
Townscript Reviews
Total 12 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars83%
4
Stars8%
3
Stars8%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Anonymous
Marketing and Advertising, 1-10 employees
Less than 6 months
“Incredible platform for all types of online events
Pros
The ticketing system for paid events is simple, and I find the attendee management effective at a reasonable price.
Cons
I would appreciate more features and payment methods for all countries.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Priyanka
Information Technology and Services, 51-100 employees
Less than 6 months
“I didn't receive a refund
Pros
Registration was easy for me, and the cost is very affordable.
Cons
A refund wasn't received for the cancellation. After registering myself and my husband, the organizer informed us that, due to unavoidable circumstances, the Uttarakhand Police won't be hosting the Dehradun Marathon this year on December 1st.
Rating Distribution
Ease of use
8
Value for money
3
Customer Support
3
Functionality
8
Shivank
Education Management, 11-50 employees
Less than 6 months
“Impressive user interface
Pros
I enjoy the interface, and the timeline for when events go live is clear. The support for organizers has been great, with quick responses.
Cons
There are some issues with the website's filtering system. When I was filtering for free events, the entire section got messed up!
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Vedant
Entertainment, 51-100 employees
Free Trial
“Love how simple and efficient this payment portal is
Pros
This is hands down the most user-friendly payment portal I've ever used. It's incredibly efficient and a pleasure. I would appreciate a bit more detailed documentation, as not all my questions were answered but overall, it's top-notch.
Cons
The documentation lacks detail and all of my queries were not answered.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
6
Functionality
10
Sandeep
Food & Beverages, 101-500 employees
Less than a year
“A fantastic resource for events
Pros
I find it very easy to use, with a variety of options and a clear payment gateway.
Cons
Occasionally, the app crashes on my Note 5 Pro, but browsing the website on my phone has been trouble free.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Karthik
Management Consulting, 1-10 employees
Less than 6 months
“Everything's going well so far
Pros
The design feels simple and easy with a clean, minimalistic layout that I really like.
Cons
It's only been a couple of days of using this software and so far I haven't had any major negatives.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vikrant
Food & Beverages, 11-50 employees
Less than 6 months
“Outstanding! Really worth it!
Pros
Everything is super easy and user-friendly. Great work!
Cons
No significant cons have been found in the software, although it would be great if we have the same-day money transfer's option.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Adit
Music, 1-10 employees
Less than 6 months
“Amazing ticketing website. Better if we had choice of selecting payouts
Pros
Registration was simple for me and getting my KYC details sorted out was no big deal.
Cons
While the one-day payout is nice, it would be great if we have the choice to select payouts on different days.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Naquia
Education Management, 1-10 employees
Less than 6 months
“Incredible software
Pros
Navigating the site is so simple and I like the clean and minimalist design that makes everything easy to understand.
Cons
The categories displayed for users don't align with those shown for organizers when creating an event, it makes it difficult for me to add appropriate tags for reaching the target audience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Omkar
Accounting, 1-10 employees
Less than 6 months
“So many customization options
Pros
I appreciate the multiple payment options available and the extensive customization.
Cons
No complaints have come up for now.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Santosh
Not Specified, 1-10 employees
Less than 6 months
“Easy and efficient event management
Pros
I find the self-service features for creating events to be excellent, especially with the support for Indian currency and time settings.
Cons
I think the process needs to be more clearly defined, especially regarding what happens for those in proprietorship segments since the tool expects GST information.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Nirmal
Not Specified, 500+ employees
More than a year
“User-friendly platform
Pros
As the title suggests, using this platform is incredibly easy for me. The user interface allows me to explore the features effortlessly and customer support has been fantastic with quick responses.
Cons
The payment gateway fee seems a bit high to me. Additionally having a mobile app version of Townscript would provide significant advantages for users and the company.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8