Total 13 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

69%

4

Stars

31%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

B

Brenda

Hospitality, 11-50 employees

More than a year

5.0
April 2025

Perfect Venue makes event planning simpl

Pros

The user experience and ease of use are fantastic. Having our event calendar so easily accessible is invaluable and the app is continuously being improved to adapt to changes in our market and communication needs.

Cons

Editing recurring events can be clunky. We would love the ability to edit recurring events by individual dates. Currently we can only add recurring events that are perpetual and when we need to cancel a specific date, it cancels all instances. We would like this updated as we have several recurring events that don't happen every week and some that need specific dates canceled.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

L

Love

Restaurants, 11-50 employees

More than a year

4.0
April 2025

Using Perfect Venue is a no-brainer

Pros

I love how easily accessible it is, whether I am using my phone or my work computer.

Cons

There are times when the notes don't save, which causes complications.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

J

Jayne

Hospitality, 101-500 employees

Less than a year

5.0
April 2025

This event software is the best in class

Pros

The software's design and user friendliness are impressive. Switching to PV has been like switching to Apple , a game changer! I used to use the top competitor in event management but it was clunky, hard to navigate and unattractive. I hated sending anything to clients. Perfect Venue is so easy and whenever I can't find something I think, "If I were designing this, where would I place it?" Sure enough, its right there. The software is sleek and the client facing features are classy and organized. The team who built this did a brilliant job. The support team was also excellent in helping us get started and build everything out. Plus they are still enhancing the software based on feedback, which is fantastic.

Cons

I really wish I could have a master account with all of our properties under one roof. At the moment, we have separate accounts for each property. While I can switch between them, it would be much better to see everything in one place, including shared calendars and the ability to move clients between properties. The pricing is competitive but it doesn't make sense for us to add a property since we aren't event focused. A hospitality version should allow up to five properties under one account for a set price.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

N

Nikki

Hospitality, 51-100 employees

Less than a year

5.0
April 2025

Elevating communication across the board

Pros

The platform's structure is well organized and great for staying on top of everything! Plus their customer service is incredibly helpful.

Cons

It would be really helpful if QuickBooks or Clover POS could be directly linked. Also, I wish there was a way to create two proposals to present to a client.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

K

Kelly

Restaurants, 51-100 employees

More than a year

4.0
April 2025

Great tool to kickstart your event business

Pros

It's incredibly user friendly and I love how it syncs seamlessly with Google Calendar.

Cons

The calendar feature within Perfect Venue can be difficult to navigate.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

C

Collett

Civic & Social Organization, 1-10 employees

Less than 6 months

5.0
April 2025

Your all-in-one venue solution

Pros

It is cost-effective for anyone from beginners to experienced event planners.

Cons

I absolutely love this software. I don't have any negatives or cons about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jennifer

Hospitality, 51-100 employees

Less than 6 months

5.0
March 2025

New to Perfect Venue and I'm impressed

Pros

Learning curve was quick and easy. It's very up to date and our clients have complimented how nice and easy it is to use.

Cons

One thing I would change is the requirement for credit cards to be added before we can set up a payment schedule.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

X

Ximena

Events Services, 11-50 employees

More than a year

5.0
January 2025

User-friendly and incredibly helpful

Pros

I appreciate how simple and easy to use it is. Even if you have never used it before, you will be up to speed in no time.

Cons

It would be great to have more features that allow for individualized setups for specific menus.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sandesh

Hospital & Health Care, 51-100 employees

More than a year

4.0
January 2025

Perfect for big events, less ideal for small kitchens

Pros

It's easy to use, with efficient event management and well organized task tracking.

Cons

Integration with kitchen operations is limited and it can sometimes feel overwhelming for small events.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

7

K

Kristin

Wine and Spirits, 11-50 employees

Less than a year

4.0
January 2025

Couldn't be happier with this software

Pros

The design is very user-friendly and the customer service is outstanding. We have used many different event platforms over the years but this one stands out above the rest.

Cons

We did encounter some kinks during the implementation but their team responded quickly and addressed the issues. Everyone we worked with genuinely cared about our needs and worked hard to find creative solutions, which wasn't easy since our business is a bit unconventional.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

G

Glenda

Restaurants, 11-50 employees

Less than a year

5.0
November 2024

Easy tool with many features

Pros

It has easy setup, calendar functionality, reporting tools and reasonable pricing make this a great choice.

Cons

When you lose an event, it stays on your calendar. The information remains in Perfect Venue but it doesn't show on the calendar. I usually delete the event to get it to fall off the view.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

C

Caitlin

Entertainment, 11-50 employees

More than a year

5.0
November 2024

Made event planning a lot smoother

Pros

I love being able to see the whole team's communication regarding events in one place.

Cons

I just wish it would integrate with our POS system but it will soon when we switch to Square.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

S

Shane

Events Services, 1-10 employees

Less than a year

5.0
November 2024

Keeps all our events in perfect order

Pros

It's highly effective and efficient and it keeps everything organized for us.

Cons

The calendar sometimes gets jumbled due to the abundance of different colors used.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9