Small-Business, 11-50 employees
“good speed but frustrating support”
Pros
The internet speed and TV service have been good in our experience and the tech team responds quickly when work needs to be done.
Cons
Any time there was an issue, dealing with customer service was very frustrating and difficult.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Mid-Market, 500+ employees
“Outdated RPG codebase”
Pros
A configurable product selector is included and I find it fits companies that need product selection with multiple options well but can't say there are any other positives to mention.
Cons
It feels like an old relic built on RPG code and the newer versions come with a disappointing screen-scrape GUI.
Rating Distribution
Ease of use
4
Value for money
3
Customer Support
4
Functionality
4