Striven Reviews

“All-in-one hub”

Pros

Customization and personalization options are really useful for small businesses that need to track very specific needs with the tools provided. It truly feels like an all-in-one platform.

Cons

The downside is that it seems better suited to small and mid-sized businesses and I don't think it would be as effective for a very large enterprise.

“Good support team”

Pros

One thing that's been really positive is how flexible the training team has been. On top of that, the IT team is extremely responsive and does its best to resolve issues as quickly as possible.

Cons

At this point, I'm still not sure what I like least. I'm currently in the training phase so I don't feel fully far enough along yet to point to any real downsides.

“Business solution”

Pros

Between the inventory management tools and the accounting software, it had exactly what we needed to run our business more effectively.

Cons

I'd still like to see a few more employee W-2 management features but that's a small issue and it didn't keep us from making the switch.

“Custom setup options”

Pros

Built around each client's specific requirements, the system takes every part of their needs into account and can be rolled out whenever they're ready.

Cons

There's definitely a learning curve when getting started. With so many available options, it takes some adjustment and change to implement the system the right way.

“Onboarding assistance”

Pros

Right from the start, the team has been knowledgeable and supportive while helping us get everything set up. The initial outreach went really well, they quickly scheduled an appointment and the rep stayed very responsive throughout the process.

Cons

At this point, I don't have any complaints. The team handling our data migration has been friendly, helpful and clearly knows what they're doing.

“Easy-to-use workspace”

Pros

The best part for me has been the incredible support team and how user-friendly the platform is. It makes my day-to-day work much more efficient and a lot more pleasant.

Cons

One area that could use some work is the search bar. It doesn't feel very well optimized right now and could definitely be improved to make searching more efficient.

“All-in-one suite”

Pros

Having accounting, project management, CRM and HR all together in one system has made a huge difference for us. We no longer have to jump between separate apps to keep things moving. The platform feels simple, adapts well to the way our team actually works and the support team is consistently fast whenever we need assistance. That all-in-one setup saves us a lot of time and keeps our workflows running much more efficiently.

Cons

I really haven't come across anything to complain about. The platform was easy to pick up, flexible enough to match what we need and dependable in day-to-day use. I'm sure we may notice a few minor things over time as we continue using it but right now it has been working very well for our team.

“Flexible framework”

Pros

The program gives you a ton of ways to customize it around your specific needs which is something I really appreciate. On top of that, their reps and engineers are incredibly helpful and genuinely open to feedback and suggestions.

Cons

Because there are so many options available, it can feel a little overwhelming at times. That said, this is exactly where the team stands out, they're always patient, supportive and ready to help.

“good support”

Pros

We're still in the early phase of rolling it out and up to this point the IT team has been very supportive and helpful throughout the process. Their customer service has come across as excellent.

Cons

Nothing negative has come up yet. It's been a very positive experience so far and it already seems like it will be highly beneficial for our business.

“Integrated workspace”

Pros

Having everything in one software package has been a big advantage. It brings scheduling, inventory and accounting together in one place and the customization options are excellent.

Cons

Getting started took quite a while because the onboarding process was long. Even so, the IT team made it feel manageable, they were patient throughout and clearly knew the product inside and out.

“Business management hub”

Pros

Whenever help is needed, the support is outstanding and there are multiple ways to get assistance. I have full access to the system and all its features on both my iPhone and iPad. It also includes other powerful business tools like CRM and Project Management. The pricing works well for our small business and it can scale up easily as we continue to grow. Miles IT keeps working to improve the product and actually pays attention to user feedback.

Cons

We did have to come up with a workaround because it doesn't include the built-in payroll functions we had in our previous accounting software. Once we switch to an external payroll provider, we should be able to take advantage of the available integrations.

“valuable solution”

Pros

Really good value for the price and it's fairly easy to work with. Security is great, task workflows are well managed and the inventory tracking and control features do the job well. The interface is also user-friendly and simple to navigate.

Cons

One thing it's missing is landed cost tracking. It would be much better if landed costs could be assigned to specific inventory items and I'm hoping that gets added in a future update.

“Workflow manager”

Pros

Having everything we need in a single system has made a huge difference for us. It handles workflow management, CRM, inventory, accounting and project tracking all in one place so we no longer have to juggle multiple tools. The interface looks clean, the reporting features are strong and the customer support team has been exceptional. It has helped us save both time and money while making our overall operations much more organized.

Cons

Since the platform covers so many different functions, there is definitely a bit of a learning curve at the start. Getting everything configured and tailored to our specific needs took some time. Once that initial setup was done though, the system worked really well and became simple to manage.

“Business toolkit”

Pros

the platform has been very user friendly and the customer service has been top notch. We use it for invoicing and managing client data and it has been working really well for our company.

Cons

The customer email section has changed quite a bit so it could be a little more simple to navigate. It would also be really helpful to have the option to add attachments to emails.

“Customer assistance is best”

Pros

The help guides are genuinely useful and support usually gets back quickly when needed.

Cons

One frustration is that support often doesn't grasp the reasoning behind the issue right away so I end up having to explain the full context each time.

“best payroll solution”

Pros

Managing payroll with this has been really efficient. It also makes handling employee benefits much simpler, includes great time and attendance tracking tools, supports performance reviews and gives employees a self-service portal which is very useful.

Cons

It's a very comprehensive platform and I really don't have any complaints to mention.

“Collaboration features”

Pros

Keeping everyone on the same communication channel has been really useful with the collaboration tools. I can share documents, talk through ideas and sort out problems very quickly which makes teamwork much more efficient.

Cons

I'd still like more flexibility when it comes to customizing reports, along with better options to tailor them to my specific needs.

“HR suite”

Pros

It is a very interesting and practical software for human resources management, project tracking and business activities.

Cons

With this tool, we collaborate well as a team on sales activities and project management while also benefiting from a professional experience provided by the software.

“User-friendly interface”

Pros

The app has a fluid, user-friendly interface and feels very simple to use.

Cons

It still needs some features that I hope will be added in a future update.

“Simple usability”

Pros

Using it feels very easy and the built-in tools like auto-complete, spell check and grammar check are genuinely useful. On top of that, the pricing is quite reasonable for the level of quality it offers.

Cons

One small issue I've run into is that content generation can be a bit slow at times. Even with that, it's still a very great software option for my needs.