Stova Reviews
Total 63 reviews
4
All reviews are from verified customers
Rating Distribution
5
Stars41%
4
Stars30%
3
Stars22%
2
Stars0%
1
Stars6%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Not Specified, N/A employees
“flexible event setup”
Pros
Getting people comfortable with eTouches has been easy since the registration flow is simple to explain and I've been able to guide attendees smoothly while tailoring each event with its customization options.
Cons
At times, the email feature runs into issues with certain firewalls which can be frustrating. It can also be a bit difficult to get eTouches to integrate smoothly with other programs we use for different parts of our events.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Construction, 101-500 employees
“fantastic support and reporting”
Pros
The overall experience has been very positive, with a user-friendly setup, helpful support whenever needed and reporting tools that make it easy for me to share clear updates.
Cons
It's been a pleasure using it and I honestly haven't run into any issues with customer support like some other people have mentioned.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Events Services, Nov-50 employees
“great for registration but weak support”
Pros
The eReg module stands out for its flexibility and ability to handle different event types, although I've still noticed a few inconsistencies within the platform.
Cons
Customer support is only helpful when the question is very basic, like asking where to click or how to use a simple function. As soon as you run into a real issue, they are not helpful at all. Overall, the customer service has been very disappointing.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
5
Functionality
5