Total 9 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

22%

3

Stars

0%

2

Stars

22%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

JS

Jacob S.

Hospital & Health Care, 51-100 employees

Less than 6 months

2.0
November 2022

very very slow loading

Pros

The layout looks nice and modern, with features that seem easy to learn and user. Overall the entire system is pretty easy to figure out.

Cons

Well the loading time is a big issue. I spend most of my time just waiting for the software to catch up. As sometimes key features won't load at all making me restart the entire program. It is especially bad with the built-in workflows, where there is about a 50% chance that doing something will cause half the page to stop loading.

Rating Distribution

Ease of use

5

Value for money

2

Customer Support

6

Functionality

4

CW

Cindy W.

Medical Practice, 51-100 employees

More than a year

5.0
March 2021

Been using it for over 15 years

Pros

I have been using this system for more than 15 years. It is user friendly and gets the job done efficiently.

Cons

Our challenge has been getting it to interface smoothly with our unique EMR system. Though I imagine that's a common issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

EG

Erin G.

Medical Practice, 101-500 employees

More than a year

5.0
March 2021

Simple, basic and thorough product

Pros

This product is simple to use and very basic. Plus it is also thorough, offering solutions for just about any need that comes up.

Cons

A few bugs pop up that can be frustrating but they are problems with Centricity, not something Unlimited has control over.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

MN

Miranda N.

Hospital & Health Care, 500+ employees

More than a year

2.0
March 2021

Limited features

Pros

Honestly there is nothing about this software that I find appealing.

Cons

The available features feel really limited compared to other software options out there.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

4

Functionality

2

PF

Pauline F.

Hospital & Health Care, 11-50 employees

More than a year

5.0
March 2021

Really user-friendly and easy to learn

Pros

Unlimited Systems software is really user-friendly and it does not take long to learn. The layout is also user friendly and easy to move around in.

Cons

There were times when users had trouble logging into the program.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

VR

Vicki R.

Hospital & Health Care, 51-100 employees

Less than a year

4.0
March 2021

Very smart software

Pros

It is very smart software. It stops claims from being sent out if there are edits needed, MUE issues, incorrect diagnosis codes, LCD conflicts or other problems that would cause a denial. Plus it cuts out a lot of costly, manual and wasteful steps. The analytics are also really strong.

Cons

Getting everything integrated went pretty well and any issues we ran into were usually on the EMR side.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

AJ

Anna J.

Medical Practice, 11-50 employees

More than a year

5.0
March 2021

Excellent tool

Pros

To be honest, it is an excellent software. I liked it so much that I brought it with me from my last company.

Cons

I liked this software so much that I brought it over from my previous office.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TB

Tonia B.

Hospital & Health Care, 51-100 employees

More than a year

5.0
March 2021

Automates daily workflow and saves time

Pros

It automates our daily workflow which saves us a lot of time.

Cons

Some parts could use updating but to me it does not feel like there is much drive to improve things with it.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

CH

Colt H.

Hospital & Health Care, 101-500 employees

Less than a year

4.0
March 2021

Multiple tools in one single platform

Pros

I like being able to use multiple tools and functions all within one single platform.

Cons

Creating custom reports or making changes to reports in general is pretty difficult.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

8

Functionality

6