Ideagen EHS Reviews

Pros

Compared with other options out there, the platform is reasonably priced and gives decent value on paper. For everyday end users, it is fairly user-friendly, with an interface that feels relatively easy to use for routine tasks.

Cons

That said, the simplicity really stops there, because set-up and administration are much more complicated and far less easy to understand. From a governance standpoint, document control is weak and the platform's overall structure feels poorly thought through and disorganised. As a result, it becomes difficult to maintain consistency, traceability and long-term confidence in the integrity of records. In practice, we mostly depend on the InForm and Incident modules because the other modules have too many limitations to be genuinely useful and often add complexity instead of supporting our workflows. Even with InForm and Incident, the experience has been consistently frustrating. One of the biggest problems is the inability to properly preview forms that contain conditional logic. Conditional fields do not appear in preview mode so administrators have no choice but to publish forms just to validate them. That is more than an inconvenience, it creates real risk because mistakes are only discovered once the form is already live. The recommended workaround of creating new versions to test changes is also unrealistic in a controlled environment since it disrupts internal reporting, affects data continuity and makes historical investigations more difficult. On top of that, basic configuration work like bulk editing fields, reordering table columns or changing field types involves unnecessary rebuilding which makes the whole build process inefficient and time-consuming. The platform also lacks usability and flexibility when dealing with more complex forms. There is very limited control over layout and structure, including no simple way to rearrange sections, collapse them or apply conditional logic at the section level. Small but important improvements, such as consistent default radio button behaviour or clearer visual separation between sections, are also absent. Administrative inefficiency gets even worse because of poor duplication behaviour, limited formatting options and rigid field settings. Taken together, these issues make it hard to create structured, user-friendly forms at scale and increase the risk of inconsistencies between projects. From a governance and system perspective, the most serious issue is the lack of proper document control. There is no clear revision history showing who made changes, when those changes happened or what was updated. There is also no option to undo changes. That creates a major gap in traceability and accountability especially in environments where compliance and audit readiness matter. Wider system problems, including glitches between mobile and web submissions, weak integration between actions and parent records, restrictions in role configuration and inefficient file upload processes, further reduce trust in the platform. Although it may initially seem cost-effective, the day-to-day inefficiencies, compliance concerns and heavy administrative burden end up outweighing any early savings.

Pros

One of the biggest benefits is how much data it can handle and keep organized. At our company, we use it to add, review and monitor both leading and lagging indicators and it does that really well.

Cons

Every so often the software can feel a bit slow and the overall usability could be easier to pick up. It's also pretty easy to get buried in the details and lose your way while navigating through it.

Pros

I never really got the chance to use the software properly.

Cons

Sadly the customer service was disappointing and the onboarding process around the software was poor.

Pros

In general the platform feels easy to use, simple to pick up and very cost-effective.

Cons

Hardly anything to complain about overall although the risk management module isn't very easy to pick up and doesn't follow the way more traditional static organizations typically work. It seems better suited to transitional settings like construction or project-based operations. I'd also say the workflow for managing incidents could use some improvement.

Pros

Using this software several times on-site today convinced me I should leave a review. People usually speak up when something falls short but EHS has continued to impress me the more I use it. The dashboard is really what won me over. It updates in real time so there's no waiting for a list or an email to send over to our safety team about issues that need attention. No one has to run all over the place trying to track someone down or pass along information secondhand.

Cons

My only hiccup was resizing my photos because I sometimes got an error saying the file was too large when uploading to a report. Since pictures of injuries or problem areas, like safety concerns, really matter, I was glad it turned out to be a simple fix by adjusting my phone to take smaller photos.

Pros

The level of customization is excellent and it works really well for creating reports.

Cons

With so many features available, it takes quite a bit of training before you can fully learn how to use everything.

Pros

Diving in was quick and simple and there's plenty of room to customize it to fit our needs. The support team responds fast which has been a big plus. I also appreciate that we weren't forced to purchase the full suite upfront and adding new modules later has been easy as our programs continue to develop.

Cons

One challenge comes up with certain global regulatory requirements especially around recordkeeping and reporting. Some of the available language options also aren't completely accurate all the time. That said, I have noticed that ProcessMAP is actively working on these areas and regularly addresses them through upgrades and feedback-driven updates.

Pros

It has made the claims reporting process much more smooth sailling and the same goes for the OSHA 300 workflow and the BBS module.

Cons

The Learning Management piece is hard to use in the mobile app which makes it tougher for warehouse staff, drivers and yard workers to complete their training.

Pros

This HSSE management system gives clear visibility into contractor management, with action tracking and an e-Learning module that add a lot of value.

Cons

Now and then the system can feel quite complicated and isn't always the most user-friendly.

Pros

Picking up the software doesn't take much effort and it's pretty simple to learn and use.

Cons

A few core features in the program still feel inconsistent especially the report date functionality. User permissions also need more flexibility so end users can better limit access to specific data.

Pros

Getting started with this product was very practical. The support team has been fantastic and the software can be adapted to fit your company's specific needs. It also comes with a comprehensive help guide and plenty of training videos which makes learning the system even better.

Cons

Our main issue was the incident module which collected more information than our industry actually needed. Because of that, we ended up creating our own incident form after a lot of trial and error while trying to make the Induction Module work for us.

Pros

Adopting it is simple and rolling it out to other people across the business is pretty hassle-free.

Cons

There are quite a few limitations and when suggestions are shared, they usually just get collected and put up for votes without much happening after that.

Pros

Having mobile app support is a big plus and it's really useful that forms, e-learning and notifications are already built into the system.

Cons

Getting to certain sections takes too many steps. It also doesn't save forms or completed ROMs under the user or contractor profile so things need to be reorganized. Another thing missing is better features to classify completed forms for confidentiality purposes.

Pros

Lucidity Software started out as the system we used to manage our Integrated Management System but it has grown into a key part of how our business operates. The platform is modular yet it shares plenty of core features across each module so our team got comfortable with the layout and functionality very quickly. We also rely on the app for all of our site activities and it has genuinely been a game changer.

Cons

This is not really a fault with Lucidity itself but in the construction industry we still run into the occasional "what's wrong with a paper form" mindset. Since Lucidity introduced the app though, we've been hearing that a lot less. Inform has made completing site paperwork online much more manageable.