IDU-Concept Reviews

“always provide the best support”

Pros

Report customization is one of the strongest parts of IDU-Concept and the access security settings are also very good. On top of that the customer service we received has been really helpful.

Cons

One limitation is that I cannot drill down to the transaction level from the income statement. Creating dashboards is also fairly complicated and the user access setup doesn't feel very security-friendly.

“good tool for budgeting”

Pros

The system covers a wide range of budgeting functions we need which makes it very practical for day to day use. On top of that it delivers really good value for the money.

Cons

I feel like the thing that could be improved is the user interface. I am not sure whether that's specific to the version we're currently using but it does feel like the UI could be better designed.

“Budgeting made quicker”

Pros

Across our group of companies, IDU-Concept has fully automated budgeting and forecasting and it has cut our annual budgeting process down from taking months to just a few days.

Cons

At the beginning, the interface is a bit complex and takes some getting used to. It could definitely use a more modern look, although it has been making regular updates and improvements to it.

“amazing for budgeting and reporting”

Pros

IDU-Concept has made budgeting, planning and reporting much more efficient and easy for everyone involved. Plus it supports all stakeholders well and has really improved how we handle these processes.

Cons

It does take time to put the background setup in place especially when it comes to dashboard design. It would be even better if the consultants were more intentional about setting aside time to guide and support clients through that setup work, so we can consistently get the full value from the system.

“good fit for us”

Pros

It gives a clear, consolidated high-level view while still letting you drill down into specific entities and departments to investigate variances in detail.

Cons

The screens can feel complicated for some users when they first log in but that is often resolved with the right initial setup and by keeping the interface relevant to their needs.

“Flexible budgeting that delivers”

Pros

The platform is easy to use for regular users and it supports detailed budgeting really well. It's also flexible enough to adapt to the specific needs of a company.

Cons

I noticed that the admin side is a little more complex to handle. At times the system can also slow down especially when several users are trying to access it at once.

“Clear financial visibility”

Pros

It's very comprehensive without feeling complicated and being able to instantly view financial information is a big advantage.

Cons

Well I really don't have any major complaints. The only slight drawback is that the local setup can be a bit limiting and a cloud-based version would be the ideal approach and my preferred recommendation.

“Reliable cloud reporting”

Pros

Using this product is quite easy and it's simple to work with. The cloud-based setup runs without interruptions and the frequent daily syncs with the ERP make it much easier to keep reports relevant and up to date.

Cons

Data integration into it could be more intelligently automated, since too much of the process still needs to be handled manually. It also requires very specific rule mapping, otherwise undefined characters can cause reports not to reconcile.

“Flexible planning with responsive support”

Pros

The platform is user friendly and the interface is simple to work with. It's flexible enough to adapt as business needs change and the consultants are quick to respond whenever support is needed.

Cons

At the moment it doesn't include an e-procurement module, so we still have to rely on separate systems which can sometimes lead to integration issues.

“All-in-one budgeting and reporting”

Pros

Having budgeting and reporting built into the same platform is a big advantage, since it means we only need one solution instead of managing separate systems.

Cons

We've only just started implementing it at this stage and haven't been using the system full-time yet, so it's still too early to properly judge any downsides.

“Helpful navigation and support”

Pros

It is very easy to use. If you ever get stuck, there's a help icon you can click that gives more detail about the section you're viewing which is really useful.

Cons

I am overall satisfied with the service but one area that could definitely be better is the turnaround time for resolving queries.

“Reliable support with simple setup”

Pros

IDU-Concept has been a very user friendly tool to develop, use and maintain. The consultants and help desk have been excellent as well, always available and ready to assist whenever needed.

Cons

At this point, there really isn't anything I dislike. We keep our use of it very simple for all users and as a result, we rarely run into any major issues or errors.

“One version of the truth”

Pros

This software has been a game changer for us. It has organized our budgeting, forecasting and reporting processes, helping us produce reliable, high-quality information for better business decisions. Everyone works from the same version of the truth and sees the same data at the same time which has completely eliminated the back-and-forth with spreadsheets and constant version updates.

Cons

The only area that could use some improvement is the overall look and feel of the application. That said I understand those aesthetic enhancements are already planned for the next update which is really exciting.

“Streamlined reporting wins”

Pros

The system is very simple and customizing reports doesn't take much effort. The management reporting features have really helped organize our processes.

Cons

One limitation is that historical data integration refreshes only go back three months. Anything beyond that has to be handled by the consultants and there's an extra cost for those requests.

“Budget visibility is fantastic”

Pros

Having the full company budget in one place makes it simple to put together, pull up and review whenever needed.

Cons

There still isn't a way for someone to sign off on a budget online and save a copy of that approval as proof that the budget has been completed, approved and accepted.

“Finance integration that delivers”

Pros

To me the usability stood out and the connection with our finance system has been really helpful for loading and uploading budgets and actuals. It supports reporting across the whole organization well and it didn't take long to learn or get comfortable with.

Cons

The system is giving us what we need, so there aren't really any major drawbacks to mention. If anything, the only limitation is on our side as we just haven't had enough time to explore more of the system and make better use of the other modules.

“Friendly budgeting and reporting”

Pros

IDU-Concept is very approachable to use. Even without a finance background, it's simple to move around the system, enter budgets and generate reports without having to rely on the finance team for help.

Cons

Since it runs as a cloud-based or networked system, any downtime or weak internet connection can impact access and affect how well it functions.

“Accurate budgeting support”

Pros

It's a really strong budgeting tool and it helps managers at every level put together an accurate budget.

Cons

The small plus sign in the left-hand corner is really tiny.

“Detailed transaction visibility”

Pros

Being able to review transaction details is really useful and gives users much better visibility into what's happening.

Cons

One issue is that the smiley-face indicators in our view don't always match the movement shown in the line.

“Accurate budget allocations”

Pros

Year-end budget allocations are much more accurate and the process saves us a lot of time.

Cons

Because of the way our organization is set up, it can sometimes be challenging for users to work with.