Gate Sentry Reviews
Total 7 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars57%
4
Stars43%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Construction, 11-50 employees
More than a year
“Such a useful app”
Pros
Getting the hang of it has been really easy. We don't have to call the gate anymore just to add someone to the guest list.
Cons
Every now and then it seems to lose our guest entries and the guards end up calling us. That gets frustrating especially when we're not expecting the call because the guests should already be on the list.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Computer Software, 101-500 employees
More than a year
“alerts come in handy”
Pros
Setting up additional users and managing notifications through the app has been really convenient.
Cons
My wife's email somehow got removed from the system and she ended up having to set everything up again.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Medical Practice, 500+ employees
More than a year
“An abosulutely great product”
Pros
Having quick access to the guest and vendor lists makes it simple to update changes and control how long they stay active.
Cons
I honestly don't have any complaints. I love the product and adjusting the lists is very simple.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Insurance, 500+ employees
More than a year
“Helpful alerts”
Pros
The email and pop-up notifications have been really helpful.
Cons
Early on it felt inconsistent but it seems to be improving now.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Hospital & Health Care, 500+ employees
More than a year
“I love the self-service access”
Pros
Operating it is incredibly simple and I no longer need to call the gate since I can handle it on my own.
Cons
Frankly, there's nothing about this software that I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Financial Services, N/A employees
More than a year
“Instant check-ins”
Pros
Instead of waiting for someone to pick up the phone or worrying about a guest's name being misspelled, I can just enter the guest's name and the length of their stay myself and that's it. It saves a lot more time and getting notified when a guest arrives is an added bonus.
Cons
We forgot the password and it took a few days to work out how to reset it but once the email came through, the process was uncomplicated.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Non-Profit Organization Management, 11-50 employees
Less than 6 months
“So user-friendly!”
Pros
Adding vendors, friends and other visitors in Gate Sentry is very easy which makes giving people access to our community really convenient.
Cons
Sometimes the staff at the gate run into issues even after I've already entered users into the app-based system.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8