Total 5 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

40%

4

Stars

60%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

ER

Elizabeth R.

Not Specified, 1-10 employees

Less than a year

4.0
September 2018

fast company purchase lookups

Pros

Being able to search any company and instantly access their full purchase history has been very useful and I personally use it to quickly verify past transactions without delay.

Cons

At the beginning, getting every company profile entered into the system took quite a bit of time after we bought the software.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

6

TA

Thalia A.

Not Specified, N/A employees

4.0
April 2017

powerful features and simple setup

Pros

It is very easy and there is a wide range of functions available which I have explored over time as needed.

Cons

Creating reports could be better and having to click through so many tabs makes that part of the workflow less convenient.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

CC

Claire C.

Not Specified, N/A employees

4.0
April 2017

reliable recall tracking

Pros

Handling traceability exercises and tracking products from vendor to customer has been very practical and I personally use it during recall situations to quickly retrieve required information using pre-configured reports.

Cons

no cons

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

SN

Sean N.

Not Specified, N/A employees

5.0
June 2012

powerful fit for produce

Pros

This software package, along with the PLUS add-on modules, has helped keep the company competitive in a changing market and I have personally seen how it supports fast and efficient customer handling. Working in wholesale produce, I deal with a diverse customer base and I use the system to manage special requests effectively. Since joining as IT Director in 2004, I have relied on strong training support to build my understanding which helped me expand its integration across the business. I have consistently found its flexibility to be one of its biggest strengths, as I have never been told that something cannot be done. During upgrades and changes, I have personally experienced strong hands-on support from their team, both remotely and on-site. I also see their ongoing commitment to staying ahead of industry changes while keeping users informed and involved in product direction.

Cons

Nothing to complain about.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SM

Sam M.

Not Specified, N/A employees

5.0
July 2011

fresh produce fit for years

Pros

Running a wholesale produce and tomato repacking operation required more than basic tools and I personally saw the need for a better system after evaluating alternatives carefully. When we first selected it in 1993 and again reviewed options in 2008, I was part of the process that confirmed it met all critical requirements unanimously. Since then, I have continued to see its value through upgrades and compliance work, including PTI and GTIN labeling, where I personally experienced smooth integration with vendors. On the production floor, I have observed improved efficiency while maintaining full traceability. The system clearly aligns with how our business operates and I continue to rely on it for evolving needs.

Cons

nothing

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10