Hybo Reviews
Total 11 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars91%
4
Stars9%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Computer Software, N/A employees
Less than a year
“Hybrid work simplified”
Pros
Bringing workplace management and employee experience into a single platform is what I appreciate most about Hybo. Being able to book desks, meeting rooms, parking and other resources without any hassle is particularly valuable in a hybrid work setup. The app feels clear cut, user-friendly and simple for employees to start using right away.
Cons
An aspect that could be improved is the level of customization available in some of the more advanced features and administrators may need a bit of time to get familiar with them. Still, after everything is set up, the platform runs reliably and without issues.\
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Construction, N/A employees
More than a year
“support that never lags”
Pros
Whenever questions come up around configuration or parameter setup, their team is very attentive and quick to help. The interface is also simple which makes the platform pleasant to use.
Cons
They follow their own product roadmap so there isn't really an option to add customer-specific needs. We have some functional requirements that they still don't cover at the moment although to be fair they do listen closely to all of our feedback.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Telecommunications, N/A employees
More than a year
“Book and organize with ease”
Pros
As far as our needs go, it's a solution that fits the needs of our spaces perfectly. We can book spaces from a mobile phone or computer and organize our week at any time.
Cons
Not a single complaint. Every month they add new features and the new app release has helped us integrate the tool even better.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Construction, N/A employees
More than a year
“constant bug fixes”
Pros
Overall it has a very user-friendly interface and they're also constantly releasing new features.
Cons
Nothing specific to complain about but we probably don't have the capacity yet to fully take advantage of the wide range of functions it offers.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Facilities Services, N/A employees
Less than a year
“Safe and trusted booking”
Pros
Booking my spot gives me a lot more peace of mind because I'm not stressed about arriving early just to get a good seat. If I show up and someone didn't respect my reservation, I can politely let them know it's taken and they usually move without any issues.
Cons
A few things could definitely be better. It doesn't let me reserve spaces on a recurring basis, for example when my office duty days are assigned monthly. If I already know I'll be in the office every Friday in March, I still cannot book those spots with that criteria and have to wait until each day becomes available. I also need to know the name of my area before I can view the seats, instead of first seeing the map, choosing the zone where I want to sit and then picking the seat. Another annoyance is that every time I log in, the message "New Version Available" always appears. I also cannot make reservations from my phone and sometimes I forget to schedule a day in advance so I end up having to pull out my laptop while riding in the car on the way to work. It would also help if the system sent reminders to book spaces since a lot of people are still reluctant to use it or simply forget.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Accounting, N/A employees
More than a year
“So easy to use!!”
Pros
It's very simple to use although it doesn't feel very visual.
Cons
There are quite a few steps involved before you can finally choose the place you want to reserve.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Government Administration, N/A employees
Less than a year
“No learning curve at all”
Pros
One thing I really appreciate is how uncomplicated the platform is to understand.
Cons
What I don't like is that someone can end up without a spot and there's no option available to fix that.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Accounting, N/A employees
Less than 6 months
“secure your space in seconds”
Pros
Being able to secure your workspace is a big plus and the app feels fast and convenient. The whole booking process can be done really quickly.
Cons
Where it gets annoying is that once you already have a space reserved, you cannot see what other spots are still available that same day. If I want to check whether there's a different space open, I have to cancel my current reservation first just to look.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Financial Services, N/A employees
Less than 6 months
“workspaces booked easily!”
Pros
Based on our experience, it's a useful tool for reserving workspace and checking availability at a glance. It also helps keep better control and organization for employees.
Cons
I haven't been able to use the mobile app.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Accounting, N/A employees
Less than a year
“I absolutely recommend this”
Pros
Reserving a spot ahead of time for the workweek has been incredibly helpful, because it takes away the stress of arriving and having to look for somewhere to sit. I can just show up and go straight to my assigned place. It's also an excellent tool for checking who is in the office and where they're sitting which helps speed up things that are often resolved much faster in person.
Cons
As far as how it works, I really don't see any downsides. The only thing that would make it even better is having an iPhone app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Utilities, N/A employees
More than a year
“workspace maps that actually make sense”
Pros
Hybo has a very convenient interface and because it keeps the number of options limited, it makes navigation much less confusing for the user. It also lets you choose your workspace through a map or layout which is really helpful for knowing exactly where you'll be located. On top of that, it sends you an email notification that works as a useful reference.
Cons
At this point, I really haven't noticed any downsides. It delivers what it promises and does what it was hired for.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10