Total 3 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

33%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

ES

Emily S.

Hospital & Health Care, 11-50 employees

More than a year

5.0
December 2017

Simple and well-structured

Pros

I love how simple the system is to use. You can really shape it around what your company needs whether that's something more complex or very basic, it adapts either way.

Cons

Customer service can be hit or miss as some reps are very helpful but others don't seem to know the software very well which makes getting help a bit tricky for us at times.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

MG

Minerva G.

Medical Practice, 51-100 employees

More than a year

5.0
November 2017

Modern and user-friendly

Pros

It cuts down on manual work and offers lots of helpful reports. Plus I really like how you can customize the task system to match how you want to use it.

Cons

No issues to report as I am completely satisfied so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CB

Carrie B.

Medical Practice, 11-50 employees

More than a year

4.0
November 2017

helpful and friendly support team

Pros

PCIS Gold platform is very easy to navigate and the team is always friendly and ready to help with whatever we need.

Cons

The reporting tools are not the easiest to use. You either need to be skilled with Crystal Reports or rely on PCIS to create the reports for you. Overall I would say it is not the most user-friendly part of the system.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7