Stova

Stova Reviews

Total 63 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

41%

4

Stars

30%

3

Stars

22%

2

Stars

0%

1

Stars

6%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

AH
Aimee H.

Not Specified, N/A employees

5.0

“flexible event setup”

Pros

Getting people comfortable with eTouches has been easy since the registration flow is simple to explain and I've been able to guide attendees smoothly while tailoring each event with its customization options.

Cons

At times, the email feature runs into issues with certain firewalls which can be frustrating. It can also be a bit difficult to get eTouches to integrate smoothly with other programs we use for different parts of our events.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Construction, 101-500 employees

5.0

“fantastic support and reporting”

Pros

The overall experience has been very positive, with a user-friendly setup, helpful support whenever needed and reporting tools that make it easy for me to share clear updates.

Cons

It's been a pleasure using it and I honestly haven't run into any issues with customer support like some other people have mentioned.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

ED
Elvire d.

Events Services, Nov-50 employees

3.0

“great for registration but weak support”

Pros

The eReg module stands out for its flexibility and ability to handle different event types, although I've still noticed a few inconsistencies within the platform.

Cons

Customer support is only helpful when the question is very basic, like asking where to click or how to use a simple function. As soon as you run into a real issue, they are not helpful at all. Overall, the customer service has been very disappointing.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

5

Functionality

5