GoAudits

GoAudits Reviews

Total 16 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

81%

4

Stars

13%

3

Stars

6%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SR
Sue R.

Oil & Energy, N/A employees

Less than 6 months

3.0

“Centralized audits”

Pros

Having every audit created and managed from one central place is really useful. It also helps a lot that continued support is available whenever it's needed.

Cons

Getting each audit set up can be a little annouying. Even though GoAudits does offer assistance, the checklist usually still needs some extra tweaking.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

8

Functionality

6

EG
Enrique G.

Automotive, N/A employees

Less than a year

5.0

“support never disappoints”

Pros

Setting up with GoAudits was incredibly fast because the platform is so easy to use. On top of that, the customer support has been outstanding and overall it offers the best value available.

Cons

Personally, we do not have any complaints about GoAudits. Both the platform itself and the support team have been excellent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RG
rachelle G.

Retail, N/A employees

Less than a year

5.0

“Plenty of features!”

Pros

Immediately, the platform feels very user-friendly and offers a lot of capabilities.

Cons

At this point, I don't have any negative feedback to share.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EB
Elia B.

Facilities Services, N/A employees

Less than 6 months

5.0

“Quick help”

Pros

Whenever I had a question, the team responded quickly and was very helpful with every inquiry.

Cons

Honestly, I cannot point to anything I disliked because there really hasn't been anything negative.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DM
Dean M.

Staffing and Recruiting, N/A employees

More than a year

5.0

“Amazing audits”

Pros

Once an audit is set up, the workflow is very easy to follow. Moving through it, adding comments, attaching photos and using the rest of the features feels simple and effortless.

Cons

Building a new audit template can be a little fiddly especially when trying to rearrange questions or choose the answer type.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

TD
Tumelo D.

Construction, N/A employees

More than a year

5.0

“reports done in seconds”

Pros

Obtaining reliable, professional reports right away saves a huge amount of time which has been one of the biggest benefits for me.

Cons

Something that could still be better is the integration between different packages, whether working with smaller clients or larger ones.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

RJ
Ruta J.

Hospitality, N/A employees

More than a year

5.0

“runs smoothly”

Pros

Everything I need to do in the app feels easy to follow and user-friendly. The features are clear and easy to understand and the overall performance has been consistently good.

Cons

I don't really have anything to point out here.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SR
Sabastien R.

Restaurants, N/A employees

Less than a year

5.0

“Never lets me down!”

Pros

Navigating it feels simple and the platform has been very reliable from a technical standpoint.

Cons

Setting up workflows correctly could still be more simpler.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

VR
Victoria R.

Food Production, N/A employees

Less than 6 months

5.0

“Custom reports that help”

Pros

The analytics have been really useful and taking photos and dropping them right into the report is very convenient. I also appreciate how much flexibility there is in creating and personalizing the reports.

Cons

Nothing to complain about at this point. We've been having 30-minute weekly training sessions with Fazal and those have been very helpful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IE
Iheanyi E.

Hospital & Health Care, N/A employees

Less than 6 months

5.0

“Audits that actually make sense”

Pros

After using GoAudit for a while, it has been very uncomplicated to understand and simple to work with.

Cons

It would be even better if AI could generate the audit summary automatically after each completed audit instead of requiring it to be written manually.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

DC
Dwain C.

Hospitality, N/A employees

More than a year

5.0

“GoAudits really stood out”

Pros

Even at first glance, GoAudits stood out for its user-friendly interface and the broad customization options that can be customized to match our properties. On top of that, the GoAudits team is very responsive and quick to handle any concerns that come up which helps keep the service running efficiently and without disruption.

Cons

One improvement that would make it even better is the ability to create an action plan for all areas of concern.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

RA
Rizan A.

Hospitality, N/A employees

More than a year

5.0

“Essential performance auditing tool”

Pros

Since day one, this software feels clean and easy to learn so people with any level of technical skill can get around it without much trouble. Most users need little to no training before they can use it effectively. Another big plus is how it creates detailed reports immediately after an audit is finished which cuts out a lot of manual paperwork and saves time. The reports are also customizable and can be shared in different formats like PDF and Excel.

Cons

Pricing may feel a bit steep for smaller businesses or teams working with limited budgets. Some users also expect more features to be included in the lower-priced plans.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

DD
Dan D.

Construction, N/A employees

More than a year

5.0

“attentive support!”

Pros

From the start, their professionalism really stood out and they were quick to respond whenever we needed anything. The customer service has been impeccable throughout.

Cons

My only complaint is that we didn't get connected with them sooner!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JT
Jill T.

Business Supplies and Equipment, N/A employees

Less than a year

4.0

“Positive experience for me”

Pros

Using the app has been a really positive experience. It's very convenient, simple to navigate and overall quite user-friendly. The support team has also been fantastic. I rely on the customer support whenever I have questions or need help with the system. Whenever something comes up, they either find a solution fast or point me in the right direction just as quickly.

Cons

At one point, the broadcast function was a feature I enjoyed a lot but the recent updates have made it less convenient than before. I also feel the analytics are a bit basic right now. It would be much more helpful if the platform included visual data graphics to present the information more clearly.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

NA
NATALIYA A.

Food & Beverages, N/A employees

Less than a year

4.0

“Fast report building”

Pros

Rolling it out is simple and I can add photos and comments without any hassle. It also creates audit reports right away with the score and findings included which saves time. Another plus is that it works both on the web app and the mobile app.

Cons

That said, the system feels quite restrictive because the setup is fairly standard and not very adaptable for a broader variety of inspections. I've also run into recurring glitches in the reports it generates.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

RW
Rumaine W.

Food & Beverages, N/A employees

Less than 6 months

5.0

“digital audit tools”

Pros

Moving our audits fully into a digital environment has been a huge benefit and it still doesn't take away from how well users can capture the full substance of each audit. The app's fast, automatic insights are a big reason we spend much less time on auditing now and that has made a real difference for the team.

Cons

Thankfully I haven't run into any downsides and whenever something does come up, the Go Audit team handles it very quickly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10