Carolyn B.
Health, Wellness and Fitness, N/A employees
More than a year
“Organized enrollment and tuition management”
Pros
Bringing applications, enrollment, tuition payments, transcripts and other processes together in one place has made staying organized dramatically easier for our team.
Cons
Nothing really comes to mind as a downside. It did take a little time to learn at first but overall it's still very user friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lori B.
Education Management, N/A employees
Less than a year
“Feature rich administrative tool”
Pros
The platform includes a wide range of useful features that make everyday tasks much more efficient and convenient to handle.
Cons
One thing I'd like to see is a complete online searchable manual with helpful tips and clear instructions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Lisa C.
Education Management, N/A employees
More than a year
“Helpful reporting and support software”
Pros
Customer service has easily been one of the standout parts of the experience, especially the guidance and support provided by the team. Being able to speak directly during scheduled appointments has also been extremely helpful. The reports and report cards are very useful, navigation feels easy and there are plenty of options for pulling detailed information whenever needed.
Cons
Videos feel a bit outdated but honestly the customer service matters more to me anyway.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Gracieanne G.
Education Management, N/A employees
More than a year
“Clear and responsive customer service”
Pros
Whenever issues or questions come up, the customer service team has been excellent. Their explanations are always clear and easy to follow which makes the entire program feel much simpler to use.
Cons
Transcript setup is really confusing and tends to create problems. Also, there's no undo button which really should be available for at least 60 seconds after an action in case something gets done by accident.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Ashley M.
Education Management, N/A employees
Less than 6 months
“Advanced school reporting analytics”
Pros
Amount of reporting and data available through the platform is extremely impressive and it honestly feels like we've only begun exploring everything it can do.
Cons
Getting around it on my own can be challenging so I end up reaching out to customer support quite a bit. At least the calls have been getting shorter, since most of the time I only need a quick nudge to head in the right direction.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Stephanie R.
Education Management, N/A employees
Less than a year
“Excellent onboarding support experience”
Pros
Customer support experience was easily one of the best parts for me. The help and guidance provided made the entire system feel much easier to understand and use confidently.
Cons
One downside is that the dashboard doesn't show the names of pre-registered students.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael A.
Primary/Secondary Education, N/A employees
Less than 6 months
“Affordable small school solution”
Pros
Pricing feels affordable and the software works especially well for smaller schools looking for a practical solution.
Cons
Product definitely feels outdated. Both the features and the interface look like something from the early 2000s internet. That said it still does everything it's supposed to and it includes texting features plus a mobile app. On a personal level, one thing that really bothers me is that most of the forms use Times New Roman and there's no way to switch to a different font. Eek.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
9
Functionality
6
Paul S.
Education Management, N/A employees
More than a year
“user-friendly and all-inclusive tool”
Pros
Right from the start, this system has been very user-friendly and covers everything we need. The tech support team has been amazing and the reports are highly customizable while still being simple to work with.
Cons
The only downside is that the payroll feature doesn't support direct deposit.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Yevstakhii B.
E-Learning, N/A employees
Less than 6 months
“helpful school management features”
Pros
Handling day-to-day school administration feels much more organized with this software. Student enrollment, attendance tracking, grading and scheduling are all built in and those tools really help cut down on manual work and save time. The parent and student portals are also a strong point, since they give real-time access to grades, attendance and assignments which helps improve communication and keeps everyone more involved. Another thing I've valued is the flexibility to customize fields, forms and reports so the system matches a school's specific needs instead of forcing a one-size-fits-all setup. It also connects well with other systems schools already use, like LMS platforms, financial software and transportation tools which makes data sharing more efficient and reduces duplicate entry.
Cons
One area that could be stronger is reporting and analytics. The reporting tools are useful but there's still room for more customizable reports, better filtering options and deeper insights from the data. The mobile app has also been a little inconsistent at times, with some features not feeling as accessible or as well-optimized as they are on the desktop version. On top of that, while the customization options are valuable, getting everything set up and tailored in the beginning can take quite a bit of time and effort.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
9
Functionality
6
Lisa S.
Education Management, N/A employees
More than a year
“all-in-one school office favorite”
Pros
Compared with other school software I've used, this one is much clearer and far more user-friendly, while also offering more of the tools our school actually needs. I can manage the entire school office from one system, including finances, grades, parent communication and all student and parent records. Another big plus is the fast customer support. Whenever I reach out online, I'm connected with a representative almost immediately and they consistently answer my questions without bouncing me between multiple people.
Cons
Honestly I can't think of anything about the system that I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8