Total 14 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars71%
4
Stars14%
3
Stars0%
2
Stars14%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Ophthalmology, 51-100 employees
More than a year
“We Really Do Love Unlimited Systems”
Pros
The automation, interface, and ease of use
Cons
Not much!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cardiology, 101-500 employees
More than a year
“Best PM Systems We've had”
Pros
The interface looks so good compared to our old system that looked like it was from the 90s. It has also helped us improve collections by a significant margin.
Cons
Onboarding was long but the team was really helpful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Behavioral Health, 101-500 employees
More than a year
“SWITCH TO UNLIMITED ASAP”
Pros
We have been so impressed with their support, implementation team and software. Everything and everyone make our life easier.
Cons
None
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ophthalmology, 500+ employees
More than a year
“Best RCM Software On The Market”
Pros
Really easy to use, fast and reliable
Cons
Was difficult to get used to the automation but worked much better than our manual processes
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rheumatology, 11-50 employees
More than a year
“Best PM Systems On The Market”
Pros
The user interface and easy of use is our favorite part.
Cons
Took some time to get used to
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 51-100 employees
Less than 6 months
“very very slow loading”
Pros
The layout looks nice and modern, with features that seem easy to learn and user. Overall the entire system is pretty easy to figure out.
Cons
Well the loading time is a big issue. I spend most of my time just waiting for the software to catch up. As sometimes key features won't load at all making me restart the entire program. It is especially bad with the built-in workflows, where there is about a 50% chance that doing something will cause half the page to stop loading.
Rating Distribution
Ease of use
5
Value for money
2
Customer Support
6
Functionality
4
Medical Practice, 51-100 employees
More than a year
“Been using it for over 15 years”
Pros
I have been using this system for more than 15 years. It is user friendly and gets the job done efficiently.
Cons
Our challenge has been getting it to interface smoothly with our unique EMR system. Though I imagine that's a common issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Medical Practice, 101-500 employees
More than a year
“Simple, basic and thorough product”
Pros
This product is simple to use and very basic. Plus it is also thorough, offering solutions for just about any need that comes up.
Cons
A few bugs pop up that can be frustrating but they are problems with Centricity, not something Unlimited has control over.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Hospital & Health Care, 500+ employees
More than a year
“Limited features”
Pros
Honestly there is nothing about this software that I find appealing.
Cons
The available features feel really limited compared to other software options out there.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
4
Functionality
2
Hospital & Health Care, 11-50 employees
More than a year
“Really user-friendly and easy to learn”
Pros
Unlimited Systems software is really user-friendly and it does not take long to learn. The layout is also user friendly and easy to move around in.
Cons
There were times when users had trouble logging into the program.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Hospital & Health Care, 51-100 employees
Less than a year
“Very smart software”
Pros
It is very smart software. It stops claims from being sent out if there are edits needed, MUE issues, incorrect diagnosis codes, LCD conflicts or other problems that would cause a denial. Plus it cuts out a lot of costly, manual and wasteful steps. The analytics are also really strong.
Cons
Getting everything integrated went pretty well and any issues we ran into were usually on the EMR side.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Medical Practice, 11-50 employees
More than a year
“Excellent tool”
Pros
To be honest, it is an excellent software. I liked it so much that I brought it with me from my last company.
Cons
I liked this software so much that I brought it over from my previous office.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 51-100 employees
More than a year
“Automates daily workflow and saves time”
Pros
It automates our daily workflow which saves us a lot of time.
Cons
Some parts could use updating but to me it does not feel like there is much drive to improve things with it.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Hospital & Health Care, 101-500 employees
Less than a year
“Multiple tools in one single platform”
Pros
I like being able to use multiple tools and functions all within one single platform.
Cons
Creating custom reports or making changes to reports in general is pretty difficult.
Rating Distribution
Ease of use
5
Value for money
8
Customer Support
8
Functionality
6