HammerTech

HammerTech Reviews

Total 12 reviews

3.9

All reviews are from verified customers

Rating Distribution

5

Stars

17%

4

Stars

58%

3

Stars

25%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

ST
Simon T.

Construction, 51-100 employees

More than a year

5.0

“speedy and responsive”

Pros

Pages load quickly and moving from one section to another feels smooth.

Cons

No complaints from my side

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SM
Sarah M.

Construction, 1-10 employees

Less than 6 months

3.0

“Delays slow everything down!”

Pros

The interface looks visually appealing which is really the only positive I can point to from where I'm standing.

Cons

Right away, we hit problems with the password reset. The first reset email arrived so late that the link had already expired by the time it showed up. We asked for three more and ran into exactly the same issue. On the fourth attempt, all the emails finally landed at once which was the only reason we were able to reset the password and get logged in. After that, the site we need to upload a SWMS for still doesn't appear in the dropdown at the top right so we're completely stuck and cannot move forward. At the same time, we need to book a material delivery, it's already 4pm on a Friday and we're still getting nowhere. This platform might work well for builders but as a subcontractor it feels difficult to navigate and far from simple.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

3

Functionality

4

RO
Roger O.

Construction, 500+ employees

Less than a year

4.0

“easy safety document tracking”

Pros

It makes it easy to track and manage safety documents.

Cons

Entering Safety Audits is slow and painful though the amount of detail allowed is impressive.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

10

JB
Jude B.

Construction, 500+ employees

Less than a year

4.0

“everything we need!!”

Pros

Keeping track of workers orientations and safety documentation in one place is something I really enjoy.

Cons

Inspection software runs extremely slowly making it a pain to carry out inspections. It is badly in need of an update.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

9

RG
Ryan G.

Architecture & Planning, 51-100 employees

Less than 6 months

4.0

“onsite sign-in are useful”

Pros

Sign-in format also tracks the hours people spend onsite.

Cons

Daily changes to the sign-in QR codes mean we can't print one and leave it onsite for contactless sign-ins.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

9

HB
Heather B.

Construction, 101-500 employees

Less than 6 months

4.0

“simplifies the safety orientation process”

Pros

At DAVIS, we've been able to improve and simplify the safety orientation process we already had in place. We've always oriented workers at our jobsites but with COVID, it was taking valuable time away from field staff. Gathering limits meant holding several orientations each day to get through the workforce. This tool lets workers complete the orientation and an assessment before they arrive on site so we can check that they understand DAVIS' safety standards.

Cons

Issues we've noticed with HammerTech are raised in our weekly meetings and they're already being added to the development schedule.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

JA
John A.

Construction, 500+ employees

Less than a year

3.0

“frustrating safety inspections”

Pros

Using the software to manage subcontractors across projects is a real benefit and having almost everything together in one place is convenient.

Cons

No app is available and completing safety inspections is frustrating at best, taking substantially more time than we have available.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

6

JN
Jake N.

Construction, 500+ employees

Less than a year

5.0

“helpful data collection”

Pros

Collecting data is a tremendous help.

Cons

A lot of time is needed to get employees trained to use the program. Our industry needs a more basic version.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

MP
Marc P.

Construction, 51-100 employees

Less than a year

3.0

“slow subcontractor onboarding”

Pros

It provides a wide range of functions.

Cons

Onboarding subcontractors is frustrating. It would be much easier to manage if we handled the work ourselves.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

7

AS
Andrew S.

Construction, 101-500 employees

Less than a year

4.0

“Efficient license tracking”

Pros

Tracking expiry dates for competencies, licenses and equipment servicing is simple. The IMS is useful and details are automatically gathered in a filtered register. Visitor induction sign-in is simple and customization options are extensive.

Cons

It can feel a bit slow sometimes. If the connection drops, all information may be lost. Outdated configured information can also block some actions from being completed, such as in the permit area.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

7

LW
Leslie W.

Construction, 500+ employees

Less than a year

4.0

“all our safety paperwork in one place”

Pros

The integration with safety needs and CMiC works well. Being able to move employees from one job to another is ideal and keeping all safety paperwork in one place is convenient.

Cons

Using the web platform while out in the field is terrible. The app logs out so frequently throughout the day that it becomes annoying to use. Inspections are awkward and take a long time to complete. During inspections on iPhones, the "create" button is hidden which means duplicate keystrokes are required.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

7

AV
Arturo V.

Construction, 500+ employees

More than a year

4.0

“customizable checklists”

Pros

Customizing checklists is very easy and there is also an option to create QR codes for inspections.

Cons

There isn't an app available and having the ability to conduct inspections in offline mode is very important for our team.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

10