Anonymous
Health, Wellness and Fitness, 11-50 employees
“Helpful support available”
Pros
Working with them has felt more like having teammates than just another provider. They've guided us throughout the whole process and have always been available whenever we needed support. On top of that giving our clients the option to pay in 4 installments has been a very valuable feature and has added a lot to our brand. Another thing I really like is that when a customer contacts them directly with a complaint about our company, they reach out to us right away so we can review the issue.
Cons
The only downside I noticed was pretty minor. They once offered to feature our company on their page as part of a cross marketing opportunity but the price was much higher than expected. That said it was completely our choice whether to move forward with it or not and deciding not to take the offer didn't hurt the relationship at all.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Cosmetics, 11-50 employees
“easy payments with quick checkout”
Pros
Using ViaBill was really convenient. I bought a hair product and the whole process was fairly simple and user friendly.
Cons
I don't have any complaints at this point. I am looking forward to finishing the service and would definitely use it again in the future.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10