Eden Workplace Reviews

“great connection with slack”

Pros

Slack integration and worksite management features are practical and reliable from day one.

Cons

Truly, I don't have any complaints to point out, it does exactly what its meant to do.

“Quick and easy start”

Pros

The team adopted the platform with zero formal training, the user-friendly interface made it effortless. All the key information and features are right on the homepage so signing up and checking in never takes much time. The integrations with Slack and Google Calendar also made switching over to this software feel very smooth.

Cons

From time to time, we run into glitches or bugs in either the mobile app or the desktop version and occasionally there are syncing issues between the two. That said, our CSM is always very responsive and stays on top of these problems, working with us quickly to sort out any technical issues that come up.

“tickets handled smoothly”

Pros

Our operations teams, the ticketing system has been a game-changer, simplifying workflows and accelerating support.

Cons

The biggest thing I'd change is the notifications. I wish the system would automatically alert me when a new ticket comes in especially when I'm assigned to that specific question. Right now, it only sends a notification if I'm tagged in a message so I have to keep checking manually to make sure I'm not missing anything.

“easy check in & check out”

Pros

The Slack-connected check-in and check-out button is a standout feature that enhances daily use.When I open Eden, the pop-out sidebar is also a nice touch since it keeps everything in the same space instead of sending me to a completely separate web page.

Cons

There are too many notifications and the check-in process sometimes lacks user-friendliness.

“a natural fit into our company”

Pros

Eden's Slack integration delivers exceptional value, streamlining our daily workflows.

Cons

One thing missing is that it never sends a notification when there's a problem with the product.

“records + slack in one”

Pros

An easy Slack connection, combined with centralized vaccination card storage, has been a major asset.

Cons

When our office moved, we couldn't update the original location so we had to create a second one and keep the first listed. It wasn't a major problem but not being able to remove it was inconvenient. We also have to remind people to log in every day and sometimes more than once.

“quick booking”

Pros

Whenever I need to get into the office quickly, this lets me reserve a space right away and it also keeps track of my bookings so I can stay on top of my reservations.

Cons

Adding reminders for upcoming reservations would make it even better.

“improved plannning”

Pros

Working as a video producer, this helps me see how many people are in the office and having that information makes it much simpler to schedule recordings.

Cons

Currently, I haven't run into any problems. If I do spot any area for improvement, I'd definitely reach out to customer service.

“updates rarely cause issues”

Pros

Right from the first use, the interface feels very natural and only takes a few seconds to understand. It works perfectly and stays current with updates.

Cons

Can't think of any areas where the tool could be improved.

“works like a charm”

Pros

In my experience, using it with Slack has been really simple and I'd fully recommend it!

Cons

It would be better if upcoming reservations were easier to access within the integrations.

“well-organized platform”

Pros

Everything feels very user-friendly so anyone in the office can use it without trouble and stay organized. Being able to see how many bookings there are also helps keep things managed properly which is especially important right now with the pandemic.

Cons

So far, there haven't been any issues and the tool has been performing as expected.

“simple onboarding”

Pros

Account creation and platform navigation are hassle-free, with minimal setup time required.

Cons

To be honest, I don't see anything that needs improvement with this tool.

“workflows are clean”

Pros

Designed to prevent forgotten room bookings and visitor logs, the platform keeps everything in record and accessible. Eden Workplace takes care of all that in a simple, user-friendly way and helps us stay organized.

Cons

As a user, I've been happy with how it functions so far.

“Quick fixes”

Pros

Reviewing tickets and sending them in is very simple.

Cons

Getting to the data needed for reporting is a bit complicated.

“workflow flows well”

Pros

Interface is clean, quick and simple to work with. Training teams on it has not been an issue because it's so user-friendly.

Cons

Reservation confirmations are occasionally delayed.

“access everything from anywhere”

Pros

Having access from both my computer and phone is a huge plus. I can keep working no matter where I am.

Cons

Everything feels very simple to use so I really don't have any complaints.

“email + slack covered”

Pros

The smooth integration between email and Slack offers flexibility in how users make reservations. It gives you more flexibility since you can decide where to make a reservation instead of being limited to doing it only on their website. I also appreciate that they display the availability percentage for each day which makes planning much more convenient.

Cons

The only downside that comes to mind is that the check-out reminder sent through Slack tends to arrive a little later than it should.

“great experience”

Pros

Very simple to use and self explanatory overall, An excellent software in my opinion!

Cons

None! I have no cons. Overall, I really enjoy using Eden.

“Convenient workspace reservations”

Pros

Using Eden has been a really positive experience overall. The platform feels very user-friendly and simple to navigate. Reserving a trip to the office is quite hassle-free and doesn't take much time. It also comes with plenty of features that make booking office visits, rooms or desks a hassle-free task.

Cons

No issues on my side.

“space booking made easy”

Pros

Reserving a space is very simple and it gives each user a convenient way to schedule what they need.

Cons

Providing room availability and capacity in one view would be a valuable improvement.