Think Tanks, 1-10 employees
More than a year
“Best choice for a ticketing platform”
Pros
Ticket Tailor is really user-friendly for setting up events and creating ticket types. An amazing feature is that I can do a lot for free if the event doesn't charge for tickets. After comparing options, it became clear that Ticket Tailor is the most cost-effective for its functionality. One of my favorite features is that registered attendees receive a confirmation email with an 'add to calendar' option, which is surprisingly uncommon. I have only used the check in app for name verification but that was very helpful.
Cons
There are some details I need to get used to. For instance: When I set up discount codes, they function as a set feature, and the complete list shows for each event. This might be my misunderstanding. I can't delete tickets, I can only void them, so they remain in my tally of issued tickets, which means I need to be careful when exporting the door list to include only valid tickets. I can't export the door list with first names and last names separated, so I have to do some extra work in Excel to split them.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Non-Profit Organization Management, 11-50 employees
Less than a year
“Loving it so far!”
Pros
Setting up our first event took just 15 minutes, very quick and easy!
Cons
Nothing major, everything was really simple for me.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Medical Practice, 51-100 employees
Less than 6 months
“Great and easy to use”
Pros
For me, the simplicity of Ticket Tailor stands out as one of its best aspects.
Cons
Currently, there's nothing I dislike about the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Entertainment, 1-10 employees
Less than 6 months
“Wonderful customer service, Great application!”
Pros
User friendliness is a huge plus and the customer support has been fantastic. They respond promptly at any hour I reach them, which is invaluable when immediate help is needed. Creating events and printing box office reports was also very easy.
Cons
I found it time consuming to navigate how to receive payments from ticket sales. I'd like to see them expand to include more payment options like Venmo or Paypal.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Fine Art, 1-10 employees
Less than 6 months
“It can handle multiple projects at a time”
Pros
Customizing the event page is something I love and there's no minimum or maximum guest limit, so no need to commit to multiple events at once.
Cons
Some navigation elements on the home page are unclear to me, but I think getting to know the platform better will help.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
6
Arts and Crafts, 1-10 employees
Less than a year
“Incredible software, full marks!!”
Pros
The platform makes it easy for me to set up events and to edit, duplicate or even refund when necessary.
Cons
So far, there's nothing I'm unhappy about.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Public Relations and Communications, 11-50 employees
Less than a year
“simple yet efficient”
Pros
Using it is such a breeze, and my emails are delivered smoothly. Rarely do attendees mention they didn't receive the link to webinars. It's really amazing.
Cons
I noticed that email broadcasts are limited and I have to request more. I haven't used the scanner in the app yet, so I'm curious to see how that works at our in person events.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Renewables & Environment, 1-10 employees
Less than 6 months
“Outstanding customer support”
Pros
Online support for answering questions has been great. Whenever I had any queries, they responded promptly.
Cons
I can't find where to add a Zoom Meeting ID and Passcode, which is essential for me since I use Zoom in a browser without an account.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Entertainment, 1-10 employees
Less than 6 months
“Love the flexible pricing”
Pros
Ticket Tailor serves as an excellent tool for event organizers. I like its userfriendly nature, flexible pricing, and ease of selling and managing tickets create a smooth experience for both hosts and attendees, along with top notch customer service.
Cons
One downside I see with Ticket tailor is the limited customization options for the ticketing pages. While it's userfriendly having more design flexibility would enhance my branding. Also, the reporting tools are useful but could provide more detail for deeper event insights.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Farming, 1-10 employees
Less than 6 months
“Worth it!!”
Pros
I never used a platform like this before, and there were initial doubts. Still, Ticket Tailor proved to be easy to navigate and worthwhile. Thanks!
Cons
I would love to have different graphic options, perhaps a video tutorial on how to move objects around on the event page.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Entertainment, 1-10 employees
Less than a year
“Great tool with the right pricings”
Pros
In my opinion, customizable features are impressive, and the pricing is fantastic.
Cons
The login process feels a bit complicated to me, requiring a 5-digit code sent to my email.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Music, 1-10 employees
Less than 6 months
“I will continue to use it”
Pros
This service is amazing and I will definitely use if for future events.
Cons
Had no issues at all with the service, it worked very well for my event.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Education Management, 1-10 employees
More than a year
“customer support is always quick to help”
Pros
Fast and easy to use, it operates 24/7, I can purchase ticket from anywhere at anytime!
Cons
I think I need some patience to learn the system and the IT aspects.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Entertainment, 1-10 employees
Less than 6 months
“Smooth experience”
Pros
This was my first experience using online ticketing, and a search through various platforms revealed that Ticket Tailor had the lowest fees. Setup was smooth, everything worked perfectly, and the process was smooth. Once set up, it required minimal effort. It's really a great system!
Cons
I'd like to be able to sell a sponsorship package that includes multiple tickets.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Entertainment, 1-10 employees
Less than 6 months
“Definitely will use it again”
Pros
User friendliness and simplicity are the best things for me. I also I like that there are plenty of payment options available.
Cons
Nothing specific comes to mind at the moment.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Restaurants, 1-10 employees
Less than 6 months
“Easy and outstanding app”
Pros
Easy to work with, I experienced no difficulties in transferring ticket funds.
Cons
There wasn't anything I liked least about the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Non-Profit Organization Management, 1-10 employees
Less than 6 months
“Overall an amazing app”
Pros
It only took less than 30 minutes for us to run it up, including adding a new event and integrating with Stripe, MailChimp, and the SquareSpace website. Skepticism about users buying tickets and donating for a fundraising event quickly faded, thanks to ticket tailor's user interface, which makes it simple for everyone to do both.
Cons
I have a small request: It would be great to have a report (or maybe on the dashboard) that separates ticket sales from donations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mental Health Care, 1-10 employees
Less than 6 months
“Incredible app for free events”
Pros
Ticket Tailor is very easy to use, with a userfriendly site that keeps things simple for me. It is supported by a helpful team.
Cons
Not being able to link an event directly to Zoom or Teams is a drawback for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Environmental Services, 1-10 employees
Less than 6 months
“GREATEST software”
Pros
The ease of use is great, especially for those who aren't very technical. Support has been outstanding, and I like that the attendees can register for free events without any cost.
Cons
Managing the Zoom link wasn't easy, but I found a workaround.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Real Estate, 500+ employees
Less than 6 months
“always solve my problems”
Pros
Overall, the platform is easy to use and I always had a quick response from customer support.
Cons
There's nothing I dislike about Ticket Tailor. It works splendidly, does exactly what it should, and has caused me no difficulties in implementation or use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
