Total 50 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

36%

3

Stars

2%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

SV

syamala v.

Construction, 101-500 employees

Less than a year

5.0
May 2024

fast reports with smart ai

Pros

The AI features are really impressive to me and I find the reporting quick and efficient.

Cons

It disconnects pretty frequently so I have to reconnect every now and then.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JB

Justin B.

Construction, 500+ employees

More than a year

4.0
May 2024

reliable reports and live data

Pros

Navigating the platform is easy for me and I find the real-time data pull one of the most useful parts. The distribution manager also does a great job when it comes to sending out reports efficiently.

Cons

There are times when clear cache and recalc do not function the way they should. Also, when a file contains too many GXL formulas, it can take quite a while to load.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

AH

Aram H.

Construction, 101-500 employees

Less than a year

5.0
May 2024

Great for ERP reporting

Pros

Everything has run reliably for me and I've noticed the numbers have always stayed in line with what our ERP system shows.

Cons

Sales demo made Queries look much more easy than it actually turned out to be. After buying it, we couldn't get the WIP reporting in Queries to match our reports. On the financial reporting side, though, it has been flawless.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RR

Ramy R.

Airlines/ Aviation, 101-500 employees

More than a year

5.0
May 2024

reporting works really well

Pros

Our accounting team mainly uses it to generate reports and I've seen it handle that part really well.

Cons

Installation process is a little confusing.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

CB

Campbell B.

Construction, 101-500 employees

More than a year

5.0
May 2024

accounting team really loves it!

Pros

Working on the IT side, I mainly see this being used by our accounting department and I've noticed they've been very happy with it.

Cons

Getting everything configured and set up wasn't very simple at first. Thankfully, the support team was excellent and helped us through it which made the process much more manageable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

BS

Brian S.

Real Estate, 101-500 employees

More than a year

5.0
May 2024

excel-to-erp connection is fantastic

Pros

Setting this up was very easy for me and using it day to day has been just as simple. I find it really helpful that regular users can connect straight from Excel to the trial balance and general ledger in our ERP without needing any help from MIS.

Cons

The only issue I run into is during recalculation of the links to the general ledger, when Excel occasionally crashes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

RT

Rushi T.

Electrical/ Electronic Manufacturing, 500+ employees

More than a year

5.0
May 2024

powerful reporting and queries

Pros

Using it feels very easy to me especially when it comes to building reports and running ad-hoc queries. I find the overall usability one of its strongest points.

Cons

Because it works as an Excel add-on, it can sometimes slow Excel down.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

TM

T M.

Mechanical or Industrial Engineering, 101-500 employees

More than a year

5.0
May 2024

fast setup and helpful support

Pros

Starting out with it was easy for me and I found the support team incredibly efficient in helping us get up and running on the newest version.

Cons

At times, pulling data can be slow and there are some performance-related issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

DO

David O.

Construction, 101-500 employees

More than a year

5.0
May 2024

excellent financial reporting

Pros

This has been an excellent tool for financial reporting in my experience.

Cons

The initial setup was difficult but once everything was configured, it worked excellently.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

JG

Johnn G.

Accounting, 500+ employees

Less than a year

5.0
May 2024

better financial reporting

Pros

Reporting has become much more efficient for us across every area of our financial software and I've seen it make a noticeable difference in how we work.

Cons

Honestly I can't point to anything that feels like a downside with this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PG

Peter G.

Hospital & Health Care, 500+ employees

More than a year

5.0
May 2024

Good product

Pros

Our finance team has relied on this tool for financial reporting for years and I've seen it continue to serve that purpose well.

Cons

At this point, there's nothing we really need changed since it's working well as is.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CM

Christine M.

Accounting, 101-500 employees

Less than a year

4.0
May 2024

custom reports are a big plus

Pros

Being able to run custom reports for our project managers has been a really valuable feature for me.

Cons

There's a bit of a steep learning curve so some extra training may be needed.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

9

AM

Annette M.

Civil Engineering, 101-500 employees

More than a year

4.0
April 2024

reliable real-time financial tracking

Pros

After the spreadsheets are set up, I find this tool delivers real-time data in exactly the formats we need. We use Deltek VantagePoint and I've seen this take our graphing and financial performance tracking to another level.

Cons

Setting everything up on a new computer can take a while. Adding features like budgets also requires some time and effort.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

KT

Karsten T.

Construction, 101-500 employees

Less than a year

4.0
April 2024

clean reports and helpful support

Pros

Whenever I need help, I've found their customer service very reliable and I really appreciate being able to pull data into reports that look clean and are simple to read.

Cons

At times, the system feels a little slow and it can also come across as somewhat bulky.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

6

Functionality

8

KB

Kate B.

Construction, 101-500 employees

More than a year

5.0
April 2024

powerful tool

Pros

Putting reports together is fast for me and sharing them is simple but where this really shines is forensic accounting for my property management business. I can pull in the data I need and then drill deeper into the details without wasting time. Switching between periods or YTD reporting on the fly is incredibly useful and since it works within Excel, I can quickly create pivots, tables and charts from the imported information. We manage multiple companies that run on different ERP systems so I find the ability to bring data together from several sources extremely valuable. It saves me a huge amount of time compared with having to dig through each ERP separately.

Cons

I'm planning to create more custom queries, though I do wish there were some kind of library of commonly used ones I could browse first. It would probably need to be user-generated but it would be helpful if Insight hosted a forum or shared a collection of frequently requested custom queries.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PG

phil g.

Hospital & Health Care, 500+ employees

Less than a year

5.0
April 2024

excel reporting that delivers!!

Pros

Establishing a direct data connection from our ERP into Excel has been really valuable for me. Like other Excel add-ins, it gave us the flexibility to build and customize reports in ways the ERP itself couldn't support. It's been efficient and works well for what we need.

Cons

During the close process, data refreshes can take a while.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GB

Gary B.

Plastics, 101-500 employees

Less than 6 months

5.0
April 2024

Simple excel reporting add-in

Pros

Working with this feels very natural to me. Since it functions as an Excel add-in, I find anyone familiar with Excel can pick it up quickly. It's easy to use, adapts well to different report formats and has been flexible enough that I've rolled it out at several companies that were stuck with reporting tools that were either too limited or far too complicated.

Cons

One thing to watch is the number of formula-heavy tabs in a workbook because too many can slow everything down and even cause the system to freeze. When the workbook stays reasonably simple, though, refresh times are very fast.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

MM

Michael M.

Real Estate, 101-500 employees

More than a year

4.0
April 2024

powerful analytics and spreadsheet integration

Pros

One of the biggest advantages of this product is how flexible it is. It cuts down the time needed for data mining and makes data analysis much more efficient. Our team uses it heavily for financial reporting, budgeting and a range of other analytical use cases. The way it connects with spreadsheets and can adjust dynamically for specific date ranges is especially valuable for more advanced and complex analysis.

Cons

There are still some noticeable performance problems when working with large reports, mainly because processing can be slow. Updates to the software have improved things over time but it still struggles with very high volumes of transaction data. Another frustration is that the add-on sometimes disables itself or disappears from Excel which ends up taking internal resources to troubleshoot and fix.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

9

CO

Caleb O.

Education Management, 101-500 employees

Less than a year

5.0
April 2024

Capable reporting made simple :)

Pros

The advanced features are excellent and I find the tool simple to use for financial reporting even for team members who aren't technical.

Cons

It has worked flawlessly and I haven't run into any issues at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MC

Marco C.

Real Estate, 101-500 employees

More than a year

4.0
April 2024

helpful support

Pros

Any time something comes up, I can contact support and I've found they're consistently quick to help and resolve it. The product overall also gives me a fast, easy way to pull information from other ERPs which makes FP&A much simpler to handle.

Cons

I don't have any major complaints but hosting it on cloud platforms can be a bit challenging. It takes some extra effort to get there, although it's still possible to do.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8