ICBS Reviews
Total 3 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars33%
4
Stars67%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Mid Market, 101-500 employees
“Reliable for building focused products”
Pros
It handles large volumes well, lets us build focused products and supports a wide range of transactions.
Cons
It is not very flexible when creating new products or integrating with other platforms. The technology and features feel a bit dated and the implementation teams are not very adaptable because they already know the platform's limitations.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Small Business, 11-50 employees
“clear network visibility”
Pros
Gives our team a really clear picture of our network and who is connected to whom which makes it much easier to work together on new sales and marketing opportunities. We use the tags, notes and filters a lot to keep our connections organized and stay on top of our pipelines. It's simple to work with but still very capable and I also appreciate how open the team is with the community about the new features they're building.
Cons
Honestly, there wasn't anything I disliked. Whenever something was unclear on our end, their team responded quickly and helped right away.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Mid Market, 51-100 employees
“Adaptable tool”
Pros
This tool adapts well to changing business requirements and is simple to understand and work with. Users can access and open multiple accounts and it supports a range of market needs which makes it quite useful.
Cons
The interface still has room for improvement and some function updates could be better. Bringing modules together does not always work flawlessly, not every solution is fully customized and customers are not really involved in the module design process.
Rating Distribution
Ease of use
5
Value for money
9
Customer Support
5
Functionality
5