Health, Wellness and Fitness, 1-10 employees
More than a year
“lost patient records risk”
Pros
In theory it's supposed to be a user friendly system at an affordable price with interoperability for EPS and insurance policies.
Cons
Several of my patients medical records have already been lost and hundreds more are at risk of disappearing as well. Unfortunately no one has given me any response.
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
1
Functionality
2
Health, Wellness and Fitness, 1-10 employees
Less than a year
“Powerful for clinics”
Pros
Running a practice with this software feels very practical because it's powerful and user friendly for doctors. It makes attending patients much simpler and the system is very easy to use. New features are added every 3-4 months and the updates have been excellent. Another big plus is how much you can personalize across the platform. Overall it's an amazing tool.
Cons
The visual design feels a bit too boxy and squared although it still works well from a functional standpoint.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
More than a year
“telemedicine and connected records”
Pros
Using it has been very easy and the scheduling tool is simple. It keeps communication with patients in one place which has improved the way I manage my private practice a lot. Another advantage is being able to work with other professionals and share interconnected clinical records when care is provided as a group. Adding telemedicine to the app has also been a huge strength for patients who are high risk or who have moved to other cities.
Cons
A small inconvenience is the video call window. Since it opens on the same page as the clinical record it can sometimes get in the way a bit when I am entering information. Still compared with all the major benefits the platform offers this feels like a minor issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Devices, 1-10 employees
Less than a year
“clinical workflows now much faster”
Pros
It has been adapting well to the different variations and formats used in managing clinical records which has made the work faster and more efficient.
Cons
Would be helpful to improve mobility limitations and add better real time assistance.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
Less than a year
“personalized service”
Pros
A software solution that feels very personalized because their large engineering team really works hard to adapt it as much as possible to each clients needs.
Cons
They only have one linked payment platform and it honestly doesn't work very well. I'd really like to see them connect with other payment platforms to make things easier for our patients when paying.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Hospital & Health Care, 101-500 employees
Less than a year
“Valuable digital health tool”
Pros
A really useful digital application for the healthcare field and serves its purpose well.
Cons
The prescription includes too much information which makes it look overloaded and cluttered.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8