Silverbucket Reviews

“Clear resource charts

Pros

The platform is really simple to use. I especially appreciate the helpful charts for future projections and the clear view of who's assigned to each task.

Cons

Nothing to say here. I use it to handle access permissions, track employee skills and separate paid work from internal tasks.

“great skills matching, poor request tracking

Pros

We're especially fond of the resource scheduling and its simplicity. It connects to our main business system without any trouble. The skills section has given us an incredible look at the talents of our thousands of advisors, helping us find the perfect match for our jobs.

Cons

The system for asking for team members isn't built for our large number of requests or for tracking where each one is in the process. We begin the process here but then have to switch to another platform to watch its status and development. Tracking changes needs work, we often need to know who moved a scheduled task and why but that information isn't visible.

“Good digital whiteboard

Pros

It's very simple and not too complicated�.. almost like a digital copy of the whiteboards and charts we already use.

Cons

Scheduling for an entire group has some problems. This creates a hurdle for our support teams.

“Easy navigation

Pros

Getting around is simple, the tools are uncomplicated and it provides a solid big-picture view.

Cons

I wish there were more ways to adjust the system to fit our specific look and process.

“helpful team allocation

Pros

We rely on this to handle and assign our team for on-site implementation jobs. The power to quickly check a period and a group of planned jobs lets us shift our staff to where they're needed most with full confidence. It has allowed us to adapt fast when client needs shift and keep everyone in the loop.

Cons

The part that I believe needs a refresh is the reporting. It should be more flexible and allow for setting up documents to create themselves on a regular schedule.

“Simple group planning but cluttered interface

Pros

It's simple to operate during group sessions when we're mapping out how to use our personnel.

Cons

You can't remove extra menus and tools from a user's screen. The interface comes with several tabs and options that aren't necessary for everyone.

“Gets the job done!

Pros

Planning our project teams and predicting future needs are vital for us. These tasks are really simple here and getting the software running was fast.

Cons

The look of the system isn't the most up-to-date. However the design is clean and simple to operate.

“smooth team management but not adaptable

Pros

It's simple to operate and assign team members to various tasks without confusion.

Cons

It isn't very adaptable. There's also no way to handle income or profit tracking within the system.

“Easy team updates

Pros

The low effort required means everyone on the team can keep their information current which is the main goal and it only takes a moment to do.

Cons

The screen for assigning people could have more ways to put information in, beyond what's currently available.

“effortless team management

Pros

This is a very simple system for managing team assignments that gives us a much better view of our operations.

Cons

We would benefit from a few more tools and I believe the company will probably include them in later updates.

“convenient hour logs, utilization reports limited

Pros

I frequently use the usage summary, staff assignments and the weekly hour logs.

Cons

The usage report doesn't let you pick a single team member. It also doesn't show a correct total if someone hasn't been working for the entire chosen timeframe like a full calendar year.

“Smooth navigation!

Pros

Grabbing the details I need and hopping between various screens is a smooth process.

Cons

We've had some trouble linking it with other programs and I'd like projects to have more depth and detail.

“Simple system with great capacity visibility

Pros

The system is simple to work with and does a great job showing our team's capacity and assignments.

Cons

Displaying how team members are assigned across different parts of the business was a bit tricky. The managers thought keeping the future workload predictions was a little complex and took too much time which led to a less detailed planning method and stopping use of the tool.

“Transparent scheduling

Pros

This is built for managing people across many different jobs in a large company. It lets us create transparent schedules and predictions that meet all of our staffing requirements.

Cons

Getting the hang of it requires some training especially for planning team capacity. I haven't managed to get all of my coworkers to adopt the platform in their departments.