Total 24 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

75%

4

Stars

21%

3

Stars

0%

2

Stars

0%

1

Stars

4%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

P

Pamela

Hospital & Health Care, 1-10 employees

Less than 6 months

5.0
June 2023

Great review

Pros

Everything about Zuub is great and easy to learn.

Cons

Nothing is too complicated with this product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Ginger

Health, Wellness and Fitness, 11-50 employees

Less than 6 months

4.0
June 2023

Zuub Rocks!

Pros

The thing I love most about Zuub is that it can verify multiple patients at one time.

Cons

What I like least about Zuub is that several major insurance companies can't be verified, and it doesn't sync quickly enough with our PMS.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

J

Jessica

Health, Wellness and Fitness, 11-50 employees

Less than a year

5.0
April 2023

A great patient and provider experience!

Pros

We love that Zuub is not only incredibly intuitive for patients, but their customer service is truly outstanding in providing support to providers. They go above and beyond to ensure we get the most out of the software and add features when needed. Most importantly, we can send incredibly detailed invoices that we previously had trouble sending through our PMS. These have been a godsend for our billing department.

Cons

We don't have many complaints! The only issue is the sync time to our PMS, but the wait is not too bad.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Katherine

Health, Wellness and Fitness, 11-50 employees

More than a year

5.0
April 2023

Zuub Treatment and Financing

Pros

Zuub has allowed us to streamline both sides of our patient experience. Its setup allows patients to be presented with a comprehensive treatment plan with explanations of services and lets us send detailed invoices.

Cons

Initially, the hardest part of using Zuub was changing how we input treatment into Eaglesoft for it to sync. After a while, everything went smoothly, and our patients felt more informed about their treatment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10