inspace

inspace Reviews

Total 13 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

38%

4

Stars

38%

3

Stars

23%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

TS
Theo S.

Non-Profit Organization Management, 51-100 employees

More than a year

4.0

“Great for remote work”

Pros

Really helpful and simple to use. It's a good tool to have.

Cons

The check-in feature feels a bit sluggish and, in the end, doesn't seem all that necessary.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

MJ
Manesh j.

Renewables & Environment, 51-100 employees

More than a year

4.0

“the clean layout really helps”

Pros

Booking through it feels so easy and the user-friendly design makes everything easier to navigate. The layout is especially accurate which helps a lot during the booking process.

Cons

A simpler summary view or a more improved dashboard would make it even better.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

MR
Maria R.

Biotechnology, 11-50 employees

Less than a year

5.0

“accurate office map reservations”

Pros

Seeing the office layout on a map made it easy to reserve any spot and the map was detailed and very accurate. Overall, it works well and the desk chip looks clean and natural without causing any issues. I occasionally forget to place my phone on it but the app reminds me and asks whether I want to use my reservation. I can then just set my phone on the chip so it isn't inconvenient.

Cons

Theres nothing to complain about so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NB
Nicole B.

Non-Profit Organization Management, 1-10 employees

Free Trial

5.0

“organized booking process”

Pros

So far I only tried it on desktop during the trial. It was simple to use and helped organize bookings.

Cons

Figuring out the design section was a little confusing.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Hospital & Health Care, 51-100 employees

Less than a year

5.0

“Useful office floor plan management”

Pros

We can manage our office's floor plan.

Cons

I havent come across anything that stands out as a con.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

BE
Baris E.

Utilities, 51-100 employees

Less than a year

3.0

“app is not that responsive”

Pros

The concept is great. It addresses a problem in workplaces where desks aren't assigned to each individual.

Cons

Responsiveness is a real issue with the app. Whenever I choose a date other than today and book a space for it, the app jumps back to today making it hard to tell whether the reservation went through. Booking across multiple days is also a hassle. I shouldn't have to choose the same seat every day. It would be useful to include or exclude the seats I want or don't want, then have the app reserve one for me. I also dislike the process for cancelling a booking.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

6

Functionality

7

DD
Danielle D.

Human Resources, 500+ employees

Less than 6 months

5.0

“helpful map layout”

Pros

I appreciate the map layout, the platform's overall organization and how user friendly it is for everyone. On top of that our specialist has been exceptional.

Cons

A limitation for us is the 50 user cap on our specific plan. Our organization has hundreds of employees so the basic plan needs to allow more than 50 users. I also dislike that admins don't get a separate alert when a user books a room. Instead, I need to refresh the page to check for bookings which can make things chaotic for last minute bookers particularly if we have a busy day with rooms filled with reservations.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

SA
Saksham A.

Higher Education, 101-500 employees

Less than a year

4.0

“using this for study room reservations works well”

Pros

Booking a study space and time at my school was useful since there are many study rooms but even more students using them.

Cons

It took some effort to figure out at first but got easier over time.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

10

SE
Shayan E.

Renewables & Environment, 51-100 employees

Less than 6 months

3.0

“Seat bookings can be unreliable”

Pros

Being able to reserve a preferred seat in the office is a nice idea, instead of using the same desk every day.

Cons

The app doesn't always load properly and sometimes a seat booking can be lost. You also can't reserve two seats at once, such as one for yourself and one for a colleague.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

6

WM
Will M.

Information Technology and Services, 101-500 employees

Less than 6 months

5.0

“quick reservations”

Pros

Lets me reserve seats within a space which I like.

Cons

Integration with Google Calendar is only just getting started which meant we couldn't do everything we needed with it at this point. Their customer support, however, was very accommodating.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

IS
Isaac S.

Primary/ Secondary Education, 51-100 employees

Less than a year

4.0

“flexible room booking options”

Pros

I can reserve a room on my calendar ahead of time or book an available one when I arrive.

Cons

Without NFC support on my personal device, I can't check into a room directly.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

10

DH
Diana H.

Staffing and Recruiting, 500+ employees

Less than 6 months

4.0

“my insapce review”

Pros

Booking the space is easy and I'll use it again.

Cons

Booking several rooms at once could be easier.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

MW
Max W.

Utilities, 51-100 employees

Less than 6 months

3.0

“UI is organized”

Pros

UI feels clear and easy to understand.

Cons

Availability of seats can differ a lot between users. One device may show a desk as reserved while another lists it as free. Selecting reservation dates and times is glitchy and often takes several tries.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

5