EventBooking Reviews

Pros

EventBookings is a fantastic choice if you're in the market for an event booking system. We used it as a not for profit free community event and it exceeded all expectations. The platform is excellent, offering excellent customisation options for your order forms so your event looks just how you want it. Their customer service really stands out, it feels like EventBookings is an extension of our own team, always ready to tackle any issue or question we throw their way. It's refreshing to deal with a company where real human interaction is the norm and not just by online chat or email but by phone. I was impressed by the accessibility of their team, who were responsive even on weekends and after hours, clearly dedicated to helping our events succeed. They definitely went above and beyond my expectations. They're also very open to feedback and are constantly looking to improve the platform so I know the outstanding platform will only keep getting better. Overall, my experience with EventBookings has been incredibly positive and enjoyable and I highly recommend them to anyone looking to smooth out their event management process with a personal touch.

Cons

Nothing , if there was something I couldn't work out, I would ask. Training videos would help to reduce "how to" questions you receive

Pros

Loved the customer service and I found it more or less user friendly.

Cons

Backend using seems a bit illogical at times but easily rectified

Pros

Our experience was amazing from the customer service provided at the beginning by walking me through the whole process, ongoing support regardless of the question I asked. I felt supported and important as a customer.The customer service was exceptional.

Cons

We did not experience any negatives from using EventBookings.

Pros

User-friendly interface for easy event creation

Cons

Certain features may require additional paid add-ons or upgrades

Pros

In the process of organising an international conference, we were looking for a cheaper alternative to EventBrite etc (we saved almost $2k compared to what would have been the cost with EventBrite for an event with ticketing worth approx $40k) and happy to support a local company. Getting started was fairly easy even with no experience at all setting up ticketing. The support was excellent throughout the whole process.

Cons

There is limited option to edit the receipts user receive upon purchasing tickets which can be an issue to issue formal tax receipts.

Pros

The ability to customise order forms with drop down fields, multiple choice and the extraction of this data was key for us. It enabled customers to select exactly what they wanted for entree, main and dessert which meant we could produce exactly as per orders.

Cons

For us specifically, we didn't need customer address. So the ability to make this a non mandatory field would have been great but not a must.

Pros

Fair price, most features/options carry across when you duplicate and event.

Cons

Some features don't work, unable to have tickets available at a certain date/time once published. Unable to switch off tickets remaining or have it show what ticket types are left on the main screen for customers. Log in screen is also glitchy, doesn't always log in and comes up with an error, have to jump through a few screens to get to your management of events.

Pros

Sleek, user friendly experience with enough free options available to make running a large event much more simple. Customer service is brilliant with a keen willingness to improve upon their platform and take action on suggestions/feedback.

Cons

The email campaign function has had some quirks but is currently being worked on. Sometimes settings aren't quite where you expect but once you use it for a few weeks it becomes natural.

Pros

I like the tools to load the event and also the quick customer service. I was provided a personal customer care agent to help who was on the phone with me quickly if I needed any help. Very helpful and also friendly

Cons

Most of it is easy, find some of the reports were a bit hard but when we got help was easy.

Pros

Set-up was quick, pricing was excellent software was great.

Cons

It was at times tricky top navigate between my 'profile' and my event.