Hospital & Health Care, 500+ employees
More than a year
“User friendly application on latest technology with their own PACS and ERP application”
Pros
The flexibility of the application in managing both outpatient and inpatient workflows has been commendable. The implementation team configured the application quickly, which was crucial for our greenfield project with stakeholders from different entities. Their expertise in handling such projects ensured a smooth go-live phase with full-time support for all users.
Cons
Initially, there was a missed integration with the ERP application, but later, the provider developed their own application in response to management requests, simplifying HR, payroll, and finance management.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Government Relations, 500+ employees
More than a year
“SIMPLEX HIMES Product Review”
Pros
We appreciate the ease of use and user-friendly interface of Simplex HIMES, along with its ability to be customized according to our business requirements. The timely support and service provided have been valuable to our operations.
Cons
In addition to basic reports, it would be beneficial for the vendor to suggest statistical reports that can assist management in decision-making.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Hospital & Health Care, 11-50 employees
More than a year
“Himes software”
Pros
The use of cloud-based technology and frequent updates in line with regulatory requirements, such as those from the Dubai Health Authority (DHA), have been notable features of Simplex HIMES.
Cons
Improved integration with other applications and live reporting on mobile apps are desired features.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
10
Hospital & Health Care, 500+ employees
More than a year
“HIMES Simplex HIS Review”
Pros
Simplex HIMES has proven to be a great product for our organization, offering excellent value for money. The team behind the system has gone above and beyond to support us, making it one of the best HIS systems we've used.
Cons
It seems that there is a need for improvement in the area of integrations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Hospital & Health Care, 101-500 employees
More than a year
“Feedback on Simplex Himes”
Pros
The ease of use for both new joiners and existing doctors who were accustomed to a different software previously has been impressive. Our recent migration to Simplex HIMES in one of our busy clinics was smooth, with minimal complaints compared to past experiences with other systems.
Cons
Certain master settings appear to be complicated to configure.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Hospital & Health Care, 101-500 employees
More than a year
“Excellent health care software”
Pros
Simplex HIMES is easy to use, and its interfacing with devices is well-done, enhancing usability for our staff.
Cons
There is room for improvement in user interfaces, as some configurations are challenging to perform.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Hospital & Health Care, 101-500 employees
More than a year
“Simplex HIMES implementation”
Pros
The lightweight nature of the system, coupled with its ease of use and customization options, has been beneficial for our organization. Having a single standard version for all branches and easy localization further adds to its appeal.
Cons
Areas that require improvement include the interface and documentation/user guides.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Hospital & Health Care, 500+ employees
More than a year
“very easy to implement and train the team”
Pros
We were impressed by the quick implementation time of Simplex HIMES and its ability to be customized according to our needs. The system offers rich reporting capabilities, and the after-sales service has been excellent, with the team always providing alternatives to accommodate change requests.
Cons
Overall, the experience has been positive, and the provider has been helpful in finding solutions for various needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10