Anonymous
Construction, 101-500 employees
“fantastic support and reporting”
Pros
The overall experience has been very positive, with a user-friendly setup, helpful support whenever needed and reporting tools that make it easy for me to share clear updates.
Cons
It's been a pleasure using it and I honestly haven't run into any issues with customer support like some other people have mentioned.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Elvire d.
Events Services, Nov-50 employees
“great for registration but weak support”
Pros
The eReg module stands out for its flexibility and ability to handle different event types, although I've still noticed a few inconsistencies within the platform.
Cons
Customer support is only helpful when the question is very basic, like asking where to click or how to use a simple function. As soon as you run into a real issue, they are not helpful at all. Overall, the customer service has been very disappointing.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
5
Functionality
5