Total 40 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

83%

4

Stars

18%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Financial Services, 1-10 employees

More than a year

4.0
April 2023

Well-designed interface

Pros

Right away, the interface felt really well designed and pleasant to use. I also appreciate the thoughtful touch of including insightful videos which add a lot of value. On top of that, their support team is absolutely top-notch.

Cons

Getting started takes quite a bit of setup because there are a lot of configurations to handle first. The chat function also feels pretty limited especially since it doesn't offer much beyond the basics. I'd really like the option to send emoticons when messaging my contacts.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

WD

Will D.

Environmental Services, 11-50 employees

Less than a year

5.0
March 2023

great tool for collaboration

Pros

Everything stays really well organized and it makes bringing other coworkers into customer service issues very convenient when a situation needs input from a few different people.

Cons

One frustration is that adjusting the font or styling can be tricky when pasting content from an outside source. For example, copying an email from Outlook can end up changing the font and overall appearance.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

AV

Alexandre V.

Glass, Ceramics & Concrete, 11-50 employees

Less than a year

5.0
March 2023

Reliable solution

Pros

The platform has been very reliable and efficient, with a wide variety of options available.

Cons

Improving the search bar would be a real plus.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JS

Jeff S.

Marketing and Advertising, 11-50 employees

More than a year

5.0
March 2023

Easy rollout process

Pros

Getting this rolled out was quick and easy. It covers all the core essentials we needed and the dashboards are fantastic.

Cons

One thing it's still missing is stronger integration with marketing platforms like Gohighlevel. Clients tend to prefer direct integrations rather than relying only on Zapier connections.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Construction, 500+ employees

Less than a year

5.0
March 2023

HR management suite

Pros

I mainly use it for remote work and HR management especially for things like vacation requests. It works really well and was simple to set up.

Cons

At this point, I honestly don't have anything negative to point out. It's been working wonderfully.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AV

Anthony V.

Entertainment, 11-50 employees

Less than a year

5.0
March 2023

great booking solution

Pros

It's easy to use and works efficiently. It makes managing bookings much simpler.

Cons

I really don't have anything bad to say about it. It could be a little more user friendly since there are a lot of different options to choose from but those options are necessary.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VV

Vaibhav V.

Information Technology and Services, 11-50 employees

Less than 6 months

5.0
March 2023

Project management hub

Pros

Working with multiple projects at the same time has become much more manageable with this software. It fits our team really well and lets us handle several activities in one place, including tracking task status, sharing documents, generating reports and coordinating ongoing work efficiently.

Cons

The only downside I've noticed is that there are some limits when it comes to integrating certain third-party tools. Aside from that, I really haven't run into any other problems with the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

LD

Lil D.

Computer Software, 11-50 employees

More than a year

5.0
March 2023

Data tracking tool

Pros

Across client, staff and project tracking, this has been a reliable solution for us. One feature I really appreciate is being able to build surveys, assessments and reports on the fly which helps us get the most current information whenever we need it.

Cons

It would be even more useful if the time-tracking feature supported more flexible template setup especially so users working on long-term or ongoing projects could pre-fill their weekly timesheets.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

JK

Jhanvi K.

Information Technology and Services, 500+ employees

Less than 6 months

5.0
March 2023

Feature-rich solution

Pros

This software feels very powerful because of the strong feature set especially project management, inventory management, task scheduling and reporting. It helps us keep track of project work without much hassle and generating reports whenever needed is really useful.

Cons

Getting around the software can be a little challenging for new users at first. Aside from that, I haven't really noticed any major downsides.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JL

Justin L.

Online Media, 1-10 employees

More than a year

5.0
March 2023

Mobile-friendly workspace

Pros

It's very user-friendly and being able to make changes while on the go is a big plus.

Cons

Internet connectivity can be an issue in areas with weak data coverage.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JH

jenna h.

Building Materials, 1-10 employees

Less than 6 months

5.0
February 2023

All-in-one hub

Pros

Being web-based, it's available from anywhere which has been a huge plus for us. The interface is very user-friendly and the layout makes editing and adding information pretty easy. The quality you get for the price is hard to beat and the customer service has been excellent as well. At BCD Doors, we fully expect to keep using it for both our inventory and bookkeeping needs.

Cons

The initial setup and getting all of our information into the system was a bit hard to understand at times.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

JF

Jay F.

Retail, 1-10 employees

Less than a year

5.0
February 2023

Centralized records

Pros

Having everything in one place has really helped us organize data that used to be scattered and cluttered before.

Cons

Because the platform includes so many different features, it can feel a bit confusing at times.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

BM

Brandon M.

Construction, 1-10 employees

Less than a year

5.0
February 2023

Easy navigation

Pros

Their support team is on another level. It's fairly simple to get around and I only had to pick up a few tasks and clicks that felt unfamiliar compared with other CRM systems I've used.

Cons

One thing that feels unnecessary is when I choose a category like clients or vendors, it doesn't automatically show the list. I have to hit the search button to populate it which adds an extra step I don't really need.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

KS

Kristy S.

Retail, 1-10 employees

Less than a year

5.0
February 2023

Simple onboarding

Pros

Starting onboarding with this product was very easy. I was trained on the software over the course of a week and ever since then I've been able to use it without any trouble.

Cons

I haven't run into any difficulties or problem areas while using this software.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

R

Russel

Legal services, 1-10 employees

4.0
November 2022

Reliable, efficient and fun to use

Pros

This first advantage I wanna point out is that its cloud-based and that opens so many possibilities. Striven has an extremely knowledgeable staff with complete info about their product. I also found it to be very reliable and almost fun to help our clients navigate the customer portal. Lastly, it has been light on the budget for a tiny firm like mine.

Cons

It lacks basic built-in email integration with Outlook/Gmail like some other CRMs on the market. Hopefully, this will soon change. And the software needs to be more compatible by adding at least two or three additional merchant account integration options.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

9

DJ

Desmond Jones

Consumer Services, 11-50 employees

5.0
August 2022

One of the best all-in-one business management software

Pros

I had been using another program which had all that I needed, such as invoices, quotes, and a dedicated customer portal, but Striven proved that there was a faster way to do all that. Hours of our data entry work have been cut due to the fact that A LOT can be done within the software, so you don’t have to switch back and forth between apps. My team has mastered the customization, and now I can have any type of report I want within moments! It requires little to no training to get you started, and you’ll be flying between modules in no time. It has an excellent data import feature, which helps greatly in the transition. Speaking of transition, the support team is beyond excellent. They literally stayed with us on call as long as we wanted and answered all our queries.

Cons

Over the time I have been using Striven, I have observed that it is constantly growing both in terms of users and features. Since striven is based on the cloud system, it gets tedious to access simple information at times, which I guess happens due to too many users being active at the same time. Also, the main dashboard is so cluttered that sometimes it’s difficult to read, so it takes some time to get comfortable. I’m sure the team is on it and keeps fixing bugs and errors, so this speed thing will be over soon.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

BE

Blake E.

Construction, 2-9 employees

4.0
July 2022

Excellent comprehensive product

Pros

It is great for accounting needs but also adds PM affectively. Automated emails helps you manage customer relations very well.

Cons

It is amazing how many features it offers but that comes with a price. Our entire team had to undergo lengthy trainings just to be able to understand the basics.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

8

DK

Daan K.

Accounting , 10-49 employees

4.0
July 2022

Affordable and secure software for our business

Pros

Amazing customer support service and everything we need is present here. Striven is also secure.

Cons

User interface needs work. Some stock Microsoft programs could easily beat Striven.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

9

GN

Garrett N.

Automotive, 10-49 employees

5.0
July 2022

Scheduled for greatness

Pros

It comes with a long list of APIs that integrate well with other software you may be using already.

Cons

Their update schedule is not consistent.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

AR

Akhil R.

Import Export, 10-49 employees

4.0
July 2022

Overall very good and effective

Pros

It is a cost effective solution which matched the theme of our company. Compact and easy to use.

Cons

If you need to work in multiple currencies at the same time then look somewhere else.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7