Philips SpeechLive Reviews
Total 17 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars82%
4
Stars18%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
shubhi b.
Medical Practice, 11-50 employees
“Tidy and really useful transcription tool
Pros
For the past few months, I have integrated Philips SpeechLive into my workflow and it's proven to be a really useful tool, mainly when I am juggling a stack of notes, reports, and meeting minutes that I do not always have time to type out. Also the interface is tidy and easy to get around as I can start a recording right in the app or upload audio files. The best thing is that everything syncs up to the cloud without any hassle. Plus being able to get my recordings from whatever device I am on is a huge advantage. I often dictate ideas into my phone while I'm walking and then return to my desktop later to finish editing and polishing the content.
Cons
The pricing is a bit on the expensive side which is noticeable mainly if I'm the only user or part of a small team. Though you do get great value for money but I would appreciate more flexible pricing options or a pay per use approach so I don't feel locked into an expensive plan.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Kellan C.
Medical Practice, 11-50 employees
“Everything is web-based and great
Pros
Everything is web-based and there is a great app that runs on any modern phone, so I do not need to carry a separate recorder or additional hardware. Overall it really simplifies things.
Cons
It is heavily dependent on an internet connection, which becomes problematic when I am in remote areas with poor or no service.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Peenaksh S.
Medical Practice, 11-50 employees
“Best speech-to-text, but monthly billing
Pros
Philips SpeechLive offers the best speech to text tools that make producing transcripts pretty easy. It also handles even complicated or lengthy speeches well, converting them with impressive accuracy and reliability.
Cons
Because the service is billed monthly, I end up paying the full subscription even when I do not have many transcription tasks. Sp I'd much prefer a pay-as-you-go or usage-based billing option so I only pay for the actual amount of transcription I use.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Pragya D.
Medical Practice, 51-100 employees
“Speeds up workflow with accurate transcriptions
Pros
I have been using this amazing tool all the time to turn speeches into text. It really speeds up our workflow and frees up time for other tasks. Whether I am recording live talks or processing recorded files, it delivers accurate transcriptions every time. Plus it is pretty easy to use, not only for me but for our team too.
Cons
One issue is that it doesn't pick up every accent reliably. So that is one area where I'd like to see improvements.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
10
atharv c.
Medical Practice, 51-100 employees
“The best and most user-friendly tool
Pros
As someone who uses speech to text daily, I find this tool by far the best and most user-friendly. It has genuinely made my life a lot easier. Everything runs automatically and the support team has also been outstanding whenever I have needed help. I mean I turn to this software constantly for a wide range of tasks and in different settings, since it fits into my workflow so smoothly. There is a lot of functionality packed in here and I am really pleased with it.
Cons
The accuracy could use some improvement, but that might be a problem because of the variety of accents I and others use.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Johnny
Law Practice, 1-10 employees
More than a year
“best dictation system I�ve used
Pros
After decades of using dictation gear I can honestly say this is the best system I've tried. The software installs in just a few simple steps and is very simple so once it's set up I find it simple to operate, with clear playback, easy-to-use controls and a handy storage arrangement. Kudos to Phillips.
Cons
To be frank I like absolutely everything about this product. I really can't think of a single thing that's not to my liking.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Janvi T.
Vendor & Business Development Executive, 11-50 employees
“Amazing for turning speech into text
Pros
This tool is amazing for turning spoken words into written text. It really speeds up how I handle tasks, freeing up time for other priorities. Plus it reliably transcribes audio, whether I am dictating live or using a recorded file.
Cons
Personally I have not found any issues with the product as I really love using it!
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Rahul D.
Medical Practice, 51-100 employees
“Best dictation tool with many options
Pros
I have tried several dictation tools and this one is by far the best I have come across. The installation was done in just a couple of easy steps and the program offers so many different useful options, plus it is extremely easy to use.
Cons
To be honest I cannot think of any drawbacks as the app covers every feature I needed.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Jenifer
Management Consulting, 11-50 employees
More than a year
“simple interface for easy onboarding
Pros
The interface is really simple so during onboarding I can easily teach colleagues how to use it without much fuss or lengthy explanation. It practically guides them through the process itself which makes training smooth and gets everyone up to speed quickly.
Cons
One major annoyance for me is that the license can't be transferred so if an admin leaves and I rename their computer I end up losing the license.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Johnny B.
Medical Practice, 1-10 employees
More than a year
“By far the best system in decades
Pros
After decades of using different tools, I've got to say this is by far the best system I've come across. The software installs in just a few simple steps and is very user friendly. So well done, Philips.
Cons
I like pretty much everything about this product. So yes I can't think of any feature or issue that I would call a downside.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
9
Jenifer D.
Medical Practice, 11-50 employees
More than a year
“Really easy to operate and train
Pros
It is really easy to operate and when I am training others, it's not a problem for me to teach someone how to use it.
Cons
My main concern is that the license cannot be transferred, so when an admin leaves and I change the computer's name I end up losing the license.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Faye
Real Estate, 1-10 employees
More than a year
“Reliable and Efficient
Pros
Because the surveyor can send dictations straight back to the office I as a typist can get on with my tasks right away without waiting.
Cons
I haven't run into any problems with the software. It's all working great and I would highly recommend it to anyone.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Faye B.
Medical Practice, 1-10 employees
Less than a year
“Dictations sent straight to office
Pros
I like the fact that dictations are sent straight from the surveyor back to our office. This lets our team start the transcription work immediately without any delay.
Cons
No cons to share as it's all been smooth and I'd highly recommend it.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
9
Julia
Entertainment, 51-100 employees
More than a year
“a huge step forward from tapes
Pros
Back when my manager and I began working together we relied on old-fashioned cassette tape dictation and transcription machines. Moving to SpeechExec Pro to go digital genuinely transformed how we work and after that we switched to SpeechLive which has massively organized and boosted our efficiency. To sum it up like with many things it's the newer technology compared with what came before that makes the real difference!
Cons
Can't think of any real downsides although my manager occasionally struggles with intermittently entering and exiting the dictation app on his phone which can be annoying during busy times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Heidi
Law Practice, 11-50 employees
More than a year
“the only dictation tool I need
Pros
From my experience I find this software incredibly simple: it copes effortlessly with even the longest dictations and the output never loses quality (a world away from the old tape days!). It also stores my dictations in an archive just in case I need them later and has made working away from the office simple. Because of it I managed to keep working throughout the pandemic and it's now allowing me to mix home and office days. I really can't praise it highly enough.
Cons
Honestly I struggle to find any downsides, it does everything I require and meets all of my needs perfectly!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Heidi W.
Medical Practice, 11-50 employees
More than a year
“Extremely user friendly and reliable
Pros
This program is extremely user friendly and reliable. As it copes with even the longest dictations without breaking a sweat and I have not noticed any drop in audio quality. Also it archives everything automatically which means I can retrieve recordings if needed and it made working away from the office genuinely easy for me. During the pandemic, it allowed me to keep working uninterrupted and now it supports a flexible mix of home and office work. I honestly could not praise it more.
Cons
No complaints at all as it meets every need I have and performs all the tasks I require without issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Julia B.
Medical Practice, 51-100 employees
More than a year
“Significantly streamlined our productivity
Pros
My manager and I began with old cassette tapes and manual transcription machines. We then moved to SpeechExec Pro to digitize our workflow, which transformed how we worked. Later we adopted SpeechLive which has significantly streamlined and boosted our productivity. Like most technological advances, it simply outshines what came before by a considerable margin.
Cons
I cannot think of any problems although my manager occasionally struggles when hopping in and out of the dictation app on his phone.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10