Aderant Expert Reviews

Pros

I really like that I can easily monitor my time and handle the entire billing process without any hassle.

Cons

One thing I don't like is that we have to bring the whole system down to process the bills, even if it's only for a short period of time.

Pros

This software is customizable to fit our exact needs.

Cons

The product sometimes feels overly complex to use.

Pros

To be honest I am pleased with how customizable it is, letting me align it closely with our client guidelines.

Cons

I noticed the app can get slow at times and it's frustrating that I can only have a single window open instead of using multiple windows simultaneously.

Pros

This program is one of the best I have used because it adapts to different types of cases. For example, workers comp and tort cases need different setups. I can link clients, experts and witnesses to a case and quickly see other matters they're connected to. I can also create custom forms that pull in saved case data which saves me hours of manual work.

Cons

Frankly, I find the billing module to be terrible and it really needs a lot of work.

Pros

It is very user-friendly and moving to Microsoft-based workflow technology feels like a smart, positive move. Also it is modern and forward-thinking.

Cons

We haven't gotten good support for the workflow tool. They sell it but do not seem to understand how it works so fixing problems is hard. Also their professional services are inconsistent and upgrades are tough because they don't have enough skilled staff.

Pros

Aderant Expert is easy to use and I've noticed their customer support has clearly gotten better.

Cons

I cannot customize the software much and it was not built to handle mass tort cases.