Total 27 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

44%

4

Stars

33%

3

Stars

19%

2

Stars

4%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

P
Phil

Mental Health Care, 11-50 employees

5.0

Nothing can beat ZooBook

Pros

It is an amazing software. It contains all the features we need and is also easy to use.

Cons

It is just excellent. No complaints.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

9

A
Adewale

Grace Medical Consult, 1-10 employees

5.0

Best suited for mental health practices

Pros

We really appreciate the ease of use that this software offers. Also there are a number of features very specific to co-current disorders such as psychiatric and substance use disorder evaluation and medications management which help us a lot.

Cons

Support is good but not readily available for urgent issues which is our major complaint.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

R
Ruben

Damon House, 11-50 employees

3.0

Has promising features

Pros

ZooBook software has a lot of great features, and it is quite easy to use. I love how adaptable it is as it fits perfectly with the needs of our practice.

Cons

Because there are so many complex functions, at times I find it difficult to use. Also, processing is sometimes slow.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

8

E
Eric

Cura Inc, 51-100 employees

4.0

Covers all the bases

Pros

Great overall experience. We love the usability, variety of features and the straightforwardness it offers. Plus the support is helpful and quick.

Cons

We have not encountered any major issues with the system so far.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

9

D
DENNIS

CURA, INC. , 51-100 employees

4.0

Complete EHR solution

Pros

A comprehensive tool for mental health practice. We love that all the functions we require are all available within a single system.

Cons

There is definitely a learning curve, but honestly, we expected it as is the case with any complex EHR system.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9

M
Melissa

Damon House, 11-50 employees

3.0

Our personal favorite

Pros

ZooBook UI design is great, and it is very easy to use. And even though the interface is quite comprehensive but still pretty simple to use, which makes it more likable.

Cons

Well, it works great for the counseling side of things, but the medical module isn't as user-friendly. It takes way too many steps to retrieve and view patient medical data, which is pretty frustrating.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

7

K
Kira

New Pathways Counseling Inc., 11-50 employees

4.0

Simple yet versatile

Pros

We really like the user-friendly interface. It makes learning how it works a hassle free process, and teaching it to non-tech staff is pretty simple too.

Cons

Does not auto save work at times or it erases work thats already completed. I'm not sure if thats human error or software error.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9