usually fairly simple too.
Cons
There's no way to download every document for a case at once so each one has to be downloaded separately. It also times out pretty fast which gets annoying.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
6
Athletic TrainerHospital & Health Care, N/A employees
More than a year
“reporting that just works”
Pros
I really appreciate how simple it is to pull a report with all the information that's been entered for whatever date range I need. Generating reports is very easy and convenient.
Cons
When I'm entering a new report it sometimes autosaves in the middle of it which is something I really don't like.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Legal Administrative Assistant II, Trademarks and PatentsLegal Services, N/A employees
More than a year
“centralized medical records hub”
Pros
It keeps all of our employees medical related information together in a single database which makes everything much more organized.
Cons
Single sign on isn't available when a company uses more than one database (like employee, archive, country/region databases)
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Occupational Health ManagerConsumer Goods, N/A employees
More than a year
“Strong reporting”
Pros
It covers most occupational health and safety needs right out of the box and the dashboards, filtering options and reporting tools make it a very capable solution for most organizations.
Cons
Like any off the shelf platform it does have limitations when it comes to very specific organizational requests. Customizing it for a particular customer need can be challenging especially when trying to avoid affecting the softwares broader product strategy.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
