Event Booking Engines Reviews

Pros

This event booking software is exactly what I was looking for! It's easy to use, very affordable and keeps everything organized in one place, from contracts to event records. The interface is simple so I can find what I need quickly without any frustration. It has saved me so much time managing bookings and documents

Cons

Aesthetic design needs some improvement as well as compatibility with other apps and software could be improved

Pros

Event Booking Engines is easy to navigate. It is flexible in the amount of information user can record for each event. The program runs well and has lots of reporting tools. It is also very affordable.

Cons

On some occasions, photo resolutions are quite low. The process to get information to clients within the program is not always easy.

Pros

It is easy to use and Help was available whenever I needed it. The team always responded quickly and with exactly the answer I needed sometimes with a video. It has helped me to stay organized with all my parties in one place.

Cons

Entering all of the information into the templates was time consuming but worth it once it was done.

Pros

There are video tutorials when I need them and they're very prompt at getting back to me when I have questions. Some of the best customer service I have ever seen!

Cons

Asthetically, it looks a bit 'old-fashioned but that has nothing to do with the software! You may draw more of an appeal if it looked a bit more modern.

Pros

The ability to book multiple rooms for a single event, the wide array of event status options and the smooth integration with Google Calendar have made our event management smoother and more efficient.

Cons

The slow loading can occasionally disrupt our workflow, causing delays and minor inconveniences.

Pros

Cloud-based system with public-facing calendar views, detailed booking life-cycle tracking, customizable templates/forms for proposals, contracts, images and an array of attachments. The customization process was extremely well-supported, with special functionality added for our specific needs. The company stands behind this product, answers every question as soon as possible and worked with us directly, day and night, whenever there were questions. They really stood behind the system in order to make it great for us.

Cons

Lack of high-strength password protection on the client portal led our IT security to limit our use but every other feature that was deficient or lacking for us was and added to the system! Amazing! Staff are experiencing a learning curve but they have never used a booking software system before and all things considered, is not as complicated as many of the competitors we reviewed.

Pros

Integrating the drop down for event request into our website has been so helpful. The payment process has also been great, never had an issues.

Cons

I haven't ran into any cons but if there is ever any error or glitch they are on it and customer support is excellent.

Pros

Very easy to use and fast customer service

Cons

Can be slow at times, that is really all

Pros

Event Booking Engines makes organizing event leads, calendar, payments, contracts, invoices so easy!! EBE is super user friendly. They have an amazing support staff. Very quick response time. Setting up the system is easy. I will even email a question to support sometimes and they will send me a video tutorial answering my question. I cannot say enough good things about EBE!!!

Cons

To be very honest, NOTHING. I have no cons for the software!

Pros

I depend on this software daily as it encompasses so much of my business needs as a Wedding Venue Owner. The features I use most are the e-signature capability, accounting payments and auto receipts and reminders for my clients/couples. Event Booking Engines takes our professionalism to a new level and is impressive to our existing and prospective clients when we present a proposal, add custom uploaded documents or photographs of the clients and or our logo or site photos. I can't think of any customer service in any aspect of business that has been more prompt and thorough for any questions I may need help on. Their team has worked closely with our Web design team for widgets and know how as well as our SEO manager for specialty requests. I am going on 2 years of subscription and view Event Booking Engines as a part time employee. Being in the business of Weddings and long time commitments, I will be "engaged" with this company as long as we are in business.

Cons

I do have difficulty finding "notes" on clients and events at a glance.