
PCIS GOLD Reviews
Total 3 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars67%
4
Stars33%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Emily S.
Hospital & Health Care, 11-50 employees
More than a year
“Simple and well-structured
Pros
I love how simple the system is to use. You can really shape it around what your company needs whether that's something more complex or very basic, it adapts either way.
Cons
Customer service can be hit or miss as some reps are very helpful but others don't seem to know the software very well which makes getting help a bit tricky for us at times.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
Minerva G.
Medical Practice, 51-100 employees
More than a year
“Modern and user-friendly
Pros
It cuts down on manual work and offers lots of helpful reports. Plus I really like how you can customize the task system to match how you want to use it.
Cons
No issues to report as I am completely satisfied so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carrie B.
Medical Practice, 11-50 employees
More than a year
“helpful and friendly support team
Pros
PCIS Gold platform is very easy to navigate and the team is always friendly and ready to help with whatever we need.
Cons
The reporting tools are not the easiest to use. You either need to be skilled with Crystal Reports or rely on PCIS to create the reports for you. Overall I would say it is not the most user-friendly part of the system.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7