HammerTech Reviews
Total 12 reviews
3.9
All reviews are from verified customers
Rating Distribution
5
Stars17%
4
Stars58%
3
Stars25%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Construction, 51-100 employees
More than a year
“speedy and responsive”
Pros
Pages load quickly and moving from one section to another feels smooth.
Cons
No complaints from my side
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Construction, 1-10 employees
Less than 6 months
“Delays slow everything down!”
Pros
The interface looks visually appealing which is really the only positive I can point to from where I'm standing.
Cons
Right away, we hit problems with the password reset. The first reset email arrived so late that the link had already expired by the time it showed up. We asked for three more and ran into exactly the same issue. On the fourth attempt, all the emails finally landed at once which was the only reason we were able to reset the password and get logged in. After that, the site we need to upload a SWMS for still doesn't appear in the dropdown at the top right so we're completely stuck and cannot move forward. At the same time, we need to book a material delivery, it's already 4pm on a Friday and we're still getting nowhere. This platform might work well for builders but as a subcontractor it feels difficult to navigate and far from simple.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
3
Functionality
4
Construction, 500+ employees
Less than a year
“easy safety document tracking”
Pros
It makes it easy to track and manage safety documents.
Cons
Entering Safety Audits is slow and painful though the amount of detail allowed is impressive.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
10
Construction, 500+ employees
Less than a year
“everything we need!!”
Pros
Keeping track of workers orientations and safety documentation in one place is something I really enjoy.
Cons
Inspection software runs extremely slowly making it a pain to carry out inspections. It is badly in need of an update.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
9
Architecture & Planning, 51-100 employees
Less than 6 months
“onsite sign-in are useful”
Pros
Sign-in format also tracks the hours people spend onsite.
Cons
Daily changes to the sign-in QR codes mean we can't print one and leave it onsite for contactless sign-ins.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
9
Construction, 101-500 employees
Less than 6 months
“simplifies the safety orientation process”
Pros
At DAVIS, we've been able to improve and simplify the safety orientation process we already had in place. We've always oriented workers at our jobsites but with COVID, it was taking valuable time away from field staff. Gathering limits meant holding several orientations each day to get through the workforce. This tool lets workers complete the orientation and an assessment before they arrive on site so we can check that they understand DAVIS' safety standards.
Cons
Issues we've noticed with HammerTech are raised in our weekly meetings and they're already being added to the development schedule.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Construction, 500+ employees
Less than a year
“frustrating safety inspections”
Pros
Using the software to manage subcontractors across projects is a real benefit and having almost everything together in one place is convenient.
Cons
No app is available and completing safety inspections is frustrating at best, taking substantially more time than we have available.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
6
Construction, 500+ employees
Less than a year
“helpful data collection”
Pros
Collecting data is a tremendous help.
Cons
A lot of time is needed to get employees trained to use the program. Our industry needs a more basic version.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Construction, 51-100 employees
Less than a year
“slow subcontractor onboarding”
Pros
It provides a wide range of functions.
Cons
Onboarding subcontractors is frustrating. It would be much easier to manage if we handled the work ourselves.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
7
Construction, 101-500 employees
Less than a year
“Efficient license tracking”
Pros
Tracking expiry dates for competencies, licenses and equipment servicing is simple. The IMS is useful and details are automatically gathered in a filtered register. Visitor induction sign-in is simple and customization options are extensive.
Cons
It can feel a bit slow sometimes. If the connection drops, all information may be lost. Outdated configured information can also block some actions from being completed, such as in the permit area.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
7
Construction, 500+ employees
Less than a year
“all our safety paperwork in one place”
Pros
The integration with safety needs and CMiC works well. Being able to move employees from one job to another is ideal and keeping all safety paperwork in one place is convenient.
Cons
Using the web platform while out in the field is terrible. The app logs out so frequently throughout the day that it becomes annoying to use. Inspections are awkward and take a long time to complete. During inspections on iPhones, the "create" button is hidden which means duplicate keystrokes are required.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
7
Construction, 500+ employees
More than a year
“customizable checklists”
Pros
Customizing checklists is very easy and there is also an option to create QR codes for inspections.
Cons
There isn't an app available and having the ability to conduct inspections in offline mode is very important for our team.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
10