IntegrityNext Reviews

Pros

Everything is organized well so finding what you need only takes a few seconds. It's also simple to pull up previous assessments and compare them side by side when needed.

Cons

At this point, I haven't run into any issues since everything has worked very smoothly so far.

Pros

Right from the start, the software felt very simple to use overall. The interface was user-friendly, everything was laid out well and adding two of my coworkers to the project was quick and uncomplicated.

Cons

Reaching out to support was how I confirmed that there isn't a submit button after we finished the sections we needed to complete which had confused me and they were very helpful.

Pros

Getting started felt very easy and uploading items was simple from the beginning.

Cons

One thing missing was user control over resizing images or making other adjustments to uploaded photos.

Pros

The way everything is laid out for completing the forms is excellent and the platform is very uncomplicated to use.

Cons

SME requirements highlight the problem because I run an SME and simply because I have fewer than 10 employees some of the answer choices were not realistic to complete. That ended up giving my business a very poor rating which doesn't reflect the truth at all.

Pros

One thing that really stood out was the support from the portal provider rather than just the software itself which is quite unusual and genuinely valuable from a supplier. Some questions on the platform did not fit our situation because our products are engineered to order, not standard catalogue items. Still, the feedback I shared was taken seriously and used as motivation to improve future Supplier Qualification Questionnaires so they better reflect different supplier portfolios instead of pushing suppliers into preset answers and penalizing them if they cannot respond that way.

Cons

The software itself has not really been the problem especially since I have only worked with the SAQ so far. More broadly, many SAQs fail to consider the type of supplier, the size of the business, or the complexity involved. On top of that some questions are written so broadly that giving a clear and accurate answer is difficult. A good example is conflict of interest declarations, where a company is expected to confirm that no family member or close relative of an executive board member is involved in any conflict. For a privately owned business, that could realistically mean checking cousins, in-laws, partners, children and even parents of executives which just does not feel practical to me.

Pros

Having everything related to certifications stored in one place is really valuable especially when I need to share that information with clients.

Cons

It would be better if there were validation for uploaded third-party data.