Kechie Reviews
Total 13 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars92%
4
Stars0%
3
Stars8%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Brittany
Non-Profit Organization Management, 1-10 employees
Less than a year
“Made our operations smoother
Pros
Kechie has been a huge help for our day to day operations. It really changed things for us by giving us real time tracking and full transparency on every move so now we always know who handled what and when. Before things would go missing and we would struggle to track items down. Also it's made event planning much easier as we can keep tabs on everything going to each event from gear to supplies. The built-in CRM helps us manage client communication and track special needs. And it is really user-friendly and the training team made the whole learning process smooth. The reports are simple to pull and really helpful especially when working on grant applications. Just an all around solid system.
Cons
Budgeting is not available just yet but they have told us it's something they are actively working on and should be coming soon.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Anonymous
Logistics and Supply Chain, 11-50 employees
Less than a year
“Excellent for managing inventory
Pros
Everything runs pretty well as it is fast, responsive and the layout just makes sense. We can always count on it.
Cons
The design I feel like could be a little nicer visually but honestly that is just a minor thing as the functionality still works great.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Elijah
Education Management, 500+ employees
Less than 6 months
“By far the best team
Pros
The biggest plus is how easy it is to use. And honestly every report it generates is proven very helpful for us.
Cons
I really wish I could rearrange some modules. For example I feel like Sales Orders and Sales Shipping should be grouped into one section. Same goes for Purchase Orders as they'd make more sense together.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Doris
Non-Profit Organization Management, 11-50 employees
Less than 6 months
“Makes everything simple
Pros
All the instructions were clear and to the point. They really made sure we understood each step and felt comfortable with the process.
Cons
I would have preferred if the training was done in person instead of over Zoom. It just feels more personal and easier to connect that way at least for me.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Julio
Individual & Family Services, 11-50 employees
Less than 6 months
“Pretty nice
Pros
It is a very easy to pick up system especially if you have used digital inventory software before. Overall we get the hang of it pretty quickly.
Cons
Well it is kind of tricky to tell when you are switching to a new sub-menu inside a module. For folks who are not very tech savvy, it can get confusing fast. Also there is not a clear way to know when you are viewing something versus doing an action. Also I think a Favorites feature would be really helpful so you could pin the modules you use the most and reach them faster.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Connie
Non-Profit Organization Management, 51-100 employees
Less than 6 months
“a must-have tool
Pros
When our non profit jumped in to support the Migrant crisis in Chicago we were starting from scratch in an empty warehouse. We had no idea how we would handle the mix of donations and purchases all at once. After searching for a system that could help us keep everything accurate and on track we found Kechie. It was a total game changer. Their team was amazing as from day one to launch, they supported us every step of the way. We are proud to say we are the first Donation Center in the city using a proper inventory system to keep data and operations clean. They even helped us get a barcode scanning setup that keeps everything organized. Honestly we could not have asked for a better system or a better team.
Cons
One thing that would really help is having training videos. They do provide step by step PDFs but video tutorials would be better for onboarding new team members. Also Kechie did not work with some of our Mac devices so we had to buy Windows tablets just to run it properly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Accounting, 101-500 employees
Less than a year
“Simple ERP software
Pros
I find it easy to work with and includes tons of automated features. Plus the built in accounting and financial reporting tools are a big bonus too.
Cons
Getting everything set up was a bit of a process but their support team really came through and made the whole thing a lot easier to handle for us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Andre
Non-Profit Organization Management, 51-100 employees
Less than 6 months
“Excellent service and great value
Pros
What we really like is how feature-rich it is as there is a lot packed into the system. Plus their support team made the setup process so much easier and were there when we needed them most.
Cons
Setup on our side took a bit longer than expected and at times the system felt like it had more features than we actually needed.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
9
Ryan
Retail, 11-50 employees
Less than a year
“Great for sales and marketing
Pros
We have been using the Sales and CRM tools from Kechie for some time now and it has made a big difference in closing deals and getting partners on board. Being able to see everything in one place from past conversations and contracts to older data has been pretty helpful. Also the platform is easy to use even for folks on our team who are not very tech savvy. Overall it's paid off for us in better sales results and we have definitely gotten our moneys worth.
Cons
Yes we ran into a few issues when we first started using it but their customer service team was on it right away and helped us sort things out quickly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Daniel
Marketing and Advertising, 1-10 employees
Less than 6 months
“perfect for any business as a cloud solution
Pros
Our experience with Kechie has been great. The platform fits our growing business needs and is simple to navigate. What really makes it stand out is how easily it connects with the way we already operate which keeps everything running smoothly. If you are looking for an MRP or ERP solution that is easy to work with so this is the one I'd recommend. It saves money and checks all the boxes for what we needed. Also their support team has also been fantastic every time we have reached out.
Cons
So far I have not found anything in the software that bothers me or needs changing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tina
Apparel & Fashion, 11-50 employees
Less than a year
“Everything is going well so far
Pros
I am still getting the hang of it since I am new but so far it feels pretty easy to use. Still have a lot to explore though.
Cons
Still getting the hang of it so I have not really noticed any big downsides yet.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Joseph
Military, 11-50 employees
More than a year
“Provides the best support
Pros
The support team responds fast whenever we contact them and knows what they are doing and the system is packed with features that all work really well together.
Cons
There are a few small limitations like not being able to delete certain part numbers or being restricted to specific symbols. But I have nothing major to share when it comes to cons.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mackenzie
Apparel & Fashion, 11-50 employees
More than a year
“5 out of 5
Pros
It is pretty quick and dependable when it comes to handling orders or pulling up the info we need on the spot.
Cons
Some screens feel like they take a few too many clicks to reach so I think it'd be better if the navigation were a bit more direct.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9