vAuto Provision Reviews

“Perfect fit for us!”

Pros

Through using this software we can handle pricing, merchandising and a lot more all in one place! It also lets us see how our vehicle prices stack up against others on the market and having the market average right there is really helpful.

Cons

At this point I haven't run into anything I dislike yet.

“Good features and updates”

Pros

The new photo upload tool has been a nice upgrade and the AI generated backgrounds are a feature I've really enjoyed using.

Cons

It bothers me that the website doesn't resize properly when I make the browser window wider or narrower on my computer. It would be much more useful if I could reduce the window size and keep two windows side by side especially when I'm working on a smaller laptop screen.

“smooth CRM and website sync”

Pros

Updating details in the software is really convenient because those changes carry over to the CRM and the website automatically.

Cons

The frustrating part is that the sync can sometimes take as long as 24 hours before the updates actually show up.

“valuable tool”

Pros

Provision has become one of those platforms we honestly can't imagine working without. It gives us strong insights and includes really useful features that make our daily work a whole lot more manageable.

Cons

Since it's a Cox Automotive product there are a few downsides that come with being part of such a large company. Some smaller providers might be a bit better, more affordable or offer more personalized support but overall it still does a really solid job.

“Practical must have for dealers!”

Pros

Once you spend a little time learning it, it turns out to be very practical and honestly essential for this kind of business. The support team is also helpful although there are times when responses can take a bit longer than expected.

Cons

Every now and then the platform runs into bugs that even their own team does not seem to know how to resolve properly and a few of them feel surprisingly basic.

“inventory tracking done right”

Pros

Handling inventory is much simpler with this software. I can add custom tags to keep tabs on vehicles that still need to go out or have sales pending which really helps with organization. It's very user friendly overall and it's also an excellent tool for appraisals.

Cons

The photo management side could use more editing options.

“well organized”

Pros

Everything feels well organized and it's simple to pull up the exact inventory I need. It takes in feeds from other software and pushes them back out without issues. Overall it's a very strong inventory management system and works as a one stop place for notes, website feed adjustments, appraisals, pricing and more.

Cons

Honestly there's not much to complain about but it would be helpful to have a way to organize inventory by more specific attributes.

“everything in one place”

Pros

From buying to pricing to merchandising this software covers the whole process in one place! It comes with a lot of powerful features that help make sure you're purchasing vehicles at the right price and presenting inventory in a way that helps it sell.

Cons

It does cost a bit more than some other options but the functions help justify the higher price.

“Makes things easy”

Pros

It makes inventory integration easy and helps keep track of pricing, recalls, vehicle history reports and marketing all in one place.

Cons

The pricing can feel steep for smaller independent dealerships.

“solid marketing solution”

Pros

It's a really strong marketing solution for the used car business and does a solid job supporting that side of the operation.

Cons

Their support has been frustrating. As one of the early users I was told a while back that I was making too much profit per vehicle which didn't sit right with me.

“vehicle data at your fingertips”

Pros

Pricing vehicles feels much more accurate with this tool. The current market data is right there whenever you need it which makes decision making a lot faster. There's also a huge amount of information available so if something goes wrong it usually comes down to user error rather than the platform lacking anything.

Cons

There honestly aren't many downsides to the software. After you get familiar with how everything works it becomes something you really appreciate using. If I had to point out one drawback it would be that the sheer amount of data can feel overwhelming at times.

“helps with pricing strategy”

Pros

Across our dealerships this is part of the daily routine and a lot of our pricing strategy really comes from using their tool.

Cons

One thing that could be better is the lack of support for multiple photo overlays between new and pre owned vehicles.

“Good experiendce”

Pros

Being part of Cox Automotive is definitely a plus since they're involved in so many areas of the industry. We use it to list our vehicles and the photo editor makes it really simple to add banners to the truck images we post.

Cons

A downside is that the photo quality drops quite a bit compared with the original pictures we take of our trucks.

“clear market insights”

Pros

Every trade in we take gets appraised and booked through the software and it's been really helpful. The market analysis is clear and it also gives me a solid view of the market day supply for the vehicle I'm evaluating.

Cons

Using it on iOS at the auction can be frustrating because it tends to freeze or glitch. There are times when I scan a car or truck and then have to shut the app down and open it again which is unacceptable in an auction setting.

“essential for used car pricing”

Pros

When it comes to appraising used cars this has become something we simply can't do without! It plays a huge role in helping us acquire inventory and price vehicles accurately once they're on the lot.

Cons

The interface does take some time to get comfortable with mainly because there's such a large amount of information packed into it and being displayed at once.

“daily inventory and photo uploads”

Pros

Using this application every day made it simple to monitor vehicle inventory and upload photos for both our new and used vehicles. It's very user friendly and easy to work with.

Cons

There aren't any built in photo taking guidelines or settings so you have to judge the quality of the pictures on your own.

“Part of our routine work!”

Pros

Has become part of our daily workflow and it really simplifies the appraisal process for us.

Cons

I just wish it connected with more of the other programs that are out there.

“favorite app with simple workflow”

Pros

Using this software has been a really pleasant experience. I've worked with several other applications and this one has easily become my favorite because it's so simple and user friendly.

Cons

Something I'd still like to see improved is the photo management area. It would help a lot if photos could be enlarged more while I'm entering information since that would make them easier to view.

“inventory values always current”

Pros

One of the best parts is that it keeps our inventory updated automatically using market data and bank value analysis.

Cons

I don't have any complaints about this software.

“market pricing insights shine”

Pros

Having a clear view of where to price a vehicle in the market along with the average days supply is really helpful.

Cons

It keeps pushing you to stay around 85% to 90% of market value which doesn't leave much room for profit.

“User friendly layout”

Pros

Right away the layout feels very user friendly and simple to work with. One feature I really appreciate is that, with some CRMs, this software can alert you to how many leads are tied to a specific unit.

Cons

My only concern is that without enough training we may not be taking full advantage of everything this tool has to offer.

“Has a lot of info”

Pros

Having this software puts a huge amount of information in one place. I can compare values from several sources like KBB, NADA, Black Book and others without jumping between different tools. It makes updating prices simple and shows comparable vehicles clearly so it's much easier to see how competitive our pricing is. The reps have also been excellent and offer plenty of training.

Cons

Despite the advantage of the platform including so much information, there's definitely some difficulty figuring things out at first. The pricing is also a little on the high side.

“inventory insights that deliver”

Pros

As a digital marketer this tool gives me a clear view of which inventory needs attention and which vehicles are already merchandised the right way.

Cons

I haven't really used the merchandiser tool yet so it may be better suited for sales managers or it's possible we're just not getting the full value from that part of it.

“always improving with the times”

Pros

After using the software for many years one thing we appreciate most is how well it keeps up with changing times. The team is always making updates and improvements to the system which shows they're committed to keeping it current and useful.

Cons

Didn't come across any drawbacks during my use.

“simple for daily work”

Pros

Using this every day has made my work much more manageable. It's very simple to understand and the interface is simple to use which makes the whole process easier.

Cons

I haven't run into any downsides so far.

“excellent reports and integrations”

Pros

Delivers really strong reporting and integrates very well with third party tools. Their customer service has also been outstanding with fast turnaround times and they're consistently willing to work with you.

Cons

I didn't notice any problems with it.

“market-based pricing that helps sales”

Pros

In today's vehicle market, pricing inventory at the right market value really matters and this tool makes that possible. It gives us the insight we need to price vehicles competitively and that definitely helps them sell.

Cons

I don't have any cons to mention.

“simple setup that saves time”

Pros

It really feels like a fill in the blanks kind of system where you enter the basics and let the software handle the rest. That's what I enjoy most about it along with how easy and simple it is to use.

Cons

Every now and then when a vehicle is pulled in some of the details come through incorrectly so I have to double check things from time to time. Even with that it still works really well overall.

“Reliable reporting”

Pros

Getting around the website is very easy and it makes keeping tabs on inventory simple. The range of reports you can build is really useful as well. Updating a vehicle, uploading photos, setting prices, generating descriptions and handling other tasks all feels quick and convenient.

Cons

Haven't run into any problems.

“powerful tools”

Pros

Being able to verify merchandising consistency across different website platforms is really helpful and the live market data pricing tools add a lot of value.

Cons

Can feel a little overwhelming for the average user without the right training mainly because the software includes so many features.

“ahead of everything else!”

Pros

Having this kind of used car data at your fingertips almost feels unfair. The platform is way ahead of anything else out there and I have not seen another product offer this level of detailed all in one information. It is genuinely impressive how much you can access in an instant when you need it.

Cons

If there is one downside it is the cost of getting every tool you really want especially for a smaller used car lot. For larger dealerships though it is pretty much an obvious investment.

“time saving”

Pros

Pricing vehicles for our inventory has been quicker with this than with anything else we've tried. It also makes checking the market and seeing where our vehicles stand really simple.

Cons

At times the pricing it gives is quite different from what we see in other tools. It can also take a bit of time for all the vehicle details to fully load.

“accurate pricing”

Pros

Much more accurate to price our cars with this tool! It lets you adjust prices based on what competitors are charging and how many similar vehicles are available in the local market which makes decisions a lot more informed.

Cons

I haven't seen any issues with it.

“detailed information provided”

Pros

Very easy to use and the detailed information from the platform makes it much easier to explain our pricing clearly to customers.

Cons

Don't have any problems to mention here.

“A must have!”

Pros

Using this has been easy from the start and it really feels like an essential tool to have.

Cons

Can't recall a bad experience with the software.

“Accessible workflow”

Pros

Getting around the software is easy and the platform is very user friendly!

Cons

I didn't face any difficulties while using it!