GoAudits Reviews
Total 16 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars81%
4
Stars13%
3
Stars6%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Oil & Energy, N/A employees
Less than 6 months
“Centralized audits”
Pros
Having every audit created and managed from one central place is really useful. It also helps a lot that continued support is available whenever it's needed.
Cons
Getting each audit set up can be a little annouying. Even though GoAudits does offer assistance, the checklist usually still needs some extra tweaking.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
8
Functionality
6
Automotive, N/A employees
Less than a year
“support never disappoints”
Pros
Setting up with GoAudits was incredibly fast because the platform is so easy to use. On top of that, the customer support has been outstanding and overall it offers the best value available.
Cons
Personally, we do not have any complaints about GoAudits. Both the platform itself and the support team have been excellent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Retail, N/A employees
Less than a year
“Plenty of features!”
Pros
Immediately, the platform feels very user-friendly and offers a lot of capabilities.
Cons
At this point, I don't have any negative feedback to share.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Facilities Services, N/A employees
Less than 6 months
“Quick help”
Pros
Whenever I had a question, the team responded quickly and was very helpful with every inquiry.
Cons
Honestly, I cannot point to anything I disliked because there really hasn't been anything negative.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Staffing and Recruiting, N/A employees
More than a year
“Amazing audits”
Pros
Once an audit is set up, the workflow is very easy to follow. Moving through it, adding comments, attaching photos and using the rest of the features feels simple and effortless.
Cons
Building a new audit template can be a little fiddly especially when trying to rearrange questions or choose the answer type.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Construction, N/A employees
More than a year
“reports done in seconds”
Pros
Obtaining reliable, professional reports right away saves a huge amount of time which has been one of the biggest benefits for me.
Cons
Something that could still be better is the integration between different packages, whether working with smaller clients or larger ones.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Hospitality, N/A employees
More than a year
“runs smoothly”
Pros
Everything I need to do in the app feels easy to follow and user-friendly. The features are clear and easy to understand and the overall performance has been consistently good.
Cons
I don't really have anything to point out here.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Restaurants, N/A employees
Less than a year
“Never lets me down!”
Pros
Navigating it feels simple and the platform has been very reliable from a technical standpoint.
Cons
Setting up workflows correctly could still be more simpler.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Food Production, N/A employees
Less than 6 months
“Custom reports that help”
Pros
The analytics have been really useful and taking photos and dropping them right into the report is very convenient. I also appreciate how much flexibility there is in creating and personalizing the reports.
Cons
Nothing to complain about at this point. We've been having 30-minute weekly training sessions with Fazal and those have been very helpful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, N/A employees
Less than 6 months
“Audits that actually make sense”
Pros
After using GoAudit for a while, it has been very uncomplicated to understand and simple to work with.
Cons
It would be even better if AI could generate the audit summary automatically after each completed audit instead of requiring it to be written manually.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Hospitality, N/A employees
More than a year
“GoAudits really stood out”
Pros
Even at first glance, GoAudits stood out for its user-friendly interface and the broad customization options that can be customized to match our properties. On top of that, the GoAudits team is very responsive and quick to handle any concerns that come up which helps keep the service running efficiently and without disruption.
Cons
One improvement that would make it even better is the ability to create an action plan for all areas of concern.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Hospitality, N/A employees
More than a year
“Essential performance auditing tool”
Pros
Since day one, this software feels clean and easy to learn so people with any level of technical skill can get around it without much trouble. Most users need little to no training before they can use it effectively. Another big plus is how it creates detailed reports immediately after an audit is finished which cuts out a lot of manual paperwork and saves time. The reports are also customizable and can be shared in different formats like PDF and Excel.
Cons
Pricing may feel a bit steep for smaller businesses or teams working with limited budgets. Some users also expect more features to be included in the lower-priced plans.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Construction, N/A employees
More than a year
“attentive support!”
Pros
From the start, their professionalism really stood out and they were quick to respond whenever we needed anything. The customer service has been impeccable throughout.
Cons
My only complaint is that we didn't get connected with them sooner!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Business Supplies and Equipment, N/A employees
Less than a year
“Positive experience for me”
Pros
Using the app has been a really positive experience. It's very convenient, simple to navigate and overall quite user-friendly. The support team has also been fantastic. I rely on the customer support whenever I have questions or need help with the system. Whenever something comes up, they either find a solution fast or point me in the right direction just as quickly.
Cons
At one point, the broadcast function was a feature I enjoyed a lot but the recent updates have made it less convenient than before. I also feel the analytics are a bit basic right now. It would be much more helpful if the platform included visual data graphics to present the information more clearly.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Food & Beverages, N/A employees
Less than a year
“Fast report building”
Pros
Rolling it out is simple and I can add photos and comments without any hassle. It also creates audit reports right away with the score and findings included which saves time. Another plus is that it works both on the web app and the mobile app.
Cons
That said, the system feels quite restrictive because the setup is fairly standard and not very adaptable for a broader variety of inspections. I've also run into recurring glitches in the reports it generates.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Food & Beverages, N/A employees
Less than 6 months
“digital audit tools”
Pros
Moving our audits fully into a digital environment has been a huge benefit and it still doesn't take away from how well users can capture the full substance of each audit. The app's fast, automatic insights are a big reason we spend much less time on auditing now and that has made a real difference for the team.
Cons
Thankfully I haven't run into any downsides and whenever something does come up, the Go Audit team handles it very quickly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10