Anonymous
Financial Services, 1-10 employees
More than a year
“Well-designed interface”
Pros
Right away, the interface felt really well designed and pleasant to use. I also appreciate the thoughtful touch of including insightful videos which add a lot of value. On top of that, their support team is absolutely top-notch.
Cons
Getting started takes quite a bit of setup because there are a lot of configurations to handle first. The chat function also feels pretty limited especially since it doesn't offer much beyond the basics. I'd really like the option to send emoticons when messaging my contacts.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Will D.
Environmental Services, 11-50 employees
Less than a year
“great tool for collaboration”
Pros
Everything stays really well organized and it makes bringing other coworkers into customer service issues very convenient when a situation needs input from a few different people.
Cons
One frustration is that adjusting the font or styling can be tricky when pasting content from an outside source. For example, copying an email from Outlook can end up changing the font and overall appearance.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Alexandre V.
Glass, Ceramics & Concrete, 11-50 employees
Less than a year
“Reliable solution”
Pros
The platform has been very reliable and efficient, with a wide variety of options available.
Cons
Improving the search bar would be a real plus.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Jeff S.
Marketing and Advertising, 11-50 employees
More than a year
“Easy rollout process”
Pros
Getting this rolled out was quick and easy. It covers all the core essentials we needed and the dashboards are fantastic.
Cons
One thing it's still missing is stronger integration with marketing platforms like Gohighlevel. Clients tend to prefer direct integrations rather than relying only on Zapier connections.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Construction, 500+ employees
Less than a year
“HR management suite”
Pros
I mainly use it for remote work and HR management especially for things like vacation requests. It works really well and was simple to set up.
Cons
At this point, I honestly don't have anything negative to point out. It's been working wonderfully.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anthony V.
Entertainment, 11-50 employees
Less than a year
“great booking solution”
Pros
It's easy to use and works efficiently. It makes managing bookings much simpler.
Cons
I really don't have anything bad to say about it. It could be a little more user friendly since there are a lot of different options to choose from but those options are necessary.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vaibhav V.
Information Technology and Services, 11-50 employees
Less than 6 months
“Project management hub”
Pros
Working with multiple projects at the same time has become much more manageable with this software. It fits our team really well and lets us handle several activities in one place, including tracking task status, sharing documents, generating reports and coordinating ongoing work efficiently.
Cons
The only downside I've noticed is that there are some limits when it comes to integrating certain third-party tools. Aside from that, I really haven't run into any other problems with the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Lil D.
Computer Software, 11-50 employees
More than a year
“Data tracking tool”
Pros
Across client, staff and project tracking, this has been a reliable solution for us. One feature I really appreciate is being able to build surveys, assessments and reports on the fly which helps us get the most current information whenever we need it.
Cons
It would be even more useful if the time-tracking feature supported more flexible template setup especially so users working on long-term or ongoing projects could pre-fill their weekly timesheets.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Jhanvi K.
Information Technology and Services, 500+ employees
Less than 6 months
“Feature-rich solution”
Pros
This software feels very powerful because of the strong feature set especially project management, inventory management, task scheduling and reporting. It helps us keep track of project work without much hassle and generating reports whenever needed is really useful.
Cons
Getting around the software can be a little challenging for new users at first. Aside from that, I haven't really noticed any major downsides.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Justin L.
Online Media, 1-10 employees
More than a year
“Mobile-friendly workspace”
Pros
It's very user-friendly and being able to make changes while on the go is a big plus.
Cons
Internet connectivity can be an issue in areas with weak data coverage.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
jenna h.
Building Materials, 1-10 employees
Less than 6 months
“All-in-one hub”
Pros
Being web-based, it's available from anywhere which has been a huge plus for us. The interface is very user-friendly and the layout makes editing and adding information pretty easy. The quality you get for the price is hard to beat and the customer service has been excellent as well. At BCD Doors, we fully expect to keep using it for both our inventory and bookkeeping needs.
Cons
The initial setup and getting all of our information into the system was a bit hard to understand at times.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Jay F.
Retail, 1-10 employees
Less than a year
“Centralized records”
Pros
Having everything in one place has really helped us organize data that used to be scattered and cluttered before.
Cons
Because the platform includes so many different features, it can feel a bit confusing at times.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Brandon M.
Construction, 1-10 employees
Less than a year
“Easy navigation”
Pros
Their support team is on another level. It's fairly simple to get around and I only had to pick up a few tasks and clicks that felt unfamiliar compared with other CRM systems I've used.
Cons
One thing that feels unnecessary is when I choose a category like clients or vendors, it doesn't automatically show the list. I have to hit the search button to populate it which adds an extra step I don't really need.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Kristy S.
Retail, 1-10 employees
Less than a year
“Simple onboarding”
Pros
Starting onboarding with this product was very easy. I was trained on the software over the course of a week and ever since then I've been able to use it without any trouble.
Cons
I haven't run into any difficulties or problem areas while using this software.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Russel
Legal services, 1-10 employees
“Reliable, efficient and fun to use”
Pros
This first advantage I wanna point out is that its cloud-based and that opens so many possibilities. Striven has an extremely knowledgeable staff with complete info about their product. I also found it to be very reliable and almost fun to help our clients navigate the customer portal. Lastly, it has been light on the budget for a tiny firm like mine.
Cons
It lacks basic built-in email integration with Outlook/Gmail like some other CRMs on the market. Hopefully, this will soon change. And the software needs to be more compatible by adding at least two or three additional merchant account integration options.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
9
Desmond Jones
Consumer Services, 11-50 employees
“One of the best all-in-one business management software”
Pros
I had been using another program which had all that I needed, such as invoices, quotes, and a dedicated customer portal, but Striven proved that there was a faster way to do all that. Hours of our data entry work have been cut due to the fact that A LOT can be done within the software, so you don’t have to switch back and forth between apps. My team has mastered the customization, and now I can have any type of report I want within moments! It requires little to no training to get you started, and you’ll be flying between modules in no time. It has an excellent data import feature, which helps greatly in the transition. Speaking of transition, the support team is beyond excellent. They literally stayed with us on call as long as we wanted and answered all our queries.
Cons
Over the time I have been using Striven, I have observed that it is constantly growing both in terms of users and features. Since striven is based on the cloud system, it gets tedious to access simple information at times, which I guess happens due to too many users being active at the same time. Also, the main dashboard is so cluttered that sometimes it’s difficult to read, so it takes some time to get comfortable. I’m sure the team is on it and keeps fixing bugs and errors, so this speed thing will be over soon.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Blake E.
Construction, 2-9 employees
“Excellent comprehensive product”
Pros
It is great for accounting needs but also adds PM affectively. Automated emails helps you manage customer relations very well.
Cons
It is amazing how many features it offers but that comes with a price. Our entire team had to undergo lengthy trainings just to be able to understand the basics.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
8
Daan K.
Accounting , 10-49 employees
“Affordable and secure software for our business ”
Pros
Amazing customer support service and everything we need is present here. Striven is also secure.
Cons
User interface needs work. Some stock Microsoft programs could easily beat Striven.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
9
Garrett N.
Automotive, 10-49 employees
“Scheduled for greatness”
Pros
It comes with a long list of APIs that integrate well with other software you may be using already.
Cons
Their update schedule is not consistent.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Akhil R.
Import Export, 10-49 employees
“Overall very good and effective”
Pros
It is a cost effective solution which matched the theme of our company. Compact and easy to use.
Cons
If you need to work in multiple currencies at the same time then look somewhere else.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7