Total 20 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

90%

4

Stars

10%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

T

Tiffany

Event Management, 1-10 employees

More than a year

4.0
October 2024

“Best choice for a ticketing platform”

Pros

Ticket Tailor is really user-friendly for setting up events and creating ticket types. An amazing feature is that I can do a lot for free if the event doesn't charge for tickets. After comparing options, it became clear that Ticket Tailor is the most cost-effective for its functionality. One of my favorite features is that registered attendees receive a confirmation email with an 'add to calendar' option, which is surprisingly uncommon. I have only used the check in app for name verification but that was very helpful.

Cons

There are some details I need to get used to. For instance: When I set up discount codes, they function as a set feature, and the complete list shows for each event. This might be my misunderstanding. I can't delete tickets, I can only void them, so they remain in my tally of issued tickets, which means I need to be careful when exporting the door list to include only valid tickets. I can't export the door list with first names and last names separated, so I have to do some extra work in Excel to split them.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

M

Mark

Non Profits, 11-50 employees

Less than a year

5.0
October 2024

“Loving it so far!”

Pros

Setting up our first event took just 15 minutes, very quick and easy!

Cons

Nothing major, everything was really simple for me.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

O

Olivia

Healthcare, 51-100 employees

Less than 6 months

5.0
October 2024

“Great and easy to use”

Pros

For me, the simplicity of Ticket Tailor stands out as one of its best aspects.

Cons

Currently, there's nothing I dislike about the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V

Valerie

Media, 1-10 employees

Less than 6 months

5.0
October 2024

“Wonderful customer service, Great application!”

Pros

User friendliness is a huge plus and the customer support has been fantastic. They respond promptly at any hour I reach them, which is invaluable when immediate help is needed. Creating events and printing box office reports was also very easy.

Cons

I found it time consuming to navigate how to receive payments from ticket sales. I'd like to see them expand to include more payment options like Venmo or Paypal.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

Harriet

Casuality, 1-10 employees

Less than 6 months

4.0
September 2024

“It can handle multiple projects at a time”

Pros

Customizing the event page is something I love and there's no minimum or maximum guest limit, so no need to commit to multiple events at once.

Cons

Some navigation elements on the home page are unclear to me, but I think getting to know the platform better will help.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

S

Suzanne

Casuality, 1-10 employees

Less than a year

5.0
September 2024

“Incredible software, full marks!!”

Pros

The platform makes it easy for me to set up events and to edit, duplicate or even refund when necessary.

Cons

So far, there's nothing I'm unhappy about.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Laura

Media, 11-50 employees

Less than a year

5.0
September 2024

“simple yet efficient”

Pros

Using it is such a breeze, and my emails are delivered smoothly. Rarely do attendees mention they didn't receive the link to webinars. It's really amazing.

Cons

I noticed that email broadcasts are limited and I have to request more. I haven't used the scanner in the app yet, so I'm curious to see how that works at our in person events.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

N

Ned

Healthcare, 1-10 employees

Less than 6 months

5.0
September 2024

“Outstanding customer support”

Pros

Online support for answering questions has been great. Whenever I had any queries, they responded promptly.

Cons

I can't find where to add a Zoom Meeting ID and Passcode, which is essential for me since I use Zoom in a browser without an account.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

R

Ricardo

Media, 1-10 employees

Less than 6 months

5.0
September 2024

“Love the flexible pricing”

Pros

Ticket Tailor serves as an excellent tool for event organizers. I like its userfriendly nature, flexible pricing, and ease of selling and managing tickets create a smooth experience for both hosts and attendees, along with top notch customer service.

Cons

One downside I see with Ticket tailor is the limited customization options for the ticketing pages. While it's userfriendly having more design flexibility would enhance my branding. Also, the reporting tools are useful but could provide more detail for deeper event insights.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Chris

Casuality, 1-10 employees

Less than 6 months

5.0
September 2024

“Worth it!!”

Pros

I never used a platform like this before, and there were initial doubts. Still, Ticket Tailor proved to be easy to navigate and worthwhile. Thanks!

Cons

I would love to have different graphic options, perhaps a video tutorial on how to move objects around on the event page.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

T

Tommy

Media, 1-10 employees

Less than a year

5.0
September 2024

“Great tool with the right pricings”

Pros

In my opinion, customizable features are impressive, and the pricing is fantastic.

Cons

The login process feels a bit complicated to me, requiring a 5-digit code sent to my email.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

M

Maria

Casuality, 1-10 employees

Less than 6 months

5.0
August 2024

“I will continue to use it”

Pros

This service is amazing and I will definitely use if for future events.

Cons

Had no issues at all with the service, it worked very well for my event.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

John

Education, 1-10 employees

More than a year

5.0
August 2024

“customer support is always quick to help”

Pros

Fast and easy to use, it operates 24/7, I can purchase ticket from anywhere at anytime!

Cons

I think I need some patience to learn the system and the IT aspects.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mindy

Media, 1-10 employees

Less than 6 months

5.0
June 2024

“Smooth experience”

Pros

This was my first experience using online ticketing, and a search through various platforms revealed that Ticket Tailor had the lowest fees. Setup was smooth, everything worked perfectly, and the process was smooth. Once set up, it required minimal effort. It's really a great system!

Cons

I'd like to be able to sell a sponsorship package that includes multiple tickets.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

T

Tassurrah

Media, 1-10 employees

Less than 6 months

5.0
June 2024

“Definitely will use it again”

Pros

User friendliness and simplicity are the best things for me. I also I like that there are plenty of payment options available.

Cons

Nothing specific comes to mind at the moment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

patricia

Hospitality, 1-10 employees

Less than 6 months

5.0
May 2024

“Easy and outstanding app”

Pros

Easy to work with, I experienced no difficulties in transferring ticket funds.

Cons

There wasn't anything I liked least about the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

W

Will

Non Profits, 1-10 employees

Less than 6 months

5.0
April 2024

“Overall an amazing app”

Pros

It only took less than 30 minutes for us to run it up, including adding a new event and integrating with Stripe, MailChimp, and the SquareSpace website. Skepticism about users buying tickets and donating for a fundraising event quickly faded, thanks to ticket tailor's user interface, which makes it simple for everyone to do both.

Cons

I have a small request: It would be great to have a report (or maybe on the dashboard) that separates ticket sales from donations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Gemma

Healthcare, 1-10 employees

Less than 6 months

5.0
March 2024

“Incredible app for free events”

Pros

Ticket Tailor is very easy to use, with a userfriendly site that keeps things simple for me. It is supported by a helpful team.

Cons

Not being able to link an event directly to Zoom or Teams is a drawback for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sam

Casuality, 1-10 employees

Less than 6 months

5.0
February 2024

“GREATEST software”

Pros

The ease of use is great, especially for those who aren't very technical. Support has been outstanding, and I like that the attendees can register for free events without any cost.

Cons

Managing the Zoom link wasn't easy, but I found a workaround.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

R

Richard

Real Estate, 500+ employees

Less than 6 months

5.0
October 2023

“always solve my problems”

Pros

Overall, the platform is easy to use and I always had a quick response from customer support.

Cons

There's nothing I dislike about Ticket Tailor. It works splendidly, does exactly what it should, and has caused me no difficulties in implementation or use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10