Total 104 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

91%

4

Stars

7%

3

Stars

1%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

G

Gabriele

Medical Devices, 101-500 employees

More than a year

5.0
July 2023

Only good things to say

Pros

I can only speak about the benefits related to using the management software for my job role, although I have seen positive experiences from all my colleagues. I used to waste a lot of time conducting surveys and gathering responses from our customers. The CRM module of Gestionale sul Web has helped me with this. It is a time-saving tool that is very convenient and practical. Overall, Gestionale sul Web enhances my office work and allows me to complete tasks more quickly, resulting in happy customers and a focused team working towards our goals.

Cons

I have not noticed any negative aspects to report.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F

Francesco

Medical Devices, 101-500 employees

More than a year

5.0
July 2023

Impressive performance

Pros

Gestionale sul Web impressed me with its completeness and additional features that can be activated to meet business needs. We activated the complete product, and now we can manage all areas of the business with one system. Notable are the functions for managing technical support and the mobile app for collecting technical intervention reports.

Cons

This is one of the few times when I fundamentally do not think there are any negative aspects to report.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Daniele

Medical Devices, 101-500 employees

More than a year

5.0
July 2023

Happy to work with them

Pros

This is a well-made cloud software that is comprehensive and has excellent support and post-sale service. The modern graphical interface and fast system work well regardless of the complexity of the tasks required. The software is periodically updated with new features and improvements to existing ones. The support service is very qualified and quick to solve any problems I may have.

Cons

There are no aspects of this management software that I liked less. Overall, it is an excellent tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sara

Medical Devices, 101-500 employees

More than a year

5.0
July 2023

Amazing product

Pros

One of the advantages of this cloud management software is that everything is integrated. With other management software, we had to use separate and external CRM modules that were not directly integrated. With Gestionale sul Web, we finally have an integrated system where the various modules share data and communicate in real-time. Moreover, it is a complete management software covering administrative, accounting, and technical aspects. The pre-and post-sale support service is excellent.

Cons

I think it would be useful for me to create new, personalized print reports on my own using tools like Crystal Reports.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

R

Raffaele

Medical Devices, 101-500 employees

Less than a year

5.0
June 2023

Great for inventory management

Pros

I really like this software because the inventory management is thorough, automated, and functional, thanks to the included analysis tools. The purchase order management is efficient and quick. The training, support, and assistance services are excellent.

Cons

It would be helpful to create tools for automatic connections with external warehouses for drop shipping, that's my only suggestion.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

M

Massimiliano

Pharmaceuticals, 500+ employees

More than a year

5.0
June 2023

Efficient!

Pros

The software is very stable, allowing us to speed up business processes since it is fully integrated with our other internal and external systems and is cloud-based.

Cons

I feel it would be great to have a specific feature to assess suppliers.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

M

Manuela

Medical Devices, 101-500 employees

Less than a year

5.0
June 2023

Love its quality

Pros

It stands out from many other management systems on the market, which are much more expensive and from more well-known brands. I want to highlight the excellent support service and the competence of the technical staff, which is rare to find with other management software providers.

Cons

I have not faced any problems or negative aspects in recent years of use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tommaso

Medical Devices, 51-100 employees

Less than a year

5.0
June 2023

Great teaM

Pros

The software is regularly updated with new features and improvements to existing ones. The support service is very skilled and quick in resolving all my issues.

Cons

I think it would be helpful to independently customize print reports.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Samantha

Medical Devices, 51-100 employees

Less than a year

5.0
June 2023

Extraordinary software

Pros

The modern and professional accounting functions are impressive. This is a comprehensive management software that is highly automated, especially for accounting tasks. The support service is excellent, with qualified consultants who are quick to respond whenever I contact them.

Cons

I consider it an excellent product, and at the moment, I have not found any negative aspects to report.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jaqueline

Medical Devices, 51-100 employees

Less than a year

5.0
June 2023

Really grateful for it

Pros

It is a truly functional, complete, and easy-to-use management software. It is a high-level professional product that is highly automated and connected to external services. I must appreciate the support and technical assistance service, which has helped us from the start with training and migrating from old management systems.

Cons

We have been using it for two years and have not faced any issues to report.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Cristiano

Medical Devices, 101-500 employees

More than a year

5.0
May 2023

Limited report printing customization

Pros

As a user I find this software extremely feature-rich and above all it's simple and incredibly easy to operate. There's a mobile app for both iOS and Android. Their customer service has been genuinely impressive, always prepared for any query, responsive and eager to find the best solution for any issue I report.

Cons

I would find it useful to be able to customize printing reports on my own.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A

Alvise

Medical Devices, 101-500 employees

More than a year

5.0
May 2023

remote friendly and highly customizable tool

Pros

for our team this is a cloud-based program that lets us connect from anywhere as long as we have an Internet connection. Moving to remote work it really changed the game for our company. The interface is very simple and easy to navigate. Nearly all of the accounting, invoicing, inventory and production tasks can be completed directly inside the system or handled through bulk uploads when needed. The web version of the tool is highly customizable and thanks to the support of their consultants implementing it was relatively easy and didn't cause major headaches.

Cons

we haven't come across any problems worth reporting and have nothing negative to mention at the moment.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

G

gaia

Cosmetics, 11-50 employees

More than a year

5.0
May 2023

Easy to use and feature rich

Pros

Ease of use is the first thing I noticed as the product works smoothly across all areas and offers a wide range of features that make it easy for me to recommend.

Cons

So far I haven't run into any problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Daniele

Mechanical or Industrial Engineering, 11-50 employees

More than a year

5.0
May 2023

All in one professional platform

Pros

From my experience the software feels both comprehensive and simple to operate while still maintaining a professional and stable feel. Everything I need is congreatated into one platform from production and accounting to CRM and e-commerce so I no longer deal with constant data syncing. I also value the fast, responsive support and the ability to see live updates from the mobile app used by the field team.

Cons

I'd find it helpful if I could customize printed reports myself without assistance.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

M

Mirko

Mechanical or Industrial Engineering, 11-50 employees

More than a year

5.0
May 2023

Affordable erp with strong value

Pros

After dealing with buggy tools in the past we needed something mobile-friendly, feature-rich and affordable which pushed me toward supporting this solution. Daily operations have become far simpler and I now recommend it to clients because it delivers strong value for administrative, accounting, production planning and warehouse tasks.

Cons

Documentation and user guides could be improved in my opinion and made more comprehensive which is a noticeable shortcoming. however the company provides excellent customer support and very good initial training that largely compensates for the gaps in the written materials.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

M

Mirko

Mechanical or Industrial Engineering, 11-50 employees

More than a year

5.0
April 2023

Wide modules with modern design

Pros

One thing that stands out to me is the breadth of modules available, covering both core functions and more specialized needs like warranties and technical support. The system feels scalable and tightly integrated and the modern interface makes navigation easy while customer support remains consistently reliable.

Cons

The session timeout on the system is rather short so I have to log in again frequently. It would be helpful if they allowed a longer session duration.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

M

Matteo

Mechanical or Industrial Engineering, 11-50 employees

More than a year

5.0
April 2023

Highly stable and reliable system

Pros

Reliability has been a major plus in my experience, as the software is extremely stable with almost no bugs or interruptions. Compared with other systems I've evaluated, it clearly performs better in uptime, stability and overall design quality.

Cons

I couldn't find any documentation that explains the features and functions of possible add-on modules which makes it hard for me to understand what extras are available and how they work.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

10

S

Stefano

Mechanical or Industrial Engineering, 11-50 employees

More than a year

5.0
April 2023

Modern erp with strong integrations

Pros

Having access to APIs and mobile apps for both iOS and Android has been especially useful for me. The all-in-one setup handles everything from accounting to technical management and the pre- and post-sales assistance has been excellent.

Cons

As a technician who examined it closely, I find the tool to be stable and clearly built by a very experienced team so I haven't come across any problems worth reporting.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

S

Stefano

Mechanical or Industrial Engineering, 11-50 employees

More than a year

5.0
April 2023

Feature rich with modern gui

Pros

Personally, I value the wide range of activatable features, Google Workspace integration, professional ticket handling and fast customer service. The interface feels modern and continues to improve with regular updates.

Cons

At the moment I haven't found any inconveniences with the software to actually report.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

A

Alberto

Mechanical or Industrial Engineering, 11-50 employees

More than a year

5.0
April 2023

Fast and feasible tool with great automation

Pros

From what I've seen, the platform offers impressive performance with strong automation while still being easy to operate. I also find the visual design clean and appealing and the support team has been among the best I've worked with.

Cons

That said, I can't customize print reports by myself, I have to ask their team to make any changes for me.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9