Mining & Metals, 51-100 employees
Less than 6 months
“Amazing product with great team”
Pros
Found the customer service to be very professional and well trained. They value feedback from customers and take it seriously in order to improve the service.
Cons
There are multiple windows that pop up while trying to complete a task. A bit inconvenient.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Electrical/Electronic Manufacturing, 101-500 employees
More than a year
“Top notch data integrity”
Pros
The data integrity is top notch. We've never had the experience of losing any data or having any major issues due to software bugs.
Cons
The user documentation could use some updates, particularly to help users understand the core business logic behind most of the applications.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Transportation/Trucking/Railroad, 11-50 employees
More than a year
“Great reporting”
Pros
I love the BI Cubes! VIS uses ready to go BI Cubes as the data warehouse. Its so simple to adjust the data as needed. You can even save your go to reports and share them with everyone in a familiar format. Great experience overall!
Cons
The interface can feel a bit messy and complicated at times. I feel the process should be simpler than it is right now.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
9
Semiconductors, 51-100 employees
More than a year
“Ideal ERP with an awesome team”
Pros
All the modules connect perfectly with great audit trails. The customer service from Visibility is brilliant and they keep innovating their default software based on what customers want. Upgrading to new versions is smooth and straighforward. User Defined Fields are another great feature that help me track whatever I need.
Cons
It would be great if the Quality module could be expanded to better serve manufacturing companies.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10