FixForm Reviews
Total 10 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars80%
4
Stars20%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Information Technology and Services, 1-10 employees
Less than 6 months
“5 star management app”
Pros
Managing facilities and assets feels much simpler with this app and it also works really well for document management. Overall, it's a very performant application.
Cons
I honestly don't have any complaints. Everything in this product fits exactly what I need.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Real Estate, 1-10 employees
More than a year
“Keeps things running smoothly”
Pros
From day one, FixForm has felt very user friendly and practical for handling maintenance and task management. It makes scheduling simple even for recurring tasks so things don't slip through the cracks. The bulk import feature for technical documents is also a big help when dealing with large amounts of data. On top of that, it's simple to connect that information to the right tasks or assets which keeps everything better organized and improves efficiency overall.
Cons
Initially, FixForm offered only basic reporting options which we saw as a clear shortcoming. Since then though, they've upgraded that feature considerably. We now have the ability to evaluate and explore every bit of our data with greater rigor, generating useful knowledge that helps us choose more wisely.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Health, Wellness and Fitness, 51-100 employees
Less than 6 months
“Great visibility and backup”
Pros
You get a big picture view from this system, it works well in practice and it brings real usefulness to the table. Their support staff also does a fine job and steps in helpfully whenever issues come up.
Cons
Getting started could be a bit more simpler and user-friendly especially for someone less familiar with this kind of software, like a boomer. Some built-in guidance or information pop-ups would make the onboarding process better.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Health, Wellness and Fitness, 51-100 employees
Less than 6 months
“tracks and automates”
Pros
Right away, the platform gives a fast and clear overview of the tasks that need to be done. I also appreciate the automatic response when a task is completed, the manager supervision features and the helpful weekly overview. Being able to link recurring tasks is another big plus and overall it's very simple to use.
Cons
At this moment, I really can't point to any major downside.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Hospital & Health Care, 51-100 employees
Less than a year
“gets the job done!”
Pros
Running this app feels clean and uncomplicated, while the overview feature lets you track follow-ups with very little hassle.
Cons
When using it within our site operations together with Zapps and FixForm, it takes quite a few steps before a problem can actually be uploaded. Other than that, I haven't run into any downsides.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 51-100 employees
Less than 6 months
“QR codes work great”
Pros
What makes this work so well is the helpful task overview, combined with the QR code that removes any guesswork from the process.
Cons
Up to now, we haven't found any actual issues with it . The only thing is, we haven't had the chance yet to look through all the tools and capabilities that are still waiting for us.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Hospital & Health Care, 51-100 employees
Less than 6 months
“See everything at once”
Pros
The screen is simple and clear making it easy to see to-do items and any issues in the building at a glance.
Cons
I'm not sure whether this is already possible but it would be helpful to mark tasks as in progress before they're fully completed. Deleting documents is also not very easy.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
7
Hospital & Health Care, 51-100 employees
Less than a year
“So easy to use!!”
Pros
Everything about it is simple, clear and hassle free so just about anyone can use it without trouble.
Cons
None so far. Up to now, I haven't had any negative experience with FixForm.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 101-500 employees
More than a year
“Saves so much time”
Pros
One of the biggest benefits is how much time it saves while giving you a clear overall view. The reporting is very easy too which helps catch issues much faster. Keeping track of periodic inspections is also very simple and the documentation side is handled really well.
Cons
Starting out means dealing with a barrage of notifications from the platform and that initial overload is certainly noticeable. Push through that early phase and the experience turns into a smooth, effective one that performs reliably from then on.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Hospital & Health Care, 51-100 employees
Less than 6 months
“Technical tracking done right”
Pros
Having one central place to handle technical issues has made things more structured for our technical team and helps keep their work better organized.
Cons
One downside is that staff now tend to log even small issues in FixForm right away instead of trying to deal with them themselves first.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10