weclapp Reviews
Total 12 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars42%
3
Stars0%
2
Stars0%
1
Stars8%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Christa
Translation and Localization, 1-10 employees
More than a year
“Satisfied weclapp user
Pros
Very adaptable and user-friendly. Also it runs very smoothly. No matter what we are doing it never causes trouble of any kind.
Cons
After some of the updates that were made, certain things can no longer be found where they were before which causes a lot of frustration.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Peter
Motion Pictures and Film, 1-10 employees
Less than a year
“Very satisfied with Weclapp as a new customer
Pros
Simple and easy to use. We were able to easily automate many processes without contacting the support team.
Cons
The interface is not the best and could be improved even further.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
8
Timo
Information Technology and Services, 11-50 employees
More than a year
“Weclapp - a well-rounded product
Pros
I find the software easy to learn, well thought out and innovative. In addition, very good and helpful support.
Cons
To be honest, I can't think of anything that I count as a con.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
10
Functionality
7
Alina
Wholesale, 1-10 employees
More than a year
“A satisfactory program, apart from some small problems
Pros
It is easy to use and clear. Also it is possible to customize it in a manner so it meets all our needs. Also different departments can see their most important points at just a glance.
Cons
Too many clicks are required which slows down the work a bit, depending on the situation.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
8
Nico
Information Technology and Services, 11-50 employees
More than a year
“Great SaaS ERP for medium-sized companies
Pros
It is easy and quick to set up and very little efforts are needed in operations. Training our new employees in processes is not a hassle, contract management module is great and lastly GUI is clear and can be easily adapted to employee roles.
Cons
There should be more flexibility in licenses. The current license levels are not always suitable, so the larger packages often have to be purchased.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Johannes
Wholesale, 51-100 employees
More than a year
“WeClapp can do everything you want from an ERP system
Pros
The best part is that we are able to onboard our new employees quickly. Also the customer support is simply the best and the software has a good API.
Cons
Accounting options can be expanded (Im hopi ng they do it in an update plan).
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Paolo
Mechanical or Industrial Engineering, 51-100 employees
Less than a year
“It is ok!
Pros
Weclapp has a very well-structured interface that allows us to use it properly.
Cons
The process of updating item quantities takes a lot of time which is not ideal in my opinion.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
10
Functionality
8
Demian
Wholesale, 11-50 employees
More than a year
“Customer support is the worst!
Pros
The software itself is extremely good. But their team is too bad and not at all professional. They ruined our operations and what not! only one star for them.
Cons
We have no longer had access to our database for 1 1/2 days. Weclapp is not responding and cannot be reached. And Telephone Support has turned off its phone. Our operations have been paralyzed since then and we have suffered massive losses in sales. We cannot send invoices, offers or orders. Also we can't even handle our own customer service.
Rating Distribution
Ease of use
1
Value for money
2
Customer Support
2
Functionality
1
Prudencia
Research, 51-100 employees
Less than a year
“Simply the best for our business
Pros
Weclapp is designed in a manner that it serves a variety of business needs, ranging from accounting to project management. It turned out to be the perfect tool for optimizing operations and automating routine tasks. I found the user interface fairly user friendly as it made it simple to navigate and use. There are also several integrations available which allows me to connect with both customers and vendors easily. What really stands out is the customer support as I always got quick and helpful responses whenever I had questions or needed assistance. Overall, Weclapp is a solid business tool that provides a broad range of features, helping us streamline our operations and save valuable time.
Cons
Honestly, there is not anything that I dislike about Weclapp.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Joachim
Consumer Goods, 1-10 employees
More than a year
“Easy to customize
Pros
Weclapp is a hosted service but can still be fully customized to meet your specific needs. Once it's set up, it's really easy to use and the speed of the application is impressive.
Cons
At times, a few syncing issues occur that need improvements.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kennedy
Animation, 1-10 employees
Less than 6 months
“Weclapp is excellent
Pros
It's simply the best tool as it allow me to manage my clients, invoices and orders without any hassle.
Cons
There are few bugs in the system but pros always overweigh the cons.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Niklas
Information Technology and Services, 1-10 employees
Less than a year
“Easy to use
Pros
The software is easy to use, with colorful markers highlighting all the steps, which allow me to follow or find anything that I need. Managing the Helpdesk is also simple now.
Cons
Speed of the email client could be improved and I also think that the email plugin comes with an additional cost.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10