Harry S.
Wireless, 1-10 employees
Less than a year
“Sales reporting and support shine”
Pros
This software has brought a lot of value to my business and has really helped me manage operations while growing at the same time with its end to end sales enablement platform. Tools like route management, inventory management, goal setting and especially the reporting features have been fantastic. Plus I can pull anything from daily sales reports to quarterly numbers in just minutes and I no longer have to depend on someone else to build those reports for me.
Cons
Honestly there is nothing about this software that I dislike. There were a few small issues along the way and a couple of things I wanted added to better fit my company's needs. During my weekly follow-up calls with my account manager, I was told they were setting up a help desk to better handle issues and improvement requests. But overall this has the best customer service I have ever experienced from any company I have used. They noticed the things I was not happy with and made changes right away which ended up making me like the software even more.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Riaz G.
Wireless, 11-50 employees
Less than a year
“sales and location tracking is the best”
Pros
Keeping track of all our locations and sales is really helpful and it gives us a better way to improve how our business runs.
Cons
The app also lets you manage and control your older locations from your phone.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bill D.
Wireless, 11-50 employees
Less than 6 months
“Powerful tools for field sales”
Pros
This ERP felt very easy to work with and comes loaded with really useful features. Plus it has made managing a road based sales team much easier and more organized.
Cons
I really don't have any major complaints. Any time I have noticed a weak point, the support team has usually fixed it in the very next deployment. Even when something is not quite right, it never stays that way for long.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10