Embrace ERP Reviews
Total 15 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars80%
4
Stars13%
3
Stars7%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Tiana
Automotive, 51-100 employees
Less than a year
“Embrace is definitely the right choice
Pros
I really like how the system lets me add all the necessary information and the report structures are quite impressive too.
Cons
Honestly There is not much to complain about but let me tell you training is a must. Without the proper training and knowledge you won't be able to use it to its full potential because knowledge really is the key here.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Heidemarie
Automotive, 51-100 employees
Less than a year
“A change is better - Embrace ERP - the finest solution
Pros
From the beginning, the staff showed a lot of care, listened carefully and understood the issues we faced with previous systems. The implementation team was superb. We have multiple unique requirements that were considered and handled well by the team of Embrace ERP. No matter what they always comes up with a solution. Even after the implementation team left, the tech support has been quick to respond to any questions we have had.
Cons
Well when we started looking for new software, we knew it was going to be an expensive move. But everything we have got from using Embrace like the timely info and control, makes it well worth the investment. We're happy to pay for it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Varund
Pharmaceuticals, 500+ employees
More than a year
“New version is excellent
Pros
The new version is designed excellently and is fairly easy to use. Also I like how it integrates smoothly with our warehouse system. Lastly the upgraded interface known as version 25 is user-friendly too.
Cons
Can't think of any problems at the moment.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Zarina
Industrial Automation, 51-100 employees
More than a year
“The most Reliable ERP available in the market
Pros
Embrace ERP is perfect to work with. In our business the data accuracy is very important and the best part is that this system provides it without any question. Also it has improved our work efficiency significantly. The software's overall flow is super easy to get the hang of. And I know it might sound a bit odd but having a manual available was a huge plus for me. It's something we often take for granted, but the Embrace manual was always easily accessible to me whenever I felt a need for it.
Cons
I haven't come across anything that I dislike so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rika
Oil & Energy, 11-50 employees
More than a year
“Good, but needs a few upgrades
Pros
I must say that the software is simple, easy to use and understand. Plus the support team is excellent.
Cons
Financial reports don't come in the right format. And to get them right I have to do a lot of customization which takes a lot of time.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
10
Functionality
6
Anonymous
Automotive, 51-100 employees
More than a year
“Easy to integrate
Pros
The following system is simple to use. All the modules are well-integrated and a user-friendly design makes it my favorite.
Cons
To customize modules a huge investment is needed which I think is not possible for the small business.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Louise
Transportation/Trucking/Railroad, 500+ employees
More than a year
“Easy customization is both a pro and con at the same time
Pros
It's a fully integrated system that gives users real-time information. The package support is fantastic. Even if you have customized the software, the upgrades that happen often do not cause any issues and everything works flawlessly.
Cons
Most of the standard reports need customizing to fit our specific needs. And I feel like it did be great if all reports generated by the software could have the option to print in .csv format. Now maybe this could be an issue because of the version we are using for Embrace, so it might not be a con for everyone else. Lastly, some of the inquiry programs are a bit clunky to work with. Plus I think the addition of an integrated BI reporting tool would be very beneficial.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Yolande
Automotive, 500+ employees
More than a year
“Best ERP options for the automotive sector
Pros
The system is intuitive and offers complete visibility across the company.
Cons
No cons to report as all integrations we needed were completed without any problem.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shantelle
Wholesale, 101-500 employees
More than a year
“Embrace - a reliable product
Pros
I like how easy the system is to use and customize, plus the support team is exceptional.
Cons
Integrations with other systems could be better.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Martin
Transportation/Trucking/Railroad, 101-500 employees
More than a year
“Software that offers flexibility
Pros
The software is very user-friendly, and some of the customizations we requested over the years have now become standard features. The package got a full makeover and I'm really liking it. They improved everything from connectivity to the menu and screen layouts which makes it all feel fresh. They also upgraded the existing modules and even added some new ones which is a nice bonus to the whole product.
Cons
No real cons to report for now. The latest V15 update has fixed a lot of things, like connectivity, data extraction and integration.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Grant
Retail, 51-100 employees
More than a year
“offer multiple reporting options
Pros
Embrace ERP is easy to use which makes me appreciate it. Also it has a wide range of reporting options that are helpful.
Cons
It is not a con but a suggestion from our side that the availability of mobile app to check inventory and create quotes would be perfect.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Mervin
Financial Services, 51-100 employees
More than a year
“Worth every penny you pay
Pros
Fairly easy to use. Also, running reports and accessing information that I need is not a problem.
Cons
We had to do way too many customizations in order to transform the software in a manner that it meet our needs.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Mark
Machinery, 51-100 employees
More than a year
“Embrace is customizable
Pros
We needed software that's customizable and Embrace has proven to be that one software for us. We've been using it for 20 years now, and there hasn't been a single project or customization that's been too tough to handle for ACS. Embrace ERP has everything a business of any size needs to run smoothly and really dig into their data to understand how things are going.
Cons
There is not anything that I think is a con. Embrace ERP's future development plan looks solid.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andrew
Paper & Forest Products, 51-100 employees
More than a year
“Fits the needs perfectly
Pros
All the modules connect perfectly with the Finance/General Ledger (GL) Module, so everything stays balanced between the sub-systems and GL. Also the transactional side is solid which makes it easy for us to train users to handle their tasks. Plus it is customizable, so you can adjust things to fit your own needs.
Cons
I conclude that menus are a bit clunky to get around.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Anonymous
Computer Hardware, 500+ employees
More than a year
“User-friendly and simple
Pros
Whenever I need some sort of information the data is available instantly. All the modules work together seamlessly. Plus the system is easy to use and user-friendly.
Cons
Standard reporting is good but moving data to different platforms is a long and boring process.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10