Total 4 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

50%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

C

Chris

Mining & Metals, 51-100 employees

Less than 6 months

4.0
May 2024

Amazing product with great team

Pros

Found the customer service to be very professional and well trained. They value feedback from customers and take it seriously in order to improve the service.

Cons

There are multiple windows that pop up while trying to complete a task. A bit inconvenient.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

D

Don

Electrical/Electronic Manufacturing, 101-500 employees

More than a year

4.0
May 2024

Top notch data integrity

Pros

The data integrity is top notch. We've never had the experience of losing any data or having any major issues due to software bugs.

Cons

The user documentation could use some updates, particularly to help users understand the core business logic behind most of the applications.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

J

Justin

Transportation/Trucking/Railroad, 11-50 employees

More than a year

5.0
May 2020

Great reporting

Pros

I love the BI Cubes! VIS uses ready to go BI Cubes as the data warehouse. Its so simple to adjust the data as needed. You can even save your go to reports and share them with everyone in a familiar format. Great experience overall!

Cons

The interface can feel a bit messy and complicated at times. I feel the process should be simpler than it is right now.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

9

D

Dave

Semiconductors, 51-100 employees

More than a year

5.0
April 2020

Ideal ERP with an awesome team

Pros

All the modules connect perfectly with great audit trails. The customer service from Visibility is brilliant and they keep innovating their default software based on what customers want. Upgrading to new versions is smooth and straighforward. User Defined Fields are another great feature that help me track whatever I need.

Cons

It would be great if the Quality module could be expanded to better serve manufacturing companies.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10