SSI Group Reviews

“Efficient claims management software

Pros

For handling claims, this software has been very helpful for me. Getting it ready didn't take much time and I like that it gives me different categories so I can submit claims in the way that fits my needs.

Cons

My claim statuses always need more frequent updates for easier tracking.

“Customer support issue resolution system

Pros

In my daily work, the tools included in this system help me address customer concerns much faster. I'm able to resolve issues without spending extra time searching for solutions.

Cons

I'm put off by the occasional glitches and intermittent crashes it has which are frustrating even if they don't occur all the time.

“Helpful alerts with responsive support

Pros

Another thing I appreciate is the error alerts. They help me catch problems quickly. On top of that, whenever I contact support, the team responds quickly and has been very helpful.

Cons

For me, the biggest issue is that it only processes claim billing once a day.