Kechie ERP Reviews

Pros

From the start the software felt user-friendly and simple to me. It works well for uploads which is really helpful though it doesn't include a payroll option. I do wish payroll were built in too.

Cons

It would be even better if the software included a payroll option.

Pros

Managing our inventory feels effortless because getting around the software is easy. On top of that, I find it offers complete functionality, with all the tools needed to keep inventory management organized and efficient.

Cons

I'd only like to see a bit more report customization. Aside from that, I haven't run into any issues with the software.

Pros

It helps us automate customer management order processing and invoicing all in one place. One thing we really appreciate is that every module follows a similar layout which makes the system quick to learn. Since everything is fully integrated, it cuts out a lot of manual work. Getting into the information we need only takes one or two clicks so tasks move along very quickly for our team. The software is also customizable which makes it fit our business needs well.

Cons

It does include some dashboards but having more of them available would be a nice improvement.

Pros

Integrating the system into our company was challenging and required several managers to get everything in place. That said I found the IT team incredibly helpful and consistently answered our questions along the way.

Cons

The BOMs didn't offer much flexibility and it took extra work and a defined process to customize the program around our company's specific needs.

Pros

Being a non-profit with limited resources, we've really benefited from how flexible the system is, how simple it is to work with and how outstanding the support has been for us. That combination has made a huge difference for our team.

Cons

One thing that still feels missing is a more user-friendly front-end interface. Order picking, inventory management, reporting and similar tasks are all pretty easy but they still take some training and a bit of time to get comfortable with. A customizable dashboard would also be really helpful so stakeholders could get a quick snapshot of the warehouse without having to dig through individual reports.

Pros

The strict inventory control and the automation built into the system have been really helpful in our case especially when handling order fulfillment across multiple platforms. It takes a lot of manual work off our plate and makes the process much more manageable.

Cons

A downside is that certain features or sections can be hard to locate at first. I've adjusted to it over time but the navigation can definitely feel confusing for new users.

Pros

Everything feels user-friendly and well organized for me which makes the system pleasant to work with. I also rely on the Sales Order report quite a bit because it helps me monitor sales for each customer very effectively.

Cons

A few sections are locked in a way that you can't edit them yourself if you make a typo which can be frustrating. That said whenever I've needed help, support has always been able to step in and resolve it.

Pros

During the initial buying process, we looked at several different systems and this one clearly stood out because of how customizable it was. Instead of having to adjust our company's processes to match the software, the system was tailored to fit the way our business already works.

Cons

Implementation process was somewhat tedious and took a fair amount of time but the final result and overall functionality made it worthwhile.

Pros

Within just a couple of clicks, I can usually find exactly what I need. The system feels customized to fit how our business actually operates which has been a big plus. Their team is fantastic to work with and always approachable when questions or issues come up. It's user-friendly, works reliably with the other programs we integrate and they're also open to expanding those integrations when needed.

Cons

The financial side could benefit from a few small adjustments especially to let users view more information on one screen instead of having to jump between tabs. A financial dashboard would also be a valuable addition down the road. That said they've been excellent to work with when it comes to understanding our needs and helping find the right solution.

Pros

This ERP does a lot more than just cover the basics. It's packed with features, reasonably priced and supported by an account management, project management and development team that honestly feels unmatched. I always joke that they're like my genie in a bottle because whenever I come up with an idea to improve our setup, they jump on it immediately and most of the time the change is completed within just a few days. Another huge advantage compared with other ERP platforms is that you actually work directly with the people who built the software when it comes to customization. To me, that's the biggest reason the implementation can take 6 months instead of dragging out to 18.

Cons

If there's one area that could use improvement, it's the user interface. The software itself is very fast, highly flexible and versatile enough to fit almost any kind of company in North America but that same level of customization does come with a tradeoff. For someone new to the system, the UI can feel a bit tricky to navigate and the visual design could definitely be polished to make it more appealing. That said they're constantly updating and improving the product so I'm confident this is something they'll address more in the near future. Beyond that, there really isn't much to complain about.

Pros

From implementation onward, the team has been incredibly attentive and consistently goes above and beyond to help us achieve our goals. The software is flexible, user-friendly, offers excellent value for the price and they keep adding new features and functionality over time.

Cons

There's honestly very little not to like about it.

Pros

Once I got familiar with one screen, the rest of the system felt very simple because the layout and workflow stayed consistent from module to module. It's easy to use, the views can be customized without much trouble and it's simple to drill down into the details to track the source of activity.

Cons

One frustration during implementation was that our team wasn't able to import items on our own. Maybe that's something their personnel train users on later but it felt unnecessarily tough to rely on their team for basic item, client and vendor imports. According to the team, functions still in progress include Budget, Multi-Currency and Multi-Company congreatation. The missing budget functionality in the current Financial Module was especially disappointing since budgeting is such an important part of running a business. On top of that, being limited to only the SPS EDI provider really restricts the options and direction for companies that want to build out an omni-channel presence.

Pros

The support team has been fantastic. They stay closely involved whenever an issue comes up and are willing to customize the system so it fits the way our company works.

Cons

Making changes or correcting mistakes in the system can be difficult and it's not as flexible as I'd prefer. That said their team has been working with us to help improve that and reduce the impact.

Pros

Right from the start I have found this software very simple to use. It handles most of what we need across operations, accounting and supply chain and I've also seen how well it connects with other programs, websites and PLM systems. Running reports to monitor performance is very easy and it also works really well for e-commerce integration.

Cons

The one thing I'd still like to see is a stronger built-in PLM system so everything could be managed in one place.

Pros

Having everything in one cloud-based system with a consistent interface makes it very practical for us to use. It connects all parts of our operations from start to finish which helps keep the whole process aligned.

Cons

Successful implementation and day-to-day use do require strong organizational discipline so the team needs to stay structured and consistent.

Pros

If your workflow still depends on a whole bunch of Google Sheets, I feel this is the right time to switch because this really feels like the answer.

Cons

There are definitely a few tasks that take a bit more effort than they probably should but those minor snags are still far better than depending on scattered documents coming in from different users all over the place.

Pros

After looking for something that wasn't built strictly for huge companies, we were relieved to come across this. I found we needed a solution that fit the way our business already works instead of forcing our team to adapt around the software and this one does exactly that. It has everything we need and the fact that it's actually customized to our business is something we just couldn't find anywhere else.

Cons

Team is really happy with it so honestly, we don't have any complaints.

Pros

Shipping is now handled quickly and accurately in our case. The system shows available on-hand inventory and item locations right on the shipping screen so selecting them is simple. Invoices, packing slips and labels are generated automatically. I no longer have to come in on weekends to process shipments or warehouse transfers and the same improvement applies to RMA receiving. As soon as an RMA is received, the replacement order is created automatically which means no more overtime spent manually entering RMA orders. It's been such a relief seeing the rooms cleared out of boxes. I'd definitely recommend it. The sales team also stopped chasing me down because orders are going out faster and they can track the status themselves.

Cons

Font size could be a bit larger and some of the information on screen feels unnecessary. For example, I don't really need to see the part description when all I need is the part number.

Pros

From a cost perspective, this ERP has delivered the best value for what our company needs. When I compare it with the features we had from our previous ERP provider, we're saving around 80% to 90% while still covering almost the same requirements.

Cons

One limitation is that it doesn't offer as much flexibility in certain functions as our previous ERP. With the old system, there were usually several ways to complete a task but here it often comes down to just one option.

Pros

Right from the start I found the interface very simple and I can usually work out how to handle the tasks I need without having to check the instructions. It also brings together all the modules I need in one package which means I don't have to rely on several different programs and connect them together.

Cons

At this stage, the software still doesn't support multiple languages or multiple currencies. Those features are currently being developed.