Total 5 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

20%

4

Stars

60%

3

Stars

20%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

BC
Brandy C.

Systems Analyst/IT Project ManagerAutomotive, N/A employees

Less than 6 months

4.0

HIPAA compliant platform

Pros

It offers a very secure database and stays HIPAA compliant which is a big advantage.

Cons

Getting it set up was challenging because the company was already using it and the databases had to be merged together.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

BS
Brenna S.

Nurse PractitionerHospital & Health Care, N/A employees

Less than a year

3.0

Easy documenting

Pros

Documenting is easy as long as you move quickly. Linking documents to cases is usually fairly simple too.

Cons

There's no way to download every document for a case at once so each one has to be downloaded separately. It also times out pretty fast which gets annoying.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

6

CD
Chris D.

Athletic TrainerHospital & Health Care, N/A employees

More than a year

5.0

reporting that just works

Pros

I really appreciate how simple it is to pull a report with all the information that's been entered for whatever date range I need. Generating reports is very easy and convenient.

Cons

When I'm entering a new report it sometimes autosaves in the middle of it which is something I really don't like.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Legal Administrative Assistant II, Trademarks and PatentsLegal Services, N/A employees

More than a year

4.0

centralized medical records hub

Pros

It keeps all of our employees medical related information together in a single database which makes everything much more organized.

Cons

Single sign on isn't available when a company uses more than one database (like employee, archive, country/region databases)

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AW
Andrew W.

Occupational Health ManagerConsumer Goods, N/A employees

More than a year

4.0

Strong reporting

Pros

It covers most occupational health and safety needs right out of the box and the dashboards, filtering options and reporting tools make it a very capable solution for most organizations.

Cons

Like any off the shelf platform it does have limitations when it comes to very specific organizational requests. Customizing it for a particular customer need can be challenging especially when trying to avoid affecting the softwares broader product strategy.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8