Mental Health Care, 11-50 employees
“Nothing can beat ZooBook”
Pros
It is an amazing software. It contains all the features we need and is also easy to use.
Cons
It is just excellent. No complaints.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Grace Medical Consult, 1-10 employees
“Best suited for mental health practices”
Pros
We really appreciate the ease of use that this software offers. Also there are a number of features very specific to co-current disorders such as psychiatric and substance use disorder evaluation and medications management which help us a lot.
Cons
Support is good but not readily available for urgent issues which is our major complaint.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Damon House, 11-50 employees
“Has promising features”
Pros
ZooBook software has a lot of great features, and it is quite easy to use. I love how adaptable it is as it fits perfectly with the needs of our practice.
Cons
Because there are so many complex functions, at times I find it difficult to use. Also, processing is sometimes slow.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
8
Cura Inc, 51-100 employees
“Covers all the bases”
Pros
Great overall experience. We love the usability, variety of features and the straightforwardness it offers. Plus the support is helpful and quick.
Cons
We have not encountered any major issues with the system so far.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
9
CURA, INC. , 51-100 employees
“Complete EHR solution”
Pros
A comprehensive tool for mental health practice. We love that all the functions we require are all available within a single system.
Cons
There is definitely a learning curve, but honestly, we expected it as is the case with any complex EHR system.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
9
Damon House, 11-50 employees
“Our personal favorite”
Pros
ZooBook UI design is great, and it is very easy to use. And even though the interface is quite comprehensive but still pretty simple to use, which makes it more likable.
Cons
Well, it works great for the counseling side of things, but the medical module isn't as user-friendly. It takes way too many steps to retrieve and view patient medical data, which is pretty frustrating.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
7
New Pathways Counseling Inc., 11-50 employees
“Simple yet versatile”
Pros
We really like the user-friendly interface. It makes learning how it works a hassle free process, and teaching it to non-tech staff is pretty simple too.
Cons
Does not auto save work at times or it erases work thats already completed. I'm not sure if thats human error or software error.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
