Paulo A.
Mechanical or Industrial Engineering, 1-10 employees
More than a year
“Strong foundation for any task”
Pros
What we have experienced is extremely powerful, reliable and flexible software for our needs and the support team responds very quickly, with people there genuinely committed to finding fast solutions whenever something comes up.
Cons
Our physical location far away from their team is the only downside.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Charlie B.
Environmental Services, 51-100 employees
More than a year
“Would recommend without hesitation”
Pros
This software is very user friendly and I'd gladly recommend it to all of my clients.
Cons
I've used this software across a variety of projects and honestly haven't come across anything negative to mention.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dan B.
Real Estate, 101-500 employees
More than a year
“visuals grab your attention”
Pros
Getting started with it was simple and it works well across a variety of applications thanks to how flexible it is. The graphics are especially impressive and really stand out.
Cons
One thing that would make it even better is an alert when a node goes offline and stops reporting to the cloud.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Jonathan C.
Higher Education, 500+ employees
Less than a year
“Power meets perfect flexibility”
Pros
It gives you a lot of flexibility when it comes to monitoring and analyzing just about anything you need.
Cons
Getting up to speed can be a little steep especially if you are not already familiar with analytics or the type of data you are reviewing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stacey M.
Computer & Network Security, 11-50 employees
More than a year
“checked every single box”
Pros
Using this product wasn't a hassle and it was tailored really well to match our specific application.
Cons
What I would complain about, if anything, is not having had it available 10 years earlier.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Logan S.
Construction, 11-50 employees
Less than 6 months
“Faults get pinned down precisely”
Pros
Plenty of software tools can detect faults but it's hard to find one that can identify events with this level of genuinely detailed reporting. That part has been especially impressive.
Cons
Performance is exactly as expected and Entronix clearly puts a lot into ongoing research and development, with their team being friendly and quick to respond and at this point, we really haven't run into any downsides.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Peter B.
Electronic Manufacturing, 1-10 employees
Less than 6 months
“Versatile and well-supported”
Pros
Having Entronix in place has let us bring together many different meter versions and pieces of equipment into a single platform. Because of that, we've been able to use hardware from different manufacturers, from an Eaton UPS to a Shark 200 data logging meter and still view all the data in one user friendly system. It's a genuinely unique product.
Cons
Pointing to many downsides is honestly difficult and as with any integration project, there have been challenges when combining different data formats into one platform yet with help from the Entronix technical support team, every issue we've run into has been resolved so far.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Alberto C.
Facilities Services, 1-10 employees
More than a year
“customization feels completely natural”
Pros
Right from the start the platform was simple to use, with plenty of ways to customize it to fit different needs. The graphical interface also feels clean, foolproof and user friendly.
Cons
I didn't come across anything worth complaining about.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jonathan H.
Higher Education, 101-500 employees
Less than 6 months
“support matches the quality”
Pros
Detail-oriented design shows throughout the software and everything is simple to use and the customer service has been excellent as well.
Cons
Satisfaction with all the features this software offers is where I stand and I haven't run into any real downsides.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Ron P.
Hospital & Health Care, 51-100 employees
More than a year
“Personalize it in seconds”
Pros
The interface feels very user friendly and there's also plenty of flexibility to customize it the way I need.
Cons
At this point I haven't run into any real problems. There was a minor issue with the cycling on a custom dashboard but tech support fixed it right away.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10