Gate Sentry

Gate Sentry Reviews

Total 7 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

43%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

CC
Chris C.

Construction, 11-50 employees

More than a year

5.0

“Such a useful app”

Pros

Getting the hang of it has been really easy. We don't have to call the gate anymore just to add someone to the guest list.

Cons

Every now and then it seems to lose our guest entries and the guards end up calling us. That gets frustrating especially when we're not expecting the call because the guests should already be on the list.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

BM
Bill M.

Computer Software, 101-500 employees

More than a year

4.0

“alerts come in handy”

Pros

Setting up additional users and managing notifications through the app has been really convenient.

Cons

My wife's email somehow got removed from the system and she ended up having to set everything up again.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

MKS
Mary Kay S.

Medical Practice, 500+ employees

More than a year

5.0

“An abosulutely great product”

Pros

Having quick access to the guest and vendor lists makes it simple to update changes and control how long they stay active.

Cons

I honestly don't have any complaints. I love the product and adjusting the lists is very simple.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KW
Kathleen W.

Insurance, 500+ employees

More than a year

4.0

“Helpful alerts”

Pros

The email and pop-up notifications have been really helpful.

Cons

Early on it felt inconsistent but it seems to be improving now.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

JS
Jordan S.

Hospital & Health Care, 500+ employees

More than a year

5.0

“I love the self-service access”

Pros

Operating it is incredibly simple and I no longer need to call the gate since I can handle it on my own.

Cons

Frankly, there's nothing about this software that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SS
Sandra S.

Financial Services, N/A employees

More than a year

5.0

“Instant check-ins”

Pros

Instead of waiting for someone to pick up the phone or worrying about a guest's name being misspelled, I can just enter the guest's name and the length of their stay myself and that's it. It saves a lot more time and getting notified when a guest arrives is an added bonus.

Cons

We forgot the password and it took a few days to work out how to reset it but once the email came through, the process was uncomplicated.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

LP
Leah P.

Non-Profit Organization Management, 11-50 employees

Less than 6 months

4.0

“So user-friendly!”

Pros

Adding vendors, friends and other visitors in Gate Sentry is very easy which makes giving people access to our community really convenient.

Cons

Sometimes the staff at the gate run into issues even after I've already entered users into the app-based system.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8