Total 7 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

29%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

J

Jessica

Chemicals, 500+ employees

Less than 6 months

5.0
August 2024

Great experience to use Showpass

Pros

I had a fantastic experience with Showpass! I loved that I could save my tickets directly to my Apple Wallet. It made things so much easier and I no longer logged into a website to find my tickets for the event. The integration with the event website was a big plus for me.

Cons

Honestly I can't think of anything I would change!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Michele

Research, 11-50 employees

More than a year

5.0
July 2024

Excellent event management solution

Pros

Booking events through Showpass is super easy. The software simplifies ticketing and overall event management. I found it simple to set up and use.

Cons

We have all the features we need and Showpass has been really effective for us.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

T

Tyler

Motion Pictures and Film, 1-10 employees

Less than 6 months

5.0
March 2024

Amazing customer service!!

Pros

The customer service was exceptional. My event was at a college campus, and the only address that led attendees to the main entrance was 2 km away from the actual venue. That would have caused a lot of confusion on the event day. Thankfully, the customer service rep worked with me to use the exact coordinates to guide everyone directly to the right spot.

Cons

So far I haven't found anything I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Laura

Music, 1-10 employees

Less than a year

4.0
December 2023

Exceptional customizable platform with amazing customer service

Pros

Working with the Showpass team has been great. Setting up and using the software is smooth, and whenever I have questions or issues, their response time is impressive. They helped me customize the features to suit our organization's needs.

Cons

Occasionally, the back end can be a bit confusing, with some settings in unexpected spots but overall we've had a great experience.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

C

Cara

Entertainment, 51-100 employees

Less than 6 months

4.0
December 2023

Highly recommended!

Pros

I wholeheartedly recommend Showpass to any venue that needs ticketing. I appreciate that they provide an additional ticketing option for our customers.

Cons

I haven't experienced anything that hasn't been beneficial for our venue.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

C

Catherine

Sports, 1-10 employees

More than a year

5.0
December 2023

It fulfills our requirements

Pros

We've been using Showpass for our VIP events for the past two years and it's been reliable and user-friendly. Both the desktop and mobile apps made managing our events, purchasing tickets, and scanning guests at the entrance incredibly smooth.

Cons

At times, navigating the website and accessing sales reports felt a bit difficult for us.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

D

Debbie

Online Media, 1-10 employees

Less than a year

5.0
December 2023

Best program we've used so far

Pros

I love all the options Showpass provides to help promote our events.

Cons

I really don't have any negatives to mention. We're completely satisfied with how everything works.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10