HoldMyTicket Reviews

Pros

This has become a valuable tool for my tour business. Customers enjoy the HMT experience and buying tickets is simple and efficient. I use it for events I organize as well, where the service is excellent and purchasing tickets is easy for attendees.

Cons

Nothing to complain about. It gets the job done reliably, every time.

Pros

Reliable service and functionality over the years, without interruptions.

Cons

This could use an option to place individual seats on hold.

Pros

It's simple graphics make it quick to get work done. I haven't noticed anything missing from the app which feels like iPhone-style software.

Cons

Overall, the app is well designed but larger button options could help people with some degree of vision difficulty.

Pros

This was easy to navigate the site and find the tickets I needed and it is especially handy for our virtual events. I also appreciate receiving an update every time a ticket is purchased.

Cons

A dedicated page on the site for tracking ticket sales might make it easier to see the total number of tickets sold for a particular event and there aren't many other cons.

Pros

Having this automation built into the app lets me get a lot more done without having to stay on top of all the routine tasks that Hold My Ticket now handles for me. With that extra time back, I'm able to take better care of my clients. The standout feature is that it can sell tickets on my behalf without needing any intervention or constant handholding from me. It ends up saving me a huge amount of time.

Cons

One thing it cannot really offer is a personal, human interaction although that's true of applications like this in general. Still, plenty of people actually prefer the automation Hold My Ticket brings because it frees up their time and helps them accomplish more.

Pros

Having a website customized specifically to me, along with an user friendly backend packed with useful features, has worked well. Customers find the ticketing process easy to use and creating events is very simple.

Cons

I would appreciate having a little more control over the analytics particularly for tracking individual events and tracking pages. Real-time notifications by text or email while tickets are being purchased would also be useful. For repeat events, a global option to update dates and times whenever needed would be helpful as well.

Pros

Using this software has been going well and there are plenty of features I appreciate. We get live updates on ticket purchases and it's easy to collect information from returning customers. I can put together an event from my iPhone in a short amount of time if needed and repeating events is simple. It also creates Facebook events for us. There are probably more than a hundred things the software can do but the features aren't tucked away or difficult to find. Everything is self-explanatory and easy to use and I could keep listing things I like about it.

Cons

Wish we had more control over event titles, such as changing the font size or using italics and bold. Apart from that, I honestly can't think of anything else.

Pros

It's simple to use, connects directly with my website and the support has been fantastic on the very few occasions we've needed help.

Cons

A better real-time report of ticket purchases would be useful to share with promoters. Purchase emails go out after each sale but they don't show the total tickets sold for an event.

Pros

Using the ticketing system feels user friendly. It made a real difference for our tour company and this has really raised our game by giving customers a more professional platform. People regularly compliment how simple it is to buy tickets through it.

Cons

I have nothing in particular to add here.

Pros

The calendar and other tools, the dashboard social media integration and newsletters it offers are great.

Cons

Website integration and its overall look could use improvement though it works reliably. Across 12 years of use, it has never stopped functioning.

Pros

HoldMyTicket is simple to use. Since we have different users, including new people every six months, getting them up to speed quickly matters to us and HoldMyTicket makes that possible.

Cons

Most of the software works well for us and we don't have many other requirements. We are missing one feature, the option to sell several tickets as a package.

Pros

Their team delivers consistent product quality and service and they reliably answer calls and reply to emails.

Cons

It's hard to think of a real drawback. I wish it did a few more things but they're willing to integrate or build APIs and remain agile.