Total 5 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

20%

3

Stars

0%

2

Stars

0%

1

Stars

20%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

J

James

Wholesale, 101-500 employees

More than a year

5.0
March 2025

Simply Amazing

Pros

iNECTA Food continuously invests significant time and effort into developing their product and improving it for their customers which I like about them.

Cons

We cannot use all the features they offer because we are still on an older version of NAV.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F

Frederic

Food Production, 51-100 employees

More than a year

5.0
March 2025

Great partner for ERP implementation

Pros

They have strong expertise in the food industry both food manufacturing and distribution, excellent project management skills, clear timelines, well-defined deliverables and they proactively address potential issues. Also they are focused on building partnerships, staying involved at every stage of ERP/MRP implementation. Beyond just implementation they provide ongoing guidance and well considered recommendations to maximize our Business Central's functionality.

Cons

Well we have no complaints. Simply put they are the right Microsoft Dynamics/Business Central partner for us. They go beyond just the technical side and take the time to understand our business operations often identifying areas that can be improved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Theresa

Warehousing, 11-50 employees

More than a year

4.0
March 2025

Support we got was top-notch

Pros

The teams expertise and commitment have been invaluable to our account. Her deep understanding of our processes, proactive problem solving and excellent instructional skills ensure efficient solutions. We also greatly like her companys commitment to excellence, reliability and exceptional customer support.

Cons

Our main issue is being charged for simple questions that are answered quickly. Additionally the delay in issuing credits and the confusion surrounding the invoice process often cause issues within our accounting team. I feel like streamlining these processes would significantly improve our overall experience.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

10

Z

Zach

Food Production, 11-50 employees

Less than a year

1.0
March 2025

Product is nice but the company itself is a disappointment

Pros

It is an all in one system that makes real time data easily accessible to everyone within our organization.

Cons

I noticed it lacks essential reporting and insights that businesses rely on to make informed decisions. Everything with them is custom and nothing comes out of the box. And the cost to maintain the system after implementation is high due to the constant need for customization.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

3

Functionality

3

R

Rick

Food Production, 101-500 employees

More than a year

5.0
March 2025

Really enjoyed my time using it

Pros

I like that iNECTA combines the enterprise-grade capabilities of Microsoft Dynamics which is widely adopted and supported with industry-specific features designed to meet our unique needs.

Cons

Honestly I have no concerns to share at this time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10